Transformational Energy Leadership

If there’s a limit to the number of relationships the human brain can keep up with, why do business professionals still fixate on the size of their LinkedIn or Facebook networks? If you want your relationships to help you achieve your goals, Band argues, you need an intentional and intimate strategy for your most valuable relationships, not a giant following to stalk with interruptions.

From the next Boeing-737-size disaster to a school shooting, a data breach, natural disaster, or a product recall, a high-stakes crisis can hit anywhere, at any time, and you could be counted on to take the helm as a leader. This is your “You’re It” moment. Are you prepared? Distilled from the best practices of Harvard’s innovative National Preparedness Leadership Initiative, YOU’RE IT: Crisis, Change, and How to Lead When It Matters Most (June 11, PublicAffairs), by NPLI faculty Leonard Marcus, Eric McNulty, Barry Dorn, and Joseph Henderson, provides leaders with a practical, research-based foundation for thinking and acting with clarity, intention, and confidence in the face of crisis.

With in-depth examples from companies spanning diverse industries including healthcare, financial services, mobility, retail, entertainment, non-for profit, and education, Nicolaj Siggelkow, Professor of Management at the Wharton School, University of Pennsylvania, will outline four key pathways for connected customer experiences: 1) Respond-to-Desire: e.g., Disney achieved this with their theme park MagicBand, which can be swiped to enter a ride or pay for a snack, while allowing Disney to run its operations more efficiently 2) Curated Offering: an example is McGraw-Hill’s dynamic textbooks that supplement learning with customized student support 3) Coach Behavior: a customer experience created by Nike’s wellness system; and 4) Automated Execution: e.g., a heart-rate monitor that can independently alert a cardiologist the moment an arrhythmia is recorded The concepts apply to all sectors and industries, a must for all transformational leaders!

Coach and speaker Candice Kelly joins us today from the Mental Cement Podcast to discuss the power of mentorship. She shares why we all have the potential to be a great mentor and breaks down some of the biggest misconceptions about the millennial generation.

What exactly is meant by being a Soulful Leader? Why is authenticity important in business today? Why is love so elusive for corporate leaders? How is a soulful organization created? These questions and many more will be part of our discussion as Dr. Arthur P. Ciaramicoli and I explore the concepts behind his most recent publication call The Soulful Leader: Success With Authenticity, Integrity, and Empathy.

Transformational leaders are, by definition, influential. But how does persuasion contribute to --or interfere with-- that influence? What exactly is “persuasion”? What are some common misconceptions about persuasion? What are common barriers to being truly persuasive? Can persuasion be a negative? All these questions and more will drive the discussion as my guest, Dr. Barbara Shwom, communication expert, professor, and author will highlight the power of persuasion and examine it as both an art and a science.

There is so much leadership information available these days. So, why aren’t there many more truly extraordinary leaders out there? It’s as if there is still something missing from all of the books and research related to what it takes to become a truly exceptional leader in our complex environments. And indeed, there is something missing. However, in this episode we will illuminate and clarify some of the missing pieces of the leadership puzzle that can enable you to exponentially improve your leadership understanding and performance in the here and now, and to serve others exceptionally. There is so much more available to us on our leadership journeys.

An advocate for customer service excellence, Schulze has elevated the art of customer care across his six-decade career in luxury hospitality by truly caring, a passion demonstrated to his guests, teams and colleagues alike. He believes customer care is the most undervalued (and overlooked) elements in business today. In his debut book EXCELLENCE WINS: A No-Nonsense Guide to Becoming the Best in a World of Compromise, Schulze reveals how the act of caring is the key to exceptional customer service – and success – in any industry today. Schulze will discuss how his model of leadership merged with customer service at the highest level. His “no excuses” approach stresses the importance of language and all the details, as the smallest touches never go unnoticed. These principles helped reshape today’s concept of service, and now transcending hospitality, they’re applied in every industry seeking competitive advantage.

In short order, you may never think of “ROI” in the same way again – it will become your Return On Integrity. Not the “integrity” we casually talk about or toss about. Rather, an integrity that is richer, deeper, more challenging and more empowering. Integrity is not a soundbite. It is your state of being. And in a world of change and disruption it is dangerous to make assumptions about the state and depth of our own integrity. Leading business author Patrick Lencioni has described John Blumberg’s work on Return On Integrity as “the most comprehensive compelling guide to core values I’ve ever seen. This interview could very well be the first steps on your journey to the one essential thing.

As a society, we have come to accept stress as a fact of life. In the US alone, dramatically rising stress levels are taking a major toll on health and happiness, marriages, and business relationships. This show will examine the science behind stress: what causes it; how we define and measure it; what we can do to manage it successfully—and even turn it to our advantage. Psychology Today calls stress Public Enemy Number One.Abundant scientific research (ex: the documentary “Stress: Portrait of a Killer” by Nat’l Geographic and Stanford University) shows how chronic stress floods the body with corrosive hormones that shrink our brains, thicken our waistlines, confuse our chromosomes, and more. But there is also good news: counteracting stress’s negative effects, and leveraging “good stress” to our advantage, are skill sets that can be learned and quickly embedded through practice of few simple mental processes.

Did the title of this show get your attention? The forgotten generation called Generation X (anyone born between the years 1965 and 1981) is ignored and many times grouped in with the two behemoth generations they are squished between. My guest wrote the book, Passed Over and Pissed Off: The Overlooked Leadership Talents of Gen X, after realizing she was coaching a group of seven leaders who were all in the same place- being passed over waiting in line for the Baby Boomer above them to retire. Baby B’s are the original ME generation, and completely redefined “Youth”, invented “Sex, Drugs and Rock & Roll”, and are still highly invested as being seen as eternally young. So they now go TO the young – Millennials – as a focus. Leaders, Gen X is ready to transform your organization to the next level! We will also address organizational psychology and it’s application to today’s work force along with the introduction of an insightful assessment tool created by my guest called Rave Worthy.

Peggy Hahn is especially passionate about helping leaders transform their faith communities. Her organization has a successful three-year process called the LEAD Journey. This might seem like a huge commitment, yet they are finding that this is what it takes to create a culture shift in an existing congregation. One of the resources she draws on is their latest book, Faithful Metrics. This book helps leaders let go of “nickels and noses” as the main metric for success. The book offers a way forward as leaders create new, meaningful metrics that are life-giving and transformational.

All leaders know that your personal brand builds trust. The call for transformation via the virtual world has never been louder! What exactly is the difference between social and digital media? Why do leaders need to pay attention to having a social and digital presence? What is your authentic story? All these questions and more are addressed as Dr. Ai shares her personal and unique business story of transformation as the inventor and creator of Classroom Without Walls. All leaders need to contribute, create, and connect and all this is done by stopping the thinking and taking action!

What does it take to consistently lift people up around us in the midst of deadlines, deliverables and putting out fires? Transformational leaders know that empathy and curiosity enhance the human side of business, which is paramount to the success of any organization. Focusing on fundamental areas of communication along with equity and inclusion are key drivers in bringing out the best in others. Intercultural leadership and communications specialist, Farah Bala will share her unique perspective working with leaders in a myriad of ways through her coaching practice, as an actress, and a proponent of preserving cultural values while navigating a global corporate journey.

As a leader of sales, you need your people to perform at the peak of their abilities. Hiring outside organizations to train and motivate your team can be an expensive proposition. In our experience, traditional sales training that is model-driven with a one-size-fits-all approach does not work. Join Dr. Woolsey and his guest, John Reid, who is a corporate training specialist and the author of Moving from Models to Mindsets for a discussion ranging from monkeys to how your mindset can change everything. John believes focusing on changing the salesperson’s mindset is the key to successful selling. He urges sales managers to focus on an approach centered upon; context rather than models, methodologies, and tricks of the sales trade; effective mindset and corresponding behaviors; and the reality that the learner—not the model or facilitator—is the star of the show. John will discuss his new book on sales training and his approach to a very non-traditional approach to learning.

What are methods and strategies to Motivate and Manage a high functioning team? Managing business drivers while maintaining empathy requires strategic measures, so what are those? The phrase “High Functioning” leader means exactly what? This show will explore high functioning leadership while business demands continue competitive escalation and today’s workforce expects empathy and human touch. How to do all this?

For more than a decade, The Next Level has been an indispensable guide to executive success. It reads like a series of conversations with a trusted coach who has brought together a cadre of successful senior leaders to deliver a master class on executive level best practices. Tune in to the show to HEAR Scott Eblin's insights! This show will draw from The Next Level which is a practical and actionable guide to success at the executive level and helps readers understand what they need to pick up and let go of to achieve the results that are expected at the next level. Along with simple, practical and proven tools and frameworks he’s road-tested with thousands of coaching clients, Scott Eblin offers clear, practical advice reinforced by interviews and case studies from executives who know what it takes to succeed. Develop a personal action plan for leading at your best by living at your best.

As a working society we are often labeled loud, described as talking just to talk without thought, and in some cases even called rude. Yet, when it comes to delivering honest, objective, and timely feedback we don't do so well. What is going on here? For leaders, the skill of both delivering and welcoming feedback is fundamental to the success of the leader, followers, organization, and constituents. Sadly, we just don't do it very well. However, giving feedback is a skill and is something every leader can absolutely do! This show is about best practices in Giving & Receiving Feedback – How to deliver (and receive) feedback that is direct, honest AND motivates people to be at their best.

The power of story gives meaning. We are social beings who use story to contextualize the world around us. never has the power of oral and verbal messaging become paramount for leaders to authentically communicate a compelling mission and vision for all to see and feel. This show hones in the relevance of storytelling in today's environment. And, to convey that story telling is a skill that all leaders can certainly improve through tried and tested techniques. Transform your portfolio, transform your organization, transform your presence through the power of story!

This topic is ultimately about how leaders forge the culture, people shape the culture, and how they all “belong” to the brand. And we spend much of our lives exploring where we not only fit, but where we belong. We choose our circle of friends. We choose our work and the organizations that we will apply our energy…because we want to contribute to something larger than us. We are connected by the beliefs of the organization that align with our personal beliefs. We raise our hands and say, “I want to be part of that” when we say yes to a job that we choose. And there’s a difference between our “role” and our “job.” For organizations that want to deepen their team engagement (there’s an epidemic of this), amplify their beliefs and attract and retain more of the right kinds of employees, belonging, values and story are powerful.