Tactical Dent Tech

In this episode of the Tactical Dent Tech Podcast, John Hiley dives deep into one of the biggest challenges of running a high-volume hail operation that nobody really talks about—logistics. From packed lots, overflow storage, insurance delays, and musical chairs with cars, to planning the future of a scalable PDR operation, this is a real behind-the-scenes look at what happens when hail season actually hits hard. John breaks down: Managing a shop overflowing with hail cars The reality of insurance approval delays (especially State Farm desktop approvals) Why logistics can make or break a hail operation Storage strategies during heavy storm seasons Lessons learned from scaling too fast (or not scaling enough) Why building ownership and real estate may be the next move for serious hail operators Tax strategy, business growth, and thinking long-term in PDR If you're a dent tech, shop owner, or someone trying to scale in the hail game, this episode gives you a real-world look into what happens after the stor