The Itty Bitty Bond Book 2016

Bonds are the world's leading financial instrument, far exceeding the size of stock (equity) markets, yet few Americans understand them, let alone know how to invest in them, or...

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Nincompoopery Why Your Customers Hate You--and How to Fix It

Find and kill the corporate stupidity that drives customers crazy. CEO and award-winning business writer John R. Brandt offers concrete examples of how any organization--large or...

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How to Open Your Next Negotiation How to Start a Negotiation in Order to Get the Best Possible Outcome

Every negotiation starts with an opening. It’s what we all do at the start of a negotiation. What a lot of us don’t realize is that how we handle the opening of a...

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Manage Your Customers, Manage Your Product Techniques for Product Managers to Better Understand What Their Customers Really Want

As though being a product manager was not tough enough, it turns out that not only do we have to manage our products, but we also have to manage our customers. Customers don't...

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Growing Your CIO Career How CIOs Can Work With the Entire Company in Order to Be Successful

Just becoming your company's CIO is not enough. Once you reach this lofty point, you are going to have to take on the responsibility of growing your career so that it can truly...

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What CIOs Need to Know in Order to Successfully Manage an IT Department Decision Making Skills that Every CIO Needs to Have in Order to Be Able to Make the Right Choices

At the heart of being a CIO is the responsibility to manage an entire department of technical professionals. It is your job to provide an overall direction for the department to...

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New IT Technology Issues Facing CIOs How CIOs Can Stay On Top of the Changes in the Technology That Powers the Company

It's always been known that the job of being CIO is a tough job. One of the reasons that this job is so hard to do well is because we stand on shifting ground. The technology that...

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Take No Prisoners in Your Next Negotiation How to Start a Negotiation in Order to Get the Best Possible Outcome

How your next negotiation is going to turn out will be determined by how you open the negotiation. No matter if the other side is a push-over or a tough customer, you are going to...

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Creating Speeches That Work How to Create a Speech that will make your Message be Remembered Forever!

Let's face it, creating a speech is hard work. However, as long as we are going to go to the effort of creating a speech, it sure seems like we should do a good job of it. Now the...

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Plan for Success: How to Plan Your Next Speech How to Plan a Speech in Order to Achieve Your Goals and Delight Your Audience

As public speakers, the one thing that we all want to be able to learn to do better is to improve how we speak. The key to doing this successfully is to learn how to plan our next...

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