Salon Owners Collective

Gen Z doesn’t know how to communicate! Understanding Gen Z in the workplace is one of the things we, as Salon Owners, NEED to know in 2024. When we are aware of emerging challenges and trends, we have the opportunity to learn and take advantage of the changes happening in our industry! Adapt and adopt the change to get ahead or risk being left behind…    Today’s episode is Connection, Communication & Confidence - What You Need to Know About 2024 with Janine Simons and Mana Dave.   Here are three reasons why you should listen to the full episode: Learn the ‘must-knows’ for 2024 Understand what it takes to be a successful Salon Owner in 2024 Gain industry insight that will set you up for a year of success   Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. Together, we’ll build a 9-part business st

What do you expect from me as your leader? Trust me, this question is not as scary as it sounds… in fact, asking this question can help transform your team culture! When you ask these types of questions, you’re finding out how your team feels. You may learn what is or isn’t working and what they need from you. Because you can’t build a WINNING culture when you don’t actually know how your team feels… Today on the Salon Owners Collective Podcast, we’re giving you exclusive access to one of our Salon Mastery Intensive events from last year where Larissa breaks down the 5 Questions You Need To Ask Your Team!     Here are three reasons why you should listen to the full episode: Learn the 5 questions you SHOULD be asking your team Understand how to ask these questions in a way that is positive and constructive Learn when you should be asking them Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you wi

Being uncomfortable is what makes successful Salon Owners… You get used to taking risks, trying new things, having those tough conversations with your team (and clients!) and before you know it, those uncomfortable situations begin to feel… comfortable! So comfortable that even when friends, family and clients are asking “Aren’t you freaking about opening a Salon in the middle of a pandemic”... you don’t even flinch. That is what happened to today’s Salon Owners Collective Podcast guest Kelly Manu, the winner of the New Zealand Salon of the Year 2023 award and founder of UNA!  Today’s episode is How She Got Comfortable With Being Uncomfortable Here are three reasons why you should listen to the full episode: Learn Kelly’s story to Salon Owner success Get inspired by the art of getting comfortable with the uncomfortable Learn how to encourage the next generation of Salon Owners Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coachi

We’re too busy, we all work different hours, I’m not sure what to talk about… These are common feelings Salon Owners have when it comes to meetings. But what if I told you there were 5 different types of meetings you should be incorporating this year? I know, 5 meetings sounds crazy! But you are not going to spend your life in meetings… if you plan them right. These 5 meetings will save you a lot of stress,  miscommunication and will even help with productivity…   This episode of the Salon Owners Collective podcast is a snippet of Larissa speaking at a Salon Owners Collective Intensive event. So, here are the 5 Meetings that Rule Them All - are you ready to start scheduling meetings? Here are three reasons why you should listen to the full episode: Learn the 5 types of meetings you should be having Find out what to talk about in meetings Understand the importance of meeting with your team Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon M

Running a Salon is hard. You’re juggling all of these balls and you feel like you can’t catch a break because if you do,  all of the balls will hit the ground! And although there are times when we can add another ball without any problem, sometimes we just need to stop, pick the balls up and start again.  And that’s ok! It can be scary going from lots of growth with a full appointment book to seeing the numbers and thinking ‘how am I supposed to pay my team’.  But, you never know where the next opportunity lies…  Today on The Salon Owners Collective Podcast, Larissa is joined by Kate Jarrett, founder of Hair by Loxy’s to discuss Success, Failure and Starting Over - Lessons of Salon Owner.    Here are three reasons why you should listen to the full episode: Learn Kate’s top business secret Get inspired by the growth of a ‘hobby’ to a full empire Learn how to start over Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching

Our team is leaving to go solo, profits are dropping, and we’ve hit the limit with pricing. We heard this a lot in 2023.  But remember, opportunity always comes out of crisis - and we’ve been through a lot as an industry (and the world) over the past few years.  2024 is a new chapter and a new opportunity for us to grow our Salon and make a killing in the industry.  You can have an incredible team, and great clients, get paid well, and do what you love, all whilst not overworking… Although in this new chapter, a lot is changing, it doesn’t need to be a challenge - it’s an opportunity.  We just need to focus on what we can control.  Today on The Salon Owners Collective Podcast, Larissa chats about the 3 things all Salon Owners should be focussed on in 2024 - you may even join the $1 Million Salon Club (or $2 million, or even $5 million!).    Here are three reasons why you should listen to the full episode: DIAB LANGUAGE - What they will learn  Get ahead of the Christmas Cray-Cray now - get thi

We want to feel confident as the leader, and know how and when to have those hard conversations whilst also being able to have fun with your team.   But nobody tells you how to do it all, how to be the ‘fun’ boss whilst also being the boss that gets stuff done so wages can be paid and clients are happy - for a lot of Salon Owners, it’s something we just have to learn on the job… But, it doesn’t have to be that hard.  You can do it all! You can know how to have those conversations we all avoid and have clear meetings with your team whilst also still having fun at the same time.  You just need to act like you're driving a speed boat, where every conversation, meeting, or book you read can change the path of the boat for the better… Today on The Salon Owners Collective Podcast, Larissa is joined by Penny Holden. To chat about The Key to Leadership: Meetings, Power and Difficult Conversations Here are three reasons why you should listen to the full episode: Learn how to get conscious - in leadership Lo

Before we jump into 2024 and map out our goals and dreams, let's take a moment to stop and reflect on what an incredible year 2023 has been!  So it’s only fitting that we reflect on some of the conversations we’ve had over the last year on the Salon Owners Collective Podcast. We’ve done nearly 50 episodes, welcomed over 20 new guests onto the podcast and we’ve delved into some great topics this year.   But amongst all of the amazing conversations and lessons we’ve learnt, 5 stand out from the rest. These are conversations that not only I loved, but you guys really engaged with too.  Today on The Salon Owners Collective Podcast, Larissa reflects on the year with the 5 Biggest Lessons of 2023 - it may even help you plan your goals for 2024!  Here are three reasons why you should listen to the full episode: Reflect on the key learnings of 2023! Learn about the systems and processes needed to recruit and retain a winning team… and a winning client.  How to pay yourself (what you want and deserve) in 202

Technology can be scary for us to wrap our heads around - it’s always changing, there are a million updates, and it’s just not worth the stress!  But what if I told you that technology, more specifically AI, can actually save us a heck of a lot of time…  As Salon Owners, we often think we’re ‘not a computer guy’ we just want to help people look and feel their best and we do that with our hands (and our scissors and brushes and all the other tools we use). But AI is one of the most powerful tools we have available to us, and for some reason, our industry is falling behind by not using it!    Today on The Salon Owners Collective Podcast, Larissa is joined by Scott Moon from Salon SOS to discuss 3 Ways AI CAN Help Your Salon. Scott breaks down how WE as non-tech people, can use AI… and actually make Marketing and the way we communicate with our clients a whole lot easier.  Here are three reasons why you should listen to the full episode: Discover that AI isn’t just about robots, it’s also about helpin

We’re in a recession! Clients aren’t coming in and the team isn't meeting their targets - we’ve heard this conversation a lot from Salon owners around the world. But, what if I told you 4 revenue-building tactics for 2024 that can help your Salon beat the recession slump… starting with a winning culture. The client wins when she gets what she wants, what she needs, and gets things she didn’t even know she needed - and when she wins, she comes back. Our team wins when they’re busy and meeting targets, when they’re winning, we’re also winning - creating a winning culture. Today on The Salon Owners Collective Podcast, Larissa reveals 4 revenue-building tactics for 2024 to build a winning culture during a recession.   Here are three reasons why you should listen to the full episode: Plan for profits in 2024 Learn my secrets for a winning culture Beat the recession slump   12 Steps to a Stress-Free Christmas We know how busy the lead-up to Christmas is for Salon Owners - ordering stock, booking cl

Everyone’s talking about Employee Experience - but what does it actually mean? Not too long ago, employee experience was a little-known concept - but post-pandemic, it has blown up as companies are discovering the untapped value and potential of exceptional employee experience design. Basically, employee experience refers to the experience that your team members have working for you - what they like about working for you - and what they don’t like or would like to see changed or improved. And the reason it's so important is that a great employee experience can improve recruitment, retention, engagement, and even customer service in your Salon. So, today on The Salon Owners Collective Podcast, Larissa is joined by expert HR consulting company Human Kind - who reveals the 7 principles of Employee Experience and how an exceptional employee experience design can bring value to your Salon.   Here are three reasons why you should listen to the full episode: Discover the true meaning of an employee exp

Did you know that people spend on average 30% more during the Christmas season? The psychology around Christmas spending is interesting, but the important thing to know is that people want to spend - they spend on their loved ones and they spend on themselves.  So how do we make sure they spend in our Salons? How do we make sure we can have our piece of the pie - and eat it too?  Today on the podcast I’m going to reveal 2 ways that you can cash in on Christmas - and maximise sales in your salon WITHOUT squeezing in any extra clients.   Here are three reasons why you should listen to the full episode: Learn the number 1 mistake salon Owners make during the silly season Find out the trick to selling gift vouchers in your Salon Discover the secret of slowing down - to speed up.  Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into Messenger & chat! Salon Mastery Achieve Salon Growth without overwhelm or

I've got a story for you - a tale of triumph, camaraderie, and unexpected business lessons straight from the heart of a football tournament. Picture a field filled with passionate kids, dedicated parents, and an atmosphere buzzing with anticipation. But this time, something was different. In the midst of cheers and laughter, my son's team faced an unexpected loss, challenging everything we thought we knew about success and growth. It got me thinking, and I realized that this experience mirrored the journey we all undertake in our businesses. So, buckle up, because I'm about to unveil "From Loss to Leadership: Lessons from Losing," a podcast where we delve deep into the valuable insights I gained from that football tournament. Here's a sneak peek of what awaits you: Even Winners Don't Win All the Time: Success isn't a linear journey. What to do when it’s all turning to custard. Discover the magical ingredients that can transform your business, helping you see the bigger picture even in the midst of cha

Why is it that every year without fail, every single client that you’ve ever looked after wants to book in with you in the 3 weeks before Christmas? With less than 7 weeks until Christmas, you might be starting to feel a little anxious about the madness that awaits, the late nights, skipped lunch breaks, and the pressure to squeeze in just one more client. You know you should be optimising on the gold rush that is the silly season and making hay while the sun shines - but you also need to protect the well-being of your team and make sure they’re still standing by the time you finally shut the doors on Christmas Eve. It’s enough to make you want to pull your hair out - if not question whether all of this is even worth it!  But it doesn’t have to be like that. Today on the Podcast Larissa reveals 8 strategies to help you optimise your appointment book during the silly season - without burning out your team. Here are three reasons why you should listen to the full episode:Find

Do you remember how you felt when you decided to throw caution to the wind, take a leap of faith and open your own Salon?Well, I do - It was exhilarating - I was excited, determined, impassioned - I had a vision and I knew exactly what I wanted to do. And then in what felt like the blink of an eye I was in the thick of it. Juggling all the “business things” like marketing, recruitment and payroll. And the ah-ha moment that lead me to start my own business felt like a lifetime ago. You’ve learnt so much, grown as a professional and as a human being - stepped into this crazy new role - but actually, there are lessons still to be learned from your past self - the person who started you on this journey. Today on The Salon Owners Collective Podcast I’m joined by former musician, dad, and soon to be barbershop owner Jake Bushnell - he shares his story - and what he’s already learned in the early stages of starting a business. Here are three reasons why you should listen to the full episode:

A business owners - and leaders of a tribe its so important to be able to recognise the signs of a broken or deteriorating team culture in your Salon. Culture, whether intentionally designed or allowed to manifest organically plays a vital role in the success of your business. And there are some telling signs that are often missed by Salon Owners, of a culture that needs attention. And failure to recognise these things as symptoms of a larger problem will cause the problem to worsen over time. I don’t want that for you. Thats why today on the Salon Owners Collective Podcast I’m going to reveal the 3 signs that your Salon culture needs attention - and what to do about it. Here are three reasons why you should listen to the full episode:Find out the 3 signs (Salon Owners often miss) that your team culture needs attentionDiscover the secret to banishing low morale, bad attitudes and unmotivated team members. Learn the the 3 steps to building an empowered, exceptional, and intentiona

What does culture look like in your Salon?If a client walked into your Salon today - what would they notice about your team? And you as their leader? Because trust me - they are noticing. They’re noticing the attitudes, behaviours and habits exhibited by your team - and it’s painting a picture of your culture. Why is this important? - because the culture in your salon is reflected in the experience you give your clients. So how do you make sure that the experience you’re providing and the culture you’re demonstrating reflects your values and purpose as a business? Well, today on the Podcast Million Dollar Salon owner and Salon Mastery Coach Sophie Anquetil shares her story - all about how she cultivated a culture in her Salon that was in line with her ultimate business vision and the experience she wanted to create for her clients - and her staff - by leading from the back. Here are three reasons why you should listen to the full episode:Discover the number one thing yo

One thing I’ve noticed working with Salon Owners is that a lot of them will tell me that they don’t have a mission or vision for their business. But it’s not that they don’t have a mission and a vision - of course they do. Because if you have a business then of course you have a why.  And your why is essentially your mission and vision! Why you’re here, doing this thing. So when Salon Owners tell me that they don’t have a mission or a vision what they really mean is they don’t have a DEFINED mission and vision that they can communicate to their team. It’s so important to have this because your mission and vision not only create unity within your team…but also give your team members a glimpse into the future. And like I always say - team members leave when they can’t see a future with you. But how do you get your team to connect with YOUR vision? How do you make YOUR vision relevant to them? In this episode of The Salon Owners Collective Podcast I reveal the fundame

Here's a question for you - exactly how much are you investing in your Salon Marketing? - and how much return on investment are you getting?I’m talking about the money you invest into marketing your Salon, versus the return you get from NEW CLIENTS booking into the Salon.I can feel the shoulder struggling and the eyes darting around the room from here. Let me guess, you’ve got no idea because like most Salon Owners I know - you’ve been winning it. Well what if I told you there’s actually a formula for this - a simple formula that will analyse the effectiveness of your current marketing AND tell you how much to invest (and where to invest it) based on those findings?In the episode of The Salon Owners Collective Podcast, I’m inviting you to be a fly on the wall of one of my Salon Mastery Coaching sessions where I reveal the 5 numbers you need to know to make informed, strategic decisions about your marketing investmentsBecause investing money into your marketing is a necessity for growing your businesses -

Do you ever feel overstimulated by content on the internet? Like, there's so much content - there’s just no way you can possibly take it all in. It makes you think right, how is my content supposed to reach my audience in and amongst all this chaos? With so many messages from different brands and corporations bidding for their attention - how do I make my message stand out?The thing about social media is - theres no limited to how much can be posted right? So the stakes, the competition and the expectation is higher. You can’t just post any old thing and get seen. You’ve got to be intentional and strategic and consistent.You’ve got to tell a story.On this episode of The Salon Owners Collective Podcast we are joined by the incredible Hayley Mears, an expert on building a brand story and the best person to help tell us, once and for all, what should we be posting on social media. Here are three reasons why you should listen to the full episode:Discover the importance of communicating yo