Ecommerce Q&a

TRANSCRIPT Noelle: Hello, everyone. What is up? I am so excited to be with you all here today, and I am just loving today's topics. We will be discussing, is being sedentary truly bad for your health, and if so, what can you do about it? We'll be talking about, are stand-up desks worth the hype or do they cause issues of their own? Lastly, is walking a legit form of exercise? We will be covering all of these topics with Zac Marshall, a dear friend, the best man in our wedding, and an exercise physiologist. Zac, we are just thrilled to have you on the call. Thank you for being with us today. Zac: Yeah, it's great to be on the show. Thank you. Noelle: I would love just to start with your story and then your education with how basically you got to where you are now. I just think that would be really cool for our clients to hear. Zac: Definitely. My story involves being an athlete when I was young. When I was a kid, my family was particularly interested and involved with tennis, and I ended up developing a pretty

TRANSCRIPT Michael: Hello folks, and welcome to eCommerce QA. This is the podcast where store owners, directors of eCommerce and eCommerce managers can stay up-to-date on the latest tools and technologies in eCommerce. I'll be joined on the show by my colleague and partner-in-crime, Dillon Holst. Our goal is to handle one or two questions per episode. You can check us out on the web at ecommerceqa.tv. There, you will be able to get in touch, ask us questions, and just generally participate. Hello folks, and welcome to eCommerce QA. This is the show where we keep it frolic-y and futuristic, talking about the latest in eCommerce. I’m joined by my colleague Noelle. Hey, Noelle. Noelle: Hey, Michael. So today, we’re going to reverse the roles, and I’m going to interview you on Sellry’s evolution as well as your thoughts on a few different questions. Ready to go? Michael: I’m ready. Noelle: Alrighty. You started out as Mike’s Biz Help. Now you’re Sellry. Can you give me a brief on what each company

TRANSCRIPT Michael: Hello folks, and welcome to eCommerce Q&A. This is the podcast where store owners, directors of eCommerce and eCommerce managers can stay up-to-date on the latest tools and technologies in eCommerce. I'll be joined on the show by my colleague and partner-in-crime, Dillon Holst. Our goal is to handle one or two questions per episode. You can check us out on the web at www.ecommerceqa.tv. There, you will be able to get in touch, ask us questions, and just generally participate. Hello everybody, and welcome to another episode of eCommerce QA. I’m joined today by Steve Decker, who is the co-founder of a company I’m really excited about, been following them for a long time, been using their products in a variety of use cases, and the company in question is Sweet Tooth. Sweet Tooth is an excellent loyalty program; works really well with all of the top eCommerce platforms, has an API, it’s amazing. Hi Steve, thanks for joining. Steve: Hey! Thanks for having me on, I’m really excite

Michael and guest Seth Erickson discuss customer experience. TRANSCRIPT Michael: Hello folks, and welcome to eCommerce QA. This is the podcast where store owners, directors of eCommerce and eCommerce managers can stay up-to-date on the latest tools and technologies in eCommerce. I'll be joined on the show by my colleague and partner-in-crime, Dillon Holst. Our goal is to handle one or two questions per episode. You can check us out on the web at http://ecommerceqa.tv. There, you will be able to get in touch, ask us questions, and just generally participate. Hello everybody, and welcome to this episode of eCommerce QA. This is the show where we keep it fast and fun, talking about the questions of the hour about eCommerce. Today I am joined by my friend and respected mentor in the area of —well, I won’t tell you what it’s about yet— Seth Erickson of Kodis agency. Seth, thank you for joining us today. Seth: Oh, thank you for having me. Michael: So, you’ve taught me a lot in the last few months about th

If you're interested in a transcript of Episode 10 with Darin Lynch of Irish Titan, please click here!

Michael Bower and guest Glenn Stovall discuss how to increase customer conversions with automated marketing. If you'd like to read the episode transcript, please click here!

Today’s guest is Kurt Elster from Unofficial Shopify Podcast. He is a senior eCommerce consultant who helps Shopify store owners uncover hidden profits in their store and increase revenue. [Click here][1] for a full summary of episode 8!

Michael and guest Keith Perhac discuss what store owners can do to optimize conversions. Please click here for a full transcript!

Michael Bower and Dillon Holst from Sellry Commerce discuss how to set up your site to reflect best shipping practices.

Customer lifecycle email = orienting your email around the customer’s current status (prospect, purchased, ongoing, at risk) The basics you’re already doing: transactional email - new account registration, order notification, shipment notification (your store already does this) marketing email - email newsletters. Here's what you MIGHT be doing: drip emails - typically used for educational content delivered around a particular product / service that deserves explanation (think “3-day weight loss course”) ...we’re going to hack this approach! 3-step process to customer lifecycle email: Get the voice right -- email your customers manually when they stop talking to you until you know how to word it Craft your emails -- translate your manual content into generic emails that are still friendly. Make them as human as possible -- “Sent from my iPhone”, send from a real customer service rep’s email address, not a role based email. Turn on your program -- plug in the emails into your tool of choice. Email checklist

Michael and Dillon discuss ways in which companies are successfully connecting their customers to their products, on an emotional level. TRANSCRIPT Michael: Hello folks, and welcome to eCommerce QA. This is the podcast where store owners, directors of eCommerce and eCommerce managers can stay up-to-date on the latest tools and technologies in eCommerce. I'll be joined on the show by my colleague and partner-in-crime, Dillon Holst. Our goal is to handle one or two questions per episode. You can check us out on the web at ecommerceqa.tv. There, you will be able to get in touch, ask us questions, and just generally participate. Dillon thinks branding is scientific. Dillon: Yeah, I do. Michael: I don’t agree. Dillon: I do. Michael: Why? Why do you think branding is scientific? Dillon: Because I think there are some things that just innately appeal to people, and as a result they’re why we see tropes, they’re why we see the same thing over and over again. There’s a reason for that. Hm? Michael: That’s a

Michael and Dillon from Sellry Commerce discuss how to increase sales! TRANSCRIPT Michael: Hello folks, and welcome to eCommerce QA. This is the podcast where store owners, directors of eCommerce and eCommerce managers can stay up-to-date on the latest tools and technologies in eCommerce. I'll be joined on the show by my colleague and partner-in-crime, Dillon Holst. Our goal is to handle one or two questions per episode. You can check us out on the web at ecommerceqa.tv. There, you will be able to get in touch, ask us questions, and just generally participate. Hey Dillon, how are you? Dillon: Michael, I’m doing well. How are you today? Michael: Surprisingly good. I think I’ve only downed, uh, two cups of coffee today? Dillon: Ooh, that’s pretty good for a Friday. Not bad, not bad. Michael: Yeah. Dillon: Well, you and I were just talking about maybe the most basic question you could ask when it comes to e-Commerce, but maybe the most important question too. Which is, and it was kinda spawned by a co

Michael and Dillon from Sellry Commerce discuss Ecommerce platform selection! TRANSCRIPT: Michael: Hello folks, and welcome to eCommerce QA. This is the podcast where store owners, directors of eCommerce and eCommerce managers can stay up-to-date on the latest tools and technologies in eCommerce. I'll be joined on the show by my colleague and partner-in-crime, Dillon Holst. Our goal is to handle one or two questions per episode. You can check us out on the web at ecommerceqa.tv. There, you will be able to get in touch, ask us questions, and just generally participate. All right, we are live. Dillon: Cool. What's going on, Michael? Michael: Hey, not too much Dillon, how about you? Dillon: Doing pretty well, doing pretty well. Happy to be here today. Michael: Likewise. Dillon: Today we are going to be talking about platform selection, if I'm not mistaken. Michael: That's right we are going to do the - the gauntlet approach. We are going to talk about some old faves and some new ones too. Dillon: Cool,

What is Ecommerce Q&A all about? Listen to this first! Check out Sellry's website at www.sellrycommerce.com.