NBDA: Bicycle Retail Radio

Send us a textOur guests today are Derek Paulson, director of finance and supply planning and George Lee, head of sales at Rad Power Bikes. Rad has a rich history in the e-bike space. 16 plus years of innovation sets the brand apart. It's why they are an undisputed industry leader.In this conversation today, we chat about the company's history, current sales channels focus, current e-bike landscape, trends, and tips. Lots here, including why you as a retailer should consider becoming a rad power bikes dealer.I hope you enjoy it. Such a great time to have George back on the podcast and get to know Derek as well. Enjoy.Support the show

Send us a textIf you would like your questions answered on the flex, you can write to the NBDA at any time with ANY questions about the bicycle service center, mechanics training, bicycle assembly, etc. Submit your questions and photos to heather@nbda.comOur newest edition to Bicycle Retail Radio, the Technician Flex is a recurring podcast feature focused specifically on service center and mechanics produced in partnership with NBDA educational partner Northwest Arkansas Community College's Bicycle Assembly & Repair Technician Program director Benjamin Glenn. https://www.nwacc.edu/academicdivisions/trailstrades/bicycletechnician/Support the show

Send us a textOur guests today areDarren Campbell: Bicycle Group PresidentTodd Schmidt: Director of SalesJohn Thomas: Engineering Managerand Joshua Riddle: Marketing Manager at Hayes Bicycle GroupHayes has a storied history in the brake space, we chat about the company's origins, technology, current landscape and what customer data and trends can show us.Support the show

Send us a text5 tips to turn your website into a sales machine!Support the show

Send us a textThe NBDA provides a quarterly platform for industry experts to meet, discuss and address retailer risks, concerns, and best practices regarding lithium-ion batteries and e-mobility devices safety, standards, and compliance.Listen in to September's panel.Support the show

Send us a textOur Flex episode this week covers the role of technology in enhancing the retail experience.Support the show

Send us a textThe NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team.The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Micromobility Reporter is a dynamic resource for the industry, featuring timely news and in-depth analysis about the latest in human-powered transportation, including bicycles, e-bicycles, e-scooters, and ride share. Included is a focus on supply chain issues, technology, and both business and consumer trends that drive the marketplace.Support the show

Send us a textIt's signage day on our Friday Flex. Listen in as Ryan and Heather tackle tips and problems for our retailers.Support the show

Send us a textThis episode’s guests are Danielle Walter Nolan and Kate Nolan, the owners of Brown County Bikes. The conversation explores the personal and professional journey of Danielle and Kate, their unique contributions to the biking community, and their vision for the future of Brown County Bikes...lots of great nuggets for other retailers. Support the show

Send us a textHoliday season will approach fast! Listen in for some tips on seasonal marketing.Support the show

Send us a textThis episode’s guest is Alex Andrews, of Marsh & McLennan Agency-Specializing in bicycle industry insurance programs. Bike Shops, Product Liability for manufacturers/suppliers, professional trail building contractors, advocacy groups, and everything in between.In today's episode we chat about state of the insurance industry, best tips and practices, we cover post pandemic needs, e bikes and trends.Support the show

Send us a textThis week on the Flex we're reviewing back-to-school: tips for bicycle retailers.Support the show

Send us a textOur guest today is Checo Diaz, CEO and Founder of Gear Hugger. Founded in 2020, Gear Hugger is a Multipurpose Lubricant, a plant-powered petroleum-, fossil fuel-, and PTFE-free multipurpose lubricant. Did you know that 40% of the chemicals that you put on your bike end up in the ground?Gear Hugger cleans, lubricates and protects without harming the planet. In today's episode we chat about State of the lubrication industry, Sustainability, and why offering riders choices that protect the planet-showcase your commitment to positive impact.Instagram: https://www.instagram.com/gearhuggerLinkedIn: https://www.linkedin.com/company/gear-hugger/Facebook: https://www.facebook.com/Gearhugger Support the show

Send us a textOur Friday Flex episode this week focuses on back to school and seasonal marketing.Support the show

Send us a textThe NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team.The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Micromobility Reporter is a dynamic resource for the industry, featuring timely news and in-depth analysis about the latest in human-powered transportation, including bicycles, e-bicycles, e-scooters, and ride share. Included is a focus on supply chain issues, technology, and both business and consumer trends that drive the marketplace.Support the show

Send us a textToday's Friday Flex focuses on greeting customers. How do you welcome people in your store?Support the show

Send us a textThis episode sponsored by Bike Rent Manager. The NBDA is holding quarterly forum style meetings on Retailer & Supplier Best Practices. The NBDA wishes to unite industry experts in a panel discussion to circulate best practices to align the industry. During the meeting, the NBDA organized panel talks through an agenda on various topics. Topics addressed:Supplier Health - inventory, dealer programs, sales channels, advertising, retailer relationsRetailer Health- cash flow, operational expense, cost of doing business, vendor relations, sales training D2C & E Commerce Human ResourcesRidership NumbersMarketing Cycling in General Change in Consumer Spending HabitsSupport the show

Send us a textOur Friday Flex this week covers how bicycle retailers can leverage data to make informed business decisions.Support the show

Send us a textThis episode’s guest is Matthew Smith, 27 year industry veteran, past retailer, and brand leader.Today we are talking about ways for retailers to maximize current opportunities. Included in the conversation is the importance of the retailer, the concept of the retailer as the brand, current inventory, connecting with community....that's just the tip, lots more too... let’s get started!This episode sponsored by Bike.Rent Manager.Support the show

Send us a textToday's episode features 4 questions people are afraid to ask their bike mechanic or bike technician, including 'How can I tell when my suspension needs servicing?.'If you would like your questions answered on the flex, you can write to the NBDA at any time with ANY questions about the bicycle service center, mechanics training, bicycle assembly, etc. Submit your questions and photos to heather@nbda.comOur newest edition to Bicycle Retail Radio, the Technician Flex is a recurring podcast feature focused specifically on service center and mechanics produced in partnership with NBDA educational partner Northwest Arkansas Community College's Bicycle Assembly & Repair Technician Program director Benjamin Glenn. https://www.nwacc.edu/academicdivisions/trailstrades/bicycletechnician/Support the show