NBDA: Bicycle Retail Radio

Send us a textThis episode’s guest is Yan Lee, Affiliate Manager, with Zidy. Zidy provides a better way to manage customer leads, analyze feedback and drive business progress.Listen and learn about the customer journey, how you can use AI, SMS messaging + Payment platforms for your business. Support the show

Send us a textOur Friday Flex feature this week focuses on how to encourage bicycles as transportation.Support the show

Send us a textThis episode’s guest is Ryan Atkinson of Workstand, a platform that helps bike shops manage their online presence and e-commerce strategies. We cover a wide range of topics to gather deep insights into e-commerce strategies and online marketplaces, and even dive into the future of E-commerce. You will love this one.Support the show

Send us a textOur Friday Flex this week is on tire and tube recycling.Support the show

Send us a textThis episode is supported by bike.rent ManagerThe NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team.The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Micromobility Reporter is a dynamic resource for the industry, featuring timely news and in-depth analysis about the latest in human-powered transportation, including bicycles, e-bicycles, e-scooters, and ride share. Included is a focus on supply chain issues, technology, and both business and consumer trends that drive the marketplace.Support the show

Send us a textThis week's Friday Retailer Flex we're covering the implementation of metal recycling in bicycle retail.Support the show

Send us a textThis episode presented by bike.rent Manager.This episode’s guest is Emily de Jong, a woman in the cycling industry, connected to us through her relationship with Johnny Velo Bikes.Listen in and learn more about being a woman in the biking industry, an inside viewpoint of the female bike mechanic, and tips for bicycle retailers to attract more female employees and customers.Support the show

Send us a textOur Retail Design Flex special feature is about evaluating new retail space plans.Show notes today include Floor Plan Paper Dolls.Support the show

Send us a textThis episode presented by bike.rent Manager.This episode’s special feature NBDA President Heather Mason joins Pedego Retailers in their Monthly Lunch and Learn event, focused on enhancing the specialty Retailer. Interviewing Heather is Emma Martin LaPlant, Senior Director | Retail Operations Support & Training Pedego. The conversation covers history of the NBDA, state of the industry and best position forward for e bike retailers.Support the show

Send us a textThis week's Friday Flex covers the importance of sustainable business practices in bicycle retail.Support the show

Send us a textThis episode's guests are Ben Dai and Christi Scruggs of Xnito. Xnito is a helmet brand founded specifically to breach the gap between bicycle and motorcycle helmets to best serve e-bike riders. We talk product specifics, how they support retailers, testing standards, and what's next.Support the show

Send us a textOur Flex this week how to help keep riders inspired to take their bike every day.Support the show

Send us a textThis episode presented by bike.rent Manager.The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team.Support the show

Send us a textToday, thanks to Hubtiger, we are going to look at tips that will revolutionize business operations, streamline workflows, balance technician workflows, and improve customer experiences.Support the show

Send us a text This episode’s guest is Lauren Webb, Agency Director at Workstand. Listen in and learn pro tips on how you can first make a plan, engage your community, use direct mail and google listings and finally treat your website as a store location. And that’s just the tip, lots more too... Support the show

Send us a textToday's episode begins with a question about servicing wheels. What are the steps needed to execute great service?If you would like your questions answered on the flex, you can write to the NBDA at any time with ANY questions about the bicycle service center, mechanics training, bicycle assembly, etc. Submit your questions and photos to heather@nbda.comOur newest edition to Bicycle Retail Radio, the Technician Flex is a recurring podcast feature focused specifically on service center and mechanics produced in partnership with NBDA educational partner Northwest Arkansas Community College's Bicycle Assembly & Repair Technician Program director Benjamin Glenn. https://www.nwacc.edu/academicdivisions/trailstrades/bicycletechnician/Support the show

Send us a textThis episode’s guests are Stephen “Phunky” Proffitt, eBike Technical Service Specialist at Bosch and Laura Montero, eBike Technical Product Specialist.Listen in and learn more about Bosch e bike systems, training, support, service opportunities, rider safety, secondhand market, leasing opportunities and more!Support the show

Send us a textThis week's Friday Retailer Flex topic is boosting online bicycle sales: strategies for retailersSupport the show

Send us a textEvery month we are joined by the team at Human Powered Solutions to review their Micromobility Reporter feature. This month's news hour focuses on economic news, safer batteries, in addition two bonus articles submitted by the HPS team.Support the show

Send us a textThis week the team has tips for Bicycle Retailers to sell old inventory via their website!Support the show