Tactical Dent Tech

In this episode of the Tactical Dent Tech Podcast, I break down the real realities of getting paid on insurance jobs, especially when you're doing hail work outside of direct repair networks. Sitting in our new shop, surrounded by active hail jobs, I walk through the exact issues we deal with when it comes to insurance payments — delays, confusion, mixed messages, paper checks, ACH deposits, and why you need systems in place to protect your cash flow as you scale. This episode covers: Why insurance companies struggle to pay non-network shops The difference between proof of payment and promises Why direction to pay is non-negotiable Using power of attorney to keep jobs moving How different insurance companies operate (State Farm, GEICO, Progressive, and others) Why you must "lock the bike up" in your business Creating SOPs for insurance payments Protecting yourself as volume increases Avoiding surprises after repairs are complete If you're doing insurance work — or planning to ramp up hail

In this episode of the Tactical Dent Tech Podcast, I break down the exact tools I'm using to create daily content across Instagram, Facebook, TikTok, and YouTube — without overcomplicating the process. I talk about the compound effect of posting consistently, why daily content starts to stack over time, and how I've optimized my workflow to make content creation fast, practical, and repeatable while still running a real dent repair business. We cover: Why daily posting creates a compound effect How to optimize new content based on what's already working Why modern smartphones are more than enough How I use my iPhone for most content Why I added Oakley Meta Glasses to my workflow First-person repair footage and why it works Recording short clips instead of long sessions Editing tighter by capturing smarter Using the same footage for reels and YouTube Scaling content without adding complexity This episode is for dent technicians who know content matters but don't want to turn it into a ful

In this episode of the Tactical Dent Tech Podcast, I break down why having a production pipeline is critical if you're running — or planning to run — a high-volume dent repair or hail operation. A production pipeline allows you to track every vehicle through each stage of repair, from estimates and approvals to parts, production, and post-repair follow-up. Once you reach a certain volume, trying to manage this in your head — or on paper — creates chaos. We cover: What a production pipeline actually is Why it becomes essential once volume increases Managing estimates, approvals, and totals efficiently Ordering, inspecting, and tracking parts properly Preventing missed steps that slow production Using CRM systems vs project management software How automation creates accountability Organizing R&I technicians and repair flow Creating visibility for technicians and staff The importance of post-repair follow-up and reviews This episode is especially for technicians and shop owners looking

In this episode of the Tactical Dent Tech Podcast, I break down one of the most overlooked — yet powerful — parts of marketing for dent technicians: the hook. A hook is the first few seconds of a video or the first line of a post that grabs attention and pulls people in. And just like fishing, some hooks work… and some don't. In this episode, I explain how I test hooks, why the first three seconds matter more than ever, and how the right hook can turn content into a predictable lead source. We cover: What a marketing hook really is (and why it's called a hook) Why attention spans keep getting shorter How I test hooks on Instagram and ads Action shots vs tool shots — and when each works Using written hooks in posts and ads Breaking customer resistance with simple CTAs Why "Upload Your Dent" works so well Turning winning hooks into predictable marketing assets If you want more leads without relying on insurance companies or door knocking, this episode will help you think differently about how

In this episode of the Tactical Dent Tech Podcast, I break down the real lessons I learned this year building and scaling a seven-figure paintless dent repair business in the DFW metroplex — one of the most competitive hail markets in the country. From digital marketing and facility planning to parking logistics, storage, staffing decisions, and strategic partnerships, this is a raw breakdown of what actually matters when you're trying to grow in a hail-prone market. We talk about: Why marketing matters more than saturation Building a seven-figure operation without a traditional sales team Choosing the right location and why Frisco, TX became a competitive advantage Parking, storage, and logistics most techs don't think about When expansion makes sense — and when it doesn't Hiring lessons and identifying chaos inside a business Building relationships with other dent companies instead of competing Why body shop relationships are critical in hail markets Using details, rentals, and logistics t

Cold glue can be a powerful tool — but only if you actually understand what's happening during the pull. In this episode of the Tactical Dent Tech Podcast, I break down the real reasons cold glue pulls fail, what most techs misunderstand, and how small adjustments can completely change your results. This isn't theory. This is real-world PDR experience from the hail lanes, retail work, and years of trial and error. In this episode, we cover: Why cold glue isn't magic (and why it fails for so many techs) Common mistakes that kill your pulls before they even start When cold glue makes sense — and when it absolutely doesn't How to think about tension, timing, and panel response The mindset shift that separates average techs from elite ones If you're frustrated with cold glue, this episode will save you time, money, and a lot of unnecessary experimenting.

In this episode of the Tactical Dent Tech Podcast, John gets real about something many people in the PDR industry see—but few are willing to talk about. Suspicious repairs. Damaged cars being covered up. Money made in the dark. And the chaos that always seems to follow. Drawing from real-life industry experiences, biblical principles, and hard-earned personal lessons, John breaks down the difference between operating in the physical world versus walking in the spiritual world—something Jesus spoke about often, but many business owners ignore. This isn't a "religious talk." This is a business reality check. You'll hear: Why manipulating systems, hiding damage, or avoiding accountability always carries a cost How money gained the wrong way never truly belongs to you Why chaos, stress, broken relationships, and lack of peace often show up before consequences do How integrity, accountability, and doing things right bring order—not just spiritually, but operationally Why your employees are always watchin

In this episode John speaks about the power of using facebook ads to target and re target your client base. This way you can become the choice your clients know, like, & trust. 

In this episode I go over my banking journey as we are preparing to build a shop in the future. 

On this episode I talk about my new sales system I am teaching at the MTE & also about the other talk I will be teaching on... 

Check out this latest episode where I discuss my new Business Operation Systems

In this episode John talks about how to run ads and be everywhere all the time. 

Hey my friends on todays episode I talk about the all NEW Tactical Dent Mini Handle, this is best for smaller tools and whale tales! 

In this episode I talk about the power of content creation and what that looks like for the future of PDR. 

In this tech tip I explain the power of the new Cam Auto power box. This product is priced great and works even better. 

In this episode I have a little rant of something I see in the industry, I want techs to wake up and start speaking to their customers in a way that connects and does not leave them confused. 

Content is KING and right now it has never been easier, it is the time to future proof your PDR business if you rely on retail business! 

New app alert, in this episode John talks about how this app is changing the game for him. If you are looking for a way to gain momentum and stack some wins, this episode is for you. 

In this Tactical Dent Tech Monday Marketing Moment you will learn some new innovation in CRM Systems and AI... 

On this episode I give you a breakdown of two cold glues and and a comparison of how well they work while fixing hail damaged vehicles!