Build Your Salon With Phil Jackson

Most salon memberships die in month 3.Not because the concept is flawed. Because of 3 specific mistakes that are completely avoidable.After helping 100+ salons implement memberships, I've seen this pattern play out over and over.In this episode:Why month 3 is the danger zoneThe 3 retention killers (and how to avoid them)The simple system that keeps members past the honeymoon phaseReal numbers from salons who got it rightWork with me:Salon Spark (weekly accountability + community): https://salon-spark.comTry it for one month for just £11:1 Coaching: https://buildyoursalon.comFree guide - 10 brutal truths - YOUR SALON MEMBERSHIP ISDEAD BEFORE IT LAUNCHES: https://www.buildyoursalon.com/memberships-for-salons-page

Forget the fluff and glitter — this Boxing Day episode is all about turning vision-board fantasies into a plan you can actually stick to. Phil Jackson walks salon owners through his tried-and-true goal-setting process for 2026, showing how to connect your long-term dreams with realistic, value-driven actions. From five-year mapping to quarterly focus and smarter revenue targets, this episode will help you anchor your goals in what truly matters — your values, your team, and your lifestyle. And since it’s Boxing Day, I’m celebrating with some brilliant offers to help you start the year strong — including my Crystal Clear Goal Setting programme and Salon Spark accountability group.

Most business owners jump straight into goal setting in January, only to abandon their plans by February. This episode reveals the crucial, albeit un-glamorous, prep work that will ensure your 2026 salon goals actually stick!In this episode, we cover: Reviewing 2025: A cold, hard look at what made you money, brought joy, felt easy, and what simply didn't work. Your Magic Number: Pinpointing your desired profit for 2026 to inform your turnover targets and lifestyle goals. Feed Your Brain: Stretching your mind with inspiring reads or audiobooks to broaden your perspective and ambition. Values Research: Using a value-setting exercise to ensure your goals align with what truly matters to you, creating a filter for success and happiness.This half-day prep isn't about setting goals yet, but about laying solid foundations so your goals are realistic, ambitious, and aligned with your core values. Block out 2.5-4 hours between Christmas and New Year – your future self will thank you for the clarity!Recommend

Want help holding yourself accountable and getting clarity for the year ahead? Join Salon Spark and grab your first month for just £1 – my personal support to help you actually get sh*t done. That December chaos? It’s not just about full columns and frantic clients. In this episode, Phil Jackson uncovers the deeper reason salon owners feel frazzled over the holidays—how your personal values and boundaries get thrown off balance, and what to do about it. Expect a little tough love, a few laughs, and a practical mindset reset to help you glide into the new year calmer, clearer, and more in tune with what really matters.

Join Phil Jackson as he shares expert insights on maximizing salon revenue this December. Discover strategic actions to fill up your appointment book, effectively use gift vouchers, and smart ways to bring forward promotions. Enhance your client experience and keep the cash flow steady even during quieter times. Let's make December more profitable despite the challenges!

What if growing your salon isn’t actually helping your bottom line? In this episode, Phil pulls back the curtain on why more team members, more turnover, and more chaos don’t always equal more profit. Discover how to calculate the real profitability of your team, why small can be smarter, and how to build a lifestyle-first business that truly serves you.

<p style="font-family:Montserrat, sans-serif;"> In this episode, Phil Jackson dishes out some tough love on the true value of salon software. Are you paying for features you don’t even use? Phil explores when salon software is genuinely worth the investment ... and when it’s time to cut it loose and switch to smarter, cheaper tools. Learn how AI, dynamic pricing, and better financial tracking can help you simplify, save money, and keep your business running smoothly without unnecessary subscriptions. </p> <p style="font-family:Montserrat, sans-serif;"> Plus, hear how innovative tools like Booko are helping salons use dynamic pricing to boost profits and fill tricky time slots, all without the old-school bloat of overcomplicated systems. </p>

In this episode, Phil looks ahead to 2026 with some tough love for salon owners still chasing likes instead of clients. Discover why social media isn’t the growth engine it used to be, and where your next wave of new customers will really come from. From recommend-a-friend schemes to rediscovering PR and SEO, this episode is your wake-up call to start marketing smarter, not louder.

In this short and spicy “Money Monday,” Phil Jackson (your unapologetic Queen of Salons) dishes out a little tough love for beauty business owners. After the UK budget left salon owners feeling uncertain, Phil reminds us that moaning online won’t pay the bills. Instead, he shares how to refocus your mindset, communicate confidence to clients, and move forward with smart pricing decisions—without losing your sparkle.

What if balance was never the goal? In this brutally honest episode, I’m tackling the myth of work-life balance for salon owners. You’ll learn why “perfect balance” doesn’t exist, what real boundaries look like, and how to reclaim your energy without burning your business down. From firing nightmare clients to fixing broken business models, we’ll get painfully real about what’s working, what’s not, and how to finally create a salon life that feels like freedom — not fatigue.

December should be your salon’s most profitable month — not the most exhausting one. Yet every year, salon owners work twice as hard and somehow earn less. In this episode, I’m exposing the three Christmas mistakes that quietly drain your December profits — and showing you how to fix them fast.We’re talking about retail displays that don’t sell, bad booking habits that kill your revenue, and the discount disasters that destroy your margins. You’ll get practical, profitable fixes you can implement immediately, even if the festive chaos has already begun.You’ll learn how to: Turn your Christmas retail into pure profit (without being pushy). Schedule smarter so your busiest weeks are also your most lucrative. Replace pointless discounts with offers that protect your margins.It’s not about working harder — it’s about working strategically. Let’s make this December the one where you finally get paid what you deserve.

Are you secretly giving yourself a pay cut? This week, I’m calling out one of the salon industry’s worst habits — working for free. Your costs have gone up, your rent’s gone up, your products have gone up… and if your prices haven’t, you’re quietly earning less for the same hours. It’s time to fix that.In this episode, I’m walking you through when and how to raise your salon prices without losing clients or feeling guilty. We’ll cover what to say, how to handle pushback, and how to make sure your new prices reflect the quality you deliver every day. No drama, no apologies — just smart business and confident communication.If you’ve been avoiding your price review, consider this your nudge to take action. You deserve to be paid properly for your time, skill, and service. Let’s make sure your next pay rise comes from you, not your clients’ good will.

<h2>The Truth About Salon Profits: 5 Smart Money Moves to End 2025 in the Black</h2><p>Most salon owners wait until January to face their finances — and that’s exactly why profits slip away. In this episode, Phil Jackson reveals five powerful money moves you can make before the year ends to protect your profit and start 2026 ready to earn properly.</p><h3>

Money isn’t the only motivator — and chasing it might be what’s burning out your team. In this episode, Phil Jackson tackles one of the toughest salon leadership challenges: keeping your team engaged and loyal when pay rises aren’t an option. Learn how recognition, honest communication, and growth opportunities can do more for morale than an extra 5% commission ever could. What you’ll learn: – The six real reasons people leave your salon (and it’s not about money) – How to build loyalty through appreciation and trust – Ways to make learning and development work on a tight budget – How transparency creates stronger, happier teams – When to let go of toxic or disengaged staff Listen now and learn how to motivate your team the smart way — no pay rise required. Next episode to explore: How to Grow Your Salon Team Successfully More from Phil: queenofmemberships.com/podcast

Every missed appointment costs more than just money — it chips away at your sanity.In this episode, Phil Jackson tackles one of the biggest profit-killers in the salon industry: no-shows and last-minute cancellations. You’ll learn how to set boundaries that make clients respect your time without awkward confrontations or guilt.What you’ll learn:– The 4-layer system to cut no-shows by up to 70%– How to use deposits without losing clients– The right reminder timing (and the words that actually work)– How to enforce policies confidently and fairlyWhether you’re tired of chasing clients who ghost you, or you’re ready to turn chaos into calm, this episode gives you the structure you need for consistency and confidence.Listen now and reclaim your time, your income, and your sanity.Next episode to explore:Salon Retail Excellence with Arif Isikgun — learn how to boost retail sales without sounding salesy.More from Phil:queenofmemberships.com/podcast

Where to Start with Salon Memberships (Without Overwhelming Yourself)You’re working your socks off — long hours, juggling clients, stock orders, and marketing — yet your bank balance still doesn’t show it. Let’s fix that, darling. In this episode, I’ll walk you through how to build simple, sustainable salon memberships that create steady income without turning your business into a spreadsheet nightmare. We’ll talk about why pricing comes first, who your ideal membership clients really are (hint: your 7s and 8s!), and how to make recurring income feel effortless.Ready to build predictable, profitable salon income? Join my Memberships Made Easy programme and start transforming your business today.Listen now and start your journey toward financial calm — because boring income is beautiful.

Pressure is rising in our industry—clients expect more, teams are stretched, and burnout is creeping in. In this episode, I talk with licensed therapist and workshop creator Tina Schrader about how salon professionals can protect their mental health, set healthier boundaries, and build more sustainable client relationships. Tina shares how self-regulation, emotional awareness, and team culture can transform your workday from draining to deeply rewarding. Learn more about Tina Schrader’s workshops and therapy resources at tinapower.com.

Feeling strung out by your business? If you're juggling every task in your salon or clinic and wondering why you're completely wiped out, this episode is your wake-up call. I’m breaking down five clear strategies to tackle burnout from the inside out—starting with the bold truth that you might be the problem (but also the fix). We’ll talk pricing, delegation, boundaries, and how to stop being everything to everyone. It’s time to make your business feel energising again, not like it’s sucking your soul dry. What you’ll learn: How to spot real burnout vs. just being tired Why your current pricing might be making it worse How to systemise and delegate like a boss Setting boundaries that actually stick One simple shift you can make this week

Innovation doesn’t always mean reinventing the wheel—sometimes it means borrowing brilliance from other industries. In this episode, I’m joined by Will Hall and Arjun Saluja, the Ivy League duo behind Booko, a new salon booking software that introduces dynamic pricing to help you maximise profits and fill your appointment book with ease.We dive into how flexible pricing—like you see with airlines and Uber—can work in your salon without annoying your clients. Whether you're drowning in demand on Saturdays or desperate to fill Tuesday mornings, this episode is packed with game-changing insights.We talk:How surge and discount pricing works in a service businessWhy your empty chair is costing you more than you thinkThe psychology behind client pricing decisionsHow Booko protects your margins while increasing bookingsWhat it really takes to shift salon owner mindsets about businessIf you’ve been craving smarter ways to run your salon like the powerhouse it is—this is your episode.Head to bookoapp.com for the d

Does it feel like every time you build the perfect team, someone hands in their notice? You're not alone. In this episode, Phil Jackson dives into why good salon staff leave—and what you can do to keep them. From toxic culture to burnout and poor recruitment, discover the hidden reasons behind staff turnover and the practical steps you can take to build a loyal, thriving team. If you're tired of empty chairs and constant hiring headaches, this is the episode for you.