Build Your Salon With Phil Jackson

Hello there, my fellow salon queens and kings! Phil Jackson here, your very own Queen of Salons. This episode is a must-listen if you ever feel like you're constantly running around in circles for your business. We're going to have a chat about aligning your business goals with your personal aspirations, and I promise it'll be worth your while. In this episode, we delve into the importance of having a clear vision for your business. Are you dreaming of a passive income, or perhaps passing the reins to your family? Or maybe you've got your eyes set on selling your business one day. Whatever your personal goal is, it's essential to shape your business accordingly. We'll be exploring how to incorporate these personal aspirations into your business plans. I'll share some insights from one of my clients who's steering her business towards her dream of owning a property. We'll also shed light on visualizing the bigger picture of your life and aligning your business to that vision. So, grab a cuppa and tune in! Trus

Hello there, salon warriors! Are you ready to deck the halls with bountiful business this December? In this episode, we’re diving headfirst into the festive frenzy, offering up tips to make your salon or spa sparkle brighter than a Christmas tree, without the burnout! From savvy delegation and seasonal hiring, to being the organised elf in your business with batching content and timely planning, we're covering it all. I've got your back with this survival guide, as we jingle all the way through December, ensuring you have enough energy to not only meet your business goals but also to be present with your loved ones during this festive period. After all, what’s the point of all that hard work if you're too shattered to enjoy a mince pie or two with your family? As we peek into 2024, we're talking about setting meaningful goals and planning for a year that’s sure to be filled with prosperity and growth. And guess what? I’m opening up the airwaves to some special guests! If you've got nuggets of wisdom to share

Hello, my fellow salon owners! Get ready to sleigh the holiday season with our latest podcast episode that's all about maximising profits, maintaining top-notch customer experiences and keeping your team merry and bright. Join us as we discuss strategies to keep your cash register jingling all the way, including getting festive season appointments paid upfront and mastering the art of upselling. But that's not all - we're also discussing how to effectively manage potential issues like staff falling ill or needing to reschedule appointments. We've got Phil Jackson from Build Your Salon to share his wise insights on setting and achieving daily team targets, the magic of daily huddles, and how essential it is to keep the lines of communication open for reaching your goals. So, don your Santa hats and get ready to jingle all the way to success this December with our power-packed episode. You certainly won't want to miss out!

Hey there, salon owners! Get ready to jingle all the way to a prosperous festive season with this latest podcast episode. I'm here to sprinkle some of that Christmas magic on your salon business with tried-and-tested strategies to ensure your tills are ringing louder than those sleigh bells! Firstly, I'll be your guiding star through the maze of organising a successful Christmas event. And let's not forget about making your event the talk of the town by selling tickets for a local charity. Then, we'll sleigh ride our way into the world of Christmas retail. Learn how to predict those high and low demand years, how to train your very own sales elf, and the secret to not getting stuck with a mountain of excess stock. So, pop on your Christmas jumper, pour yourself a cup of hot cocoa, and let's turn this festive season into a celebration of your salon's success. I promise you'll be singing "All I Want for Christmas is Profits" by the end of this episode! See you there!

Hello there, my fellow salon owners and industry enthusiasts! Ready for another exciting episode of our podcast? In this one, we're exploring the magical world of unique branding and how it can be your golden ticket to salon success. You see, being just another face in the crowd won't cut it. You need to stand out, be distinctive, be YOU. We're diving into how a robust branding strategy, reflecting your salon's individuality, can catapult your business into the spotlight and beyond. Expect to feel empowered, as we chat about the importance of grabbing the attention your business deserves and seizing the opportunities that come with it. We're also discussing how you can strike a chord with the younger generation by showing the social impact your salon is making. Got a question for us? Don't be shy, drop them in for our monthly Q&A session. So, whether you're a seasoned salon owner or just setting up shop, this episode is packed with wisdom and practical tips. So, grab a cuppa and let's get started, shall w

Hey there, salon superstars! This latest episode of our podcast is all about unlocking the mysteries of successful salon team recruitment and management. We delve into the ins and outs of a mindful hiring process, laying down crystal-clear expectations, and how to foster professional relationships with your team. After all, your first recruit sets the tone for the rest of your team, so it's crucial to ensure they're a perfect fit from the word go. Plus, we're giving you a heads up for our upcoming Q&A episode. So, don't be shy - drop us a line with any questions or comments you have about running your salon.

Hey there, it's me again with another fun-packed episode that's going to shake up your salon business. This time we're getting down and dirty with business competition, client cancellations, and the massive role of salon software. We kick things off by talking about how we really shouldn't stress about competitors and instead, let's focus on what makes our salon unique. It's all about standing out, not fitting in, right? Then we're diving headfirst into the sticky situation of last-minute cancellations and no-shows. Don't worry, I've got some practical tips up my sleeve, like upfront charging, a solid booking process, and strategic reminders. Next up, let's chat about salon software. It's like the backbone of your salon, isn't it? I'm sharing my thoughts on what features to prioritise and I'm even revealing the top three software companies I personally recommend. Plus, I'm answering Paul's question, offering a fresh perspective on salon software challenges. So, what are you waiting for? Grab a cuppa, get comf

Hello there, lovely listeners! Welcome to another thrilling episode of our salon business revolution podcast. We're going to take you on a journey beyond our industry, with some fascinating tales about how we shook things up at our salon. We've taken some pretty nifty ideas from restaurants and airlines and they've done wonders for our profits. There are plenty of juicy, practical tips and real-life examples that you can put into action right away. So, what are you waiting for? Join us for this exciting episode and let's take your salon business to dizzying new heights!

Hello, my salon buddies! Get ready to buckle in for an enlightening chat on overcoming challenges in the salon industry. We dive into an exciting Q&A session discussing everything from identifying and solving retention issues, to understanding your clients' expectations. We also cover how to use lost client surveys to your advantage. We’re not just about attracting new clients, we’re about keeping them, because let’s face it, that's half the game. We've all been in Jay's shoes, haven't we? Finding our ledger in the red more often than not. So, we chat about how to figure out if your problem is with revenue generation or expense management. Remember, profitability isn't just about figures—it's an indicator of the health of your business. In the second half of our chat, we steer towards recruitment marketing and online booking—a world filled with opportunities if you know how to do it right. Join Laura and I as we venture through tried-and-tested strategies, from the good old flyers to the trendier social m

Hello there, my fabulous listener! In this episode, I'm excited to delve into the magical realm of delegation and outsourcing for enhancing business productivity. Now, who wouldn't want more time on their hands? This episode is all about shedding some light on five tasks that you can delegate immediately to boost your productivity and free up precious time. I'm going to share how delegating isn't about just tossing tasks at someone else, but about placing faith in others, allowing them to bring their unique approach to tasks, and how vital a feedback loop is. Oh, and don't worry if you're feeling a bit overwhelmed - persistence is key! This episode is packed with tips to revolutionise your time and productivity. So grab your notepad, and join me on this enlightening journey. Cheers to smarter business operations and a more balanced life! Until next time, take care!

Hello my lovely salon aficionados! Join me in this enlightening episode where we dive into the secret formula to turn those fresh faces walking into your salon into loyal, returning customers. We delve into my tried and tested five-step strategy that has proven successful in my salon for years. We'll explore the importance of extended appointments and other components that work harmoniously to provide an unparalleled customer experience. Tune in and unravel the secrets to cultivating a thriving, profitable salon business!

Hello my fabulous salon owners! I'm back again with a podcast episode that's going to set your profits on fire! In this episode, we're diving headfirst into the secrets of maximising your profit margin. We'll chat about the golden 85-90% capacity rule and how it affects your bottom line. You'll discover not one, but two amazing ways to boost your profit margin: cranking up your income and trimming those pesky expenses. So, fasten your seatbelts and join me on this enlightening journey to not just bigger profits, but a more successful and vibrant salon! It's going to be a thrilling ride, I promise. Cheers!

Hello there, salon stars! It's time to polish up your business acumen and sprinkle some shine on your salon strategies. This episode is jam-packed with insightful advice, practical tips and savvy strategies focused on marketing. We'll explore the wonders of 'recommend a friend' promotions, delve into 'lost client' marketing and revitalise your salon with my exclusive 'recovery promotion' bundle. In this Q&A session where I'll be tackling some burning questions from our fabulous listeners. We'll then journey through the sometimes confusing world of social media for small businesses. We'll shed light on the magic of batching content, making the most of schedulers, and repurposing content in different formats. Unearth the power of consistent and engaging posts! As we venture further, I'll give you a sneak peek into my 'Get Paid Properly' programme, designed to help you understand your business costs and break-even points. Remember, you can always hop over to buildyoursalon.com or buildyoursalonpodcast.com fo

If your salon retail is currently more of a headache than a cash cow, you're in the right place. By the time we're through, you'll be armed to the teeth with innovative strategies - we'll chat about everything from pricing retail into your services, to creating enticing product bundles and how to showcase your professional retail products via new client packages. We'll be diving headfirst into the world of retail culture within your salon - I'm talking zero tolerance for mediocrity and squeezing every ounce of support from your suppliers. Grab a cuppa, find a notepad, and let's set your retail sales on fire, together.

Well hello there, fellow salon moguls! Phil Jackson here, ready to serve you another hearty helping of salon wisdom in our latest podcast episode. This time around, we're venturing into the fast-paced, ever-changing world of social media. Yes, you heard it right, the place where trends come and go quicker than you can say "wax off"! In this episode, I'm on a mission to help you rethink your salon's approach to social media marketing. I know, I know, social media can feel like a beast you constantly need to feed. But here's the thing, it doesn't have to be that way! By the end of this episode, I promise you'll have a fresh perspective on how to make social media work for your salon. Together, we'll dive deep into the realities of social media in salon marketing, examining why throwing all your time and energy at these platforms often yields little return. We'll also underline the importance of having clear targets and goals for your marketing. I'll also share a blueprint to help you build a marketing strategy

Hello there, fellow salon aficionados! In this episode, we're on a mission to demystify the concept of salon targets. I promise you, by the time you've listened to the end, you'll not only know where these targets come from, but also how to tailor them for your very own salon. But, hold on, we're not just talking business numbers here. This is about crafting achievable goals that sync perfectly with your personal dreams and ambitions. You see, your salon targets aren't isolated business aims. No, no, they're a mirror reflecting your life as a whole. But wait, there's more! We also peek into the future, discussing the importance of matching your business aspirations with your personal life. And because we value your input, we warmly invite you to suggest topics for upcoming episodes and fire away with your queries for our Q&A segment. If you're a bit shy, don't worry, we've got a channel for anonymous questions too. So, stay tuned for our next episode and brace yourself for a transformation, not just in yo

Hello there, my fellow salon gurus! In this absolutely thrilling episode, I've taken it upon myself to be your guiding light on the journey of performance management in your salon. You'll learn all about a straightforward, three-part structure that will help you handle your team's performance like a seasoned pro. We'll also cover the four key performance measures every salon should have its finger on: service uptake, client retention, client loyalty, and retail. In this whirlwind episode, we'll also dive headfirst into the importance of constructive feedback. Ever wondered what topics to bring up in your salon? Well, wonder no more as I've got some solid suggestions for you. This episode isn't just about giving you a roadmap though, oh no! It's about helping you get the absolute most out of your business. I'll give you my perspective on how to get in touch with us for more tailored help or advice. To wrap up, we'll give you a little teaser about our upcoming monthly Q&A episode where I'll be addressing yo

Hey there, beauty industry comrades! It's your salon queen, Phil Jackson, here. I'm inviting you to a one-of-a-kind chat about your hair and beauty business. This time, we're tossing the script out the window and answering your burning questions. What's up with your salon? Let's talk about it. And as a bonus, you'll get a behind-the-scenes look at my workspace and my rapidly multiplying spider plants. In this episode, we tackle a question that's been keeping salon owners awake at night: how to increase your clientele. If you're hoping for a magic trick, I hate to break it to you, but there isn't one. What we do have is a systematic approach to figuring out whether you need to keep your current clients coming back or attract new ones. And let's not forget the importance of how often clients visit your salon. Trust me, this episode is packed with practical tips that could revolutionise your business. Don't miss out! This Q&A podcast has been a breeze for me and an absolute joy. It's a break from my usual to

Hey there, my fellow salon warriors! This week, we're diving deep into the sea of salon business finances and believe me, it's a thrilling adventure! We're talking about the tough, almost nail-biting, month of August and how we can maneuver our way to pay our team more without compromising profitability. Sounds like a mission impossible, right? But don't fret, I promise you it's doable. But hold on, it's not all about the moolah! We're also exploring how to motivate our team beyond just the pay-check. We're delving into those potentially awkward money conversations with your team and how to handle them with grace. Oh, and did I mention, we're challenging some old norms and shaking up the salon business model? Intrigued? You should be! If you've ever been puzzled about salon finances or if the word 'profit' seems like a distant dream, this episode is your survival guide! Plug in your earphones, grab your favourite drink, and let's embark on this revolutionary journey together. I promise you, by the end of it,

Join me on a frank and honest exploration of the salon industry, as we delve into the nitty-gritty details of what's holding us back. From pandering to clients' every whim to the dark underbelly of verbal abuse, we're going to shine a spotlight on it all. You see, we've identified five bad habits that need to go, and I mean pronto! Not just for our sake, but for the future of our beloved profession. Oh, but we're not stopping there! We're going to confront these issues head-on, from the struggles of recruitment to the controversial debate of tipping. Trust me, you don't want to miss this engaging discussion. We're all about challenging norms and redefining the future of the salon industry. So come on, let's get our hands dirty and transform our industry, one habit at a time!