Thrive | The Agency Scaler Podcast

On this episode of THRIVE — sponsored by E2M Solutions— Kelly and Gretchen Pisano of pLink, discuss the complex journey of leadership and how agency leaders can accelerate positive change among their teams.Gretchen Pisano and I cover these points and more:Why leaders, as high achievers, tend to get in their own way;How to create positive change after recognizing how our trauma shows up as leaders;The importance of understanding post-traumatic growth as part of the journey;Recent research on the impact that leaders have on others; andHow we can begin to accelerate positive change within ourselves and organizations. Be sure to tune in to all the episodes of THRIVE to get practical tips on becoming a conscious leader, growing your agency, and more. Thanks for listening, and I’d love to hear your takeaways!If you enjoyed this episode, post it in your stories and tag me @kelly.l.campbell. And don’t forget to follow, rate, and review the podcast wherever you listen. Learn more about THRIVE at https://klcampbell.com

On this episode of THRIVE — sponsored by E2M Solutions— Kelly and Corey Quinn discuss how saying no to non-ideal prospects is a business development strategy that allows you to scale your agency responsibly. Corey Quinn and I cover these points and more:How agencies can better serve their clients when they specialize;What to do when current clients ask for things outside of your agency’s expertise;How variability reduction in your offerings allows you to scale more efficiently; andWhy saying no is a foundational strategy — regardless of economic cycles. Be sure to tune in to all the episodes of THRIVE to get practical tips on becoming a conscious leader, growing your agency, and more. Thanks for listening, and I’d love to hear your takeaways!If you enjoyed this episode, post it in your stories and tag me @kelly.l.campbell. And don’t forget to follow, rate, and review the podcast wherever you listen. Learn more about THRIVE at https://klcampbell.com/category/podcast/ and https://www.e2msolutions.com/thrive/ CO

On this episode of THRIVE — sponsored by E2M Solutions— Kelly and Nicole Lewis-Keeber discuss how past big “T” and small “t” trauma impacts how we lead our agencies.Free Masterclass - How Hidden Trauma Can Affect Your Business, Profits and Your Peace of Mind.Nicole Lewis-Keeber and I cover these points and more:Why leaders’ reactionary behavior is rooted in trauma;How childhood trauma can act as a runway for more trauma in our lives;The correlation between trauma and our attraction to entrepreneurship; andWays in which trauma manifests in business, especially around self-value and self-worth. Be sure to tune in to all the episodes of THRIVE to get practical tips on becoming a conscious leader, growing your agency, and more. Thanks for listening, and I’d love to hear your takeaways!If you enjoyed this episode, post it in your stories and tag me @kelly.l.campbell. And don’t forget to follow, rate, and review the podcast wherever you listen. Learn more about THRIVE at https://klcampbell.com/category/podcast/ and

On this episode of THRIVE — sponsored by E2M Solutions— Kelly and Melissa Morris discuss the operational issues that can lead to overwhelm for agency owners and how they can be addressed.Melissa Morris and I cover these points and more:How burnout in business can impact your clients, team, and the growth of your agency;The bottleneck that happens when the agency owner is the sole point for answers;Siloing internal and external communication to better support teams and clients;How creating SOPs can sustainably reduce the problems behind bottlenecks.  Be sure to tune in to all the episodes of THRIVE to get practical tips on becoming a conscious leader, growing your agency, and more. Thanks for listening, and I’d love to hear your takeaways!If you enjoyed this episode, post it in your stories and tag me @kelly.l.campbell. And don’t forget to follow, rate, and review the podcast wherever you listen. Learn more about THRIVE at https://klcampbell.com/category/podcast/ and https://www.e2msolutions.com/thrive/ CONNEC

On this episode of THRIVE — sponsored by E2M Solutions— Kelly and Rhoan Morgan discuss fear around economic downturn, the nuances of business development, and why transparency in agency revenue makes a big difference.Rhoan Morgan and I cover these points and more:How to show up in a sales conversation with integrity;The importance in being comfortable with external influences that are out of your control;The ways that revenue goal transparency can empower your team;Tackling fear around economic downturn, and how to make better decisions around it.Be sure to tune in to all the episodes of THRIVE to get practical tips on becoming a conscious leader, growing your agency, and more. Thanks for listening, and I’d love to hear your takeaways!If you enjoyed this episode, post it in your stories and tag me @kelly.l.campbell. And don’t forget to follow, rate, and review the podcast wherever you listen.Learn more about THRIVE at https://klcampbell.com/category/podcast/ and https://www.e2msolutions.com/thrive/ CONNECT WI

On this episode of THRIVE — sponsored by E2M Solutions— Kelly and Khushbu Doshi discuss how creative, media and tech agencies can improve client retention with an aligned account services team. Khushbu Doshi and I cover these points and more:The importance of account managers and project managers working side by side;How empathy can actually improve your client services.Why creating synergies between sales and the account team is crucial;Understanding the point of contact when working with a white-label agency.Be sure to tune in to all the episodes of THRIVE to get practical tips on becoming a conscious leader, growing your agency, and more. Thanks for listening, and I’d love to hear your takeaways!If you enjoyed this episode, post it in your stories and tag me @kelly.l.campbell. And don’t forget to follow, rate, and review the podcast wherever you listen.Learn more about THRIVE at https://klcampbell.com/category/podcast/ and https://www.e2msolutions.com/thrive/ CONNECT WITH KHUSHBU DOSHI:LinkedInE2M Solution

On this episode of THRIVE — sponsored by accessiBe — Kelly and Khalil Stultz discuss the process of selling or acquiring an agency, and how to communicate to your team.Khalil Stultz and I cover these points and more:Focusing on growth through strategic partnerships to catapult business growth;The things acquirers look for when vetting an agency to buy;What to consider if selling your agency is part of your exit strategy;Potential options for effectively communicating a transition with your team.Be sure to tune in to all the episodes of THRIVE to get practical tips on becoming a conscious leader, growing your agency, and more. Thanks for listening, and I’d love to hear your takeaways!If you enjoyed this episode, post it in your stories and tag me @agencyscaler. And don’t forget to follow, rate, and review the podcast wherever you listen.Learn more about THRIVE at https://klcampbell.com/category/podcast/ and https://accessibe.com/thrive CONNECT WITH KHALIL F. STULTZ:LinkedInI Know A GuyCONNECT WITH KELLY CAMPBE

On this episode of THRIVE — sponsored by accessiBe — Kelly and Caleb Clark of Hook and Ladder dive into the pragmatism of a people-first approach to agency leadership. Caleb Clark and I cover these points and more:The power of creating collaboration within your team and the teams you work with;How core values can have an impact on the team, when turned into applicable phrases;What a people-first approach looks like at the start of the hiring process;The ways that people-first works differently than client-first or profit-first.Be sure to tune in to all the episodes of THRIVE to get practical tips on becoming a conscious leader, growing your agency, and more. Thanks for listening, and I’d love to hear your takeaways!If you enjoyed this episode, post it in your stories and tag me @agencyscaler. And don’t forget to follow, rate, and review the podcast wherever you listen.Learn more about THRIVE at https://klcampbell.com/category/podcast/ and https://accessibe.com/thrive CONNECT WITH CALEB CLARK:LinkedInHook + La

On this episode of THRIVE — sponsored by accessiBe — Kelly and Jason Debiak of Paper Tiger discuss the journey of becoming the Chief Creative Officer at your agency, as well as the self-awareness you can develop and impact you can make as a leader.Jason Debiak and I cover these points and more:His career evolution as co-founder and lead designer to now Chief Creative Officer (CCO);Challenges surrounding delegation and elevating the work of your team;Taking an intentional sabbatical to help with relinquishing control over tasks; The importance of clearly communicating your needs as a leader.Be sure to tune in to all the episodes of THRIVE to get practical tips on becoming a conscious leader, growing your agency, and more. Thanks for listening, and I’d love to hear your takeaways!If you enjoyed this episode, post it in your stories and tag me @agencyscaler. And don’t forget to follow, rate, and review the podcast wherever you listen.Learn more about THRIVE at https://klcampbell.com/category/podcast/ and https:/

On this episode of THRIVE — sponsored by accessiBe — Kelly and Marko Pavicic of Unity Method discuss how agency growth can be linked directly to neuroscience.Marko Pavicic and I cover these points and more:Why many agency owners believe that the market isn’t big enough for them;Translating energetic magnetism into business growth;What happens on an unconscious level when we meet someone who’s in alignment;Feeling empowered around how our interactions impact our physical and mental health.Be sure to tune in to all the episodes of THRIVE to get practical tips on becoming a conscious leader, growing your agency, and more. Thanks for listening, and I’d love to hear your takeaways!If you enjoyed this episode, post it in your stories and tag me @agencyscaler. And don’t forget to follow, rate, and review the podcast wherever you listen.Learn more about THRIVE at https://klcampbell.com/category/podcast/ and https://accessibe.com/thrive CONNECT WITH MARKO PAVICIC:LinkedInUnity MethodCONNECT WITH KELLY CAMPBELL:LinkedI

On this episode of THRIVE — sponsored by accessiBe — Kelly and Erik Kockum, co-founder of SNASK discuss what’s required for true creativity within agencies, and how your values and culture directly influence creative output.Erik and I cover these points and more:The two inherent components of creativity that guide agency growth;How empathy and vulnerability positively influence agency culture;Ways to bring creativity into everyday life, not just while working.Be sure to tune in to all the episodes of THRIVE to get practical tips on becoming a conscious leader, growing your agency, and more. Thanks for listening, and I’d love to hear your takeaways!If you enjoyed this episode, post it in your stories and tag me @agencyscaler. And don’t forget to follow, rate, and review the podcast wherever you listen.Learn more about THRIVE at https://klcampbell.com/category/podcast/ and https://accessibe.com/thrive CONNECT WITH ERIK KOCKUM:InstagramBehanceWebsiteFacebookCONNECT WITH KELLY CAMPBELL:LinkedInInstagramTwitterWor

On this episode of THRIVE — sponsored by accessiBe — Kelly and Nate Shalev discuss the importance of understanding the identities of your employees as part of an inclusive agency culture.Nate and I cover these points and more:The importance of matching your values and mission with your actions as a leader;How pronouns can be used to affirm someone’s identity; Addressing someone who struggles with using pronouns;The business benefits of an inclusive culture.Be sure to tune in to all the episodes of THRIVE to get practical tips on becoming a conscious leader, growing your agency, and more. Thanks for listening, and I’d love to hear your takeaways!If you enjoyed this episode, post it in your stories and tag me @agencyscaler. And don’t forget to follow, rate, and review the podcast wherever you listen.Learn more about THRIVE at https://klcampbell.com/category/podcast/ and https://accessibe.com/thrive CONNECT WITH NATE SHALEV:Revel ImpactLinkedInCONNECT WITH KELLY CAMPBELL:LinkedInInstagramTwitterWork with Kelly 

On this episode of THRIVE — sponsored by accessiBe — Kelly and Flory Wilson discuss how agencies can ensure that they are providing truly equitable benefits for reproductive health for all of their employees.Flory Wilson and I cover these points and more:How companies can support their employees around reproductive health care;Data that supports why this needs to be addressed urgently;Ways to evaluate the policies within your agency to ensure they are equitable;How companies can further support their employees beyond what’s been discussed.Be sure to tune in to all the episodes of THRIVE to get practical tips on becoming a conscious leader, growing your agency, and more. Thanks for listening, and I’d love to hear your takeaways!If you enjoyed this episode, post it in your stories and tag me @agencyscaler. And don’t forget to follow, rate, and review the podcast wherever you listen.Learn more about THRIVE at https://klcampbell.com/category/podcast/ and https://accessibe.com/thrive CONNECT WITH FLORY WILSON:Link

On this episode of THRIVE — sponsored by accessiBe — Kelly and Stephan discuss how deliberate practice is the secret to sustained behavioral change and how that drives agency growth.Stephan and I cover these points and more:Our perception, or understanding, of our people as agency leaders;Questions we can ask ourselves in order to be better leaders;How emotional regulation and conscious awareness helps us effectively communicate;That turning interpersonal conflict into generative collaboration drives growth.Be sure to tune in to all the episodes of THRIVE to get practical tips on becoming a conscious leader, growing your agency, and more. Thanks for listening, and I’d love to hear your takeaways!If you enjoyed this episode, post it in your stories and tag me @agencyscaler. And don’t forget to follow, rate, and review the podcast wherever you listen.Learn more about THRIVE at https://klcampbell.com/category/podcast/ and https://accessibe.com/thrive CONNECT WITH STEPHAN WIEDNER:LinkedInNoomiiZarangoCONNECT WITH

On this episode of THRIVE — sponsored by accessiBe — Kelly and Amanda discuss how agencies can be changemakers for inclusivity in the world. Amanda and I cover these points and more:Dispelling the myth that accessibility is a niche market;The three things agencies can do to be more accessible;Solutions available for agencies to create more accessible websites;The most significant benefit for agency leaders today.Be sure to tune in to all the episodes of THRIVE to get practical tips on becoming a conscious leader, growing your agency, and more. Thanks for listening, and I’d love to hear your takeaways!If you enjoyed this episode, post it in your stories and tag me @agencyscaler. And don’t forget to follow, rate, and review the podcast wherever you listen.Learn more about THRIVE at https://klcampbell.com/category/podcast/, and https://accessibe.com/thrive CONNECT WITH AMANDA KANNERS:LinkedInCONNECT WITH KELLY CAMPBELL:LinkedInInstagramTwitterWork with Kelly 

On this episode of THRIVE — sponsored by accessiBe — Kelly and Tony Cope of Myriad discuss creativity as a force for good, and how surviving traumatic events in life have impacted his agency’s work.Tony and I cover these points and more:How Tony’s active shooter event experiences altered his work in the world;Why the projects we do at our agencies have to matter;The personal perspective on truth in storytelling;What influences and motivate Tony’s mission in life and at his agency;How to define success, and how truth and empathy impact that definition.Be sure to tune in to all the episodes of THRIVE to get practical tips on becoming a conscious leader, growing your agency, and more. Thanks for listening, and I’d love to hear your takeaways!If you enjoyed this episode, post it in your stories and tag me @agencyscaler. And don’t forget to follow, rate, and review the podcast wherever you listen.Learn more about THRIVE at https://klcampbell.com/category/podcast/ and https://accessibe.com/thrive CONNECT WITH TONY

On this episode of THRIVE — sponsored by accessiBe — Kelly and Julia McLaughlin discuss the positive impact that review management services can create for digital agencies.Julia McLaughlin and I cover these points and more:The difference between running an agency and founding a SaaS platform;The direct result your clients can see when they get positive reviews;Why review management is a foot-in-the-door strategy that leads to upsells.Be sure to tune in to all the episodes of THRIVE to get practical tips on becoming a conscious leader, growing your agency, and more. Thanks for listening, and I’d love to hear your takeaways!If you enjoyed this episode, post it in your stories and tag me @agencyscaler. And don’t forget to follow, rate, and review the podcast wherever you listen.Learn more about THRIVE at https://klcampbell.com/category/podcast/ and https://accessibe.com/thrive CONNECT WITH JULIA MCLAUGHLIN:Review RobinLinkedInCONNECT WITH KELLY CAMPBELL:LinkedInInstagramTwitterWork with Kelly LINKS MENTIONED:Ep

On this episode of THRIVE — sponsored by accessiBe — Kelly and Arthur Woods discuss best practices in hiring for diversity, starting with the goal-setting measures and the strategy that ensures successful outcomes.    Arthur and I cover these points and more:Where to start if your goal is to hire more diverse humans;Why organizations need a DEI strategy and goal-setting measures before they hire;How to identify the root of the diversity issues within your agency;Where we got off course in terms of seeing inclusion as a way of being;Why hiring one diverse candidate won’t solve systemic issues;The kind of commitment that’s required of agency leaders.Be sure to tune in to all the episodes of THRIVE to get practical tips on becoming a conscious leader, growing your agency, and more. Thanks for listening, and I’d love to hear your takeaways!If you enjoyed this episode, post it in your stories and tag me @agencyscaler. And don’t forget to follow, rate, and review the podcast wherever you listen.Learn more about THR

On this episode of THRIVE — sponsored by accessiBe — Kelly is joined by Dan Englander to discuss leveraging human connection in your outbound sales strategy in order to create trust.Dan and I cover these points and more:The two different mindsets to sales and why it’s important to distinguish between them;How to merge both old and new mindsets in order to increase performance and efficiency;How to create a hot list, and how many prospects to target at a time;Why doing outbound differently allows us to not worry about spamming or our reputation;How to interrupt patterns while remaining personal;How outbound email and LinkedIn conversations translate into sales.Be sure to tune in to all the episodes of THRIVE to get practical tips on becoming a conscious leader, growing your agency, and more. Thanks for listening, and I’d love to hear your takeaways!If you enjoyed this episode, post it in your stories and tag me @agencyscaler. And don’t forget to follow, rate, and review the podcast wherever you listen.Learn mo

On this episode of THRIVE — sponsored by accessiBe — Kelly and Shawne Mitchell talk about how to surrender as a leader, as well as how accessing states of transcendence can be a gamechanger for your leadership style.Shawne and I cover these points and more:The new model of transcendental leadership and how it works;The role that connection to nature plays in reaching this higher level of transcendence;What deep listening is, and how it works in connection with your leadership style;Where to start to access these states of being and transcendence.Be sure to tune in to all the episodes of THRIVE to get practical tips on becoming a conscious leader, growing your agency, and more. Thanks for listening, and I’d love to hear your takeaways!If you enjoyed this episode, post it in your stories and tag me @agencyscaler. And don’t forget to follow, rate, and review the podcast wherever you listen.Learn more about THRIVE at https://klcampbell.com/category/podcast/ and https://accessibe.com/thrive CONNECT WITH SHAWNE MIT