Salon Owners Collective

My Salon just won’t grow…   Have you ever felt stuck in your Salon’s growth? You feel like you’re doing all the right things… you’re hiring rockstar stylists and therapists, you’re posting on social media, you’re hitting KPIs… but the needle just won’t move? So you begin to feel lost and not sure what to do next because you’re doing everything ‘right’, it’s just not working!   A Salon Owner recently said to me “Larissa, I thought I knew how to grow my business but since covid… I’ve been stuck at $500k! How do I grow?”. But, it’s important to remember that what got you her, won’t get you to where you want to be!   It’s time to go back to basics and get some reps in! Sometimes, a little more practice in nailing the basics is what you need to push you and your Salon on the right path to becoming a $1 Million+ Salon.   In today’s episode of the Salon Owners Collective Podcast, I’m chatting with Salon Mastery The Boardroom Coach, Joel, about what it takes to grow your Salon to $1 Millio

Everyone is going solo… As an industry, we’ve seen a huge shift in stylists and therapists leaving to go solo. Why wouldn’t they? They get to make their own hours, pay themselves whatever they want AND they can work out of their own home! But the grass isn’t always greener on the other side… And yes, sometimes when our team leave to go Solo they come back… but there are actually a few things we can do BEFORE they even consider leaving! Sometimes, just talking to your team about what their goals are can be enough to make them stay in your Salon. Team-based Salons are what keep our industry alive. It’s up to us as Salon Owners to make sure we create an environment where our team feel like they can grow and succeed. I’m excited to share this conversation I had with James and Lynden from Vivo, who know all about The Rise and Fall of Solo Salon’s. Here is why you should listen to the full episode: Learn what Solo Salon’s mean for the industry Understand why our team sometimes leave to go Solo Know the

“I need a Salon Manager!”   Realising it’s time to hire a Salon Manager is exciting, right? Your team and your business are growing and you can start to transition into the role of Salon CEO. But, the idea of a new Manager brings many unanswered questions that make the whole recruitment process seem overwhelming!   Is my team even big enough for a Manager? Where do I even find a Manager? Jemima has been with me for years… should she be my Manager? Or should I post an ad?    It’s time to find a Motivating Manager who will help support you in leading your Salon to success!    In today’s episode of the Salon Owners Collective Podcast, I’m answering all your Manager-related questions and sharing three key ways to find a Motivating Manager.   Here is Salon Manager Mastery: Empowering Managers and Liberating Owners.   Here is why you should listen to the full episode: Learn when it’s time to hire a Manager Understand how to find the right Manager for your Salon Kno

What is your WHY?    As Salon Owners, we wear many hats; we’re managing our team, growing our business, serving clients, looking at spreadsheets and talking to your accountant and… wearing all of those hats, can start to feel overwhelming. Time with your family seems like a distant memory when all you do is work.    But, when you get stuck in a bubble of working in and on your business… literally dreaming about spreadsheets… you can start to lose your passion. Without a passion for what you do, working on your business can feel like a chore. It can become draining and you start to think… is this worth it?    This is why you need to remember your WHY!    When you feel like giving up, remembering your WHY can give you the motivation to keep going… even for 10+ more years. Remembering your WHY will help you feel energised and passionate about your business.    In today’s episode, I’m chatting to Sonia, who after 15 years of running a successful Salon… suffered from burnout. Son

As Salon Owners, we always do our best to make our clients feel relaxed and welcome in our Salon… right?    But, we might’ve missed something.   Have you ever asked a client if they would prefer to chat or just sit quietly with a magazine? Or, if they would prefer to sit in the far corner that’s away from all the other chairs? And… have you asked your team these questions too?   We want everyone to feel safe and included in our Salons, but first we need to start having a conversation with everyone in our Salon about what they NEED. You won’t know what someone needs until you ask!    If you’re not thinking about inclusion, diversity and mental health… it’s time to start. It doesn’t need to feel like a big rock, you can even start with one small change…    In today’s episode of the Salon Owners Collective Podcast, I’m chatting with Shortcuts co-founder Jo Burgess about mental health in the Salon (for your clients AND your team!).   Here is Your Salon Wasn’t Comfortable…

My Salon can’t push forward without me…    You know that feeling where you’re the Salon Owner but you’re also the biggest earner and a mother and a partner and you’re just doing all the things… you feel stuck. You want to grow your business but you can’t because you never have time to do anything outside of daily operations. It’s a cycle that can be hard to break.    A Salon Owner asked me how can my team and business push forward without me?’ and I thought it would be the perfect question to answer here on the podcast. You don’t need to feel stuck forever… you might just need a manager!    It’s time to get off the floor, bring in a manager and let your team and Salon grow without you! I promise you, it’ll be the best thing you ever do.    In today’s episode of the Salon Owners Collective Podcast, I’m chatting with Salon Mastery The Boardroom Coach, Joel, about why letting my manager take my job was the best thing I ever did… and how it can actually grow your business!   Her

Life is over at 30…    It can feel like that sometimes, right? You’re suddenly struggling with mood swings, changes to your metabolism, a lack of energy, feeling less productive and unable to focus… it’s tough. But it doesn’t need to feel like that, in fact, knowing this one thing can actually help you regain control of your life and your Salon… let’s talk about hormones!    Life doesn’t need to be over at 35… it’s just beginning! There may just be a few adjustments you need to make to your life. Hormones are part of who we are but they shouldn’t get in the way of you and your Salon’s success!    Hormones aren’t a topic that should be avoided because the changes to hormones are something we all experience (men and women!). It’s time we start welcoming conversations about our health and hormones so we can become better Salon Owners.    I wanted to share with you the key to navigating changes in your hormones to help you feel sharp and energised.    In today’s episode, I’m cha

You recruit average, you get average! That makes sense, right? But as an industry, we still post the same ‘We’re Hiring’ ad and hope that our next rockstar stylist or therapist is going to see it and walk through the door! But, we’re always surprised when nobody ever responds and we immediately jump to the idea of ‘we’re in a hiring crisis!’. But what if I told you that this isn’t entirely true… Salon Owners are growing their teams, some are even getting 50+ applicants per job ad! You just need to ELEVATE the way you recruit. Times have changed and saying ‘We’re Hiring’ isn’t enough anymore to recruit Gen Z and beyond…  You need to be shouting from the rooftops that you’re looking for your next rockstar! Because if you don't, who will? In today’s episode on the Salon Owners Collective Podcast, I’m sharing with you a LIVE Event I hosted in my Profitable & Successful Salon Owners Facebook group… here is, How to Beat the Hiring Crisis.   Here is why you should listen to the full episode: Learn

You are too fat to be seen here…. As an industry (and the world), we’ve made efforts to be more inclusive. Learning how to work with different hair textures and skin tones, understanding and respecting other cultures… and although we still have a way to go,  there’s one area of inclusion that we’ve left behind… weight.  How would you feel if one of your therapists, said this to a client? What sort of culture do you have in your Salon where your team thinks it's okay to say that to someone? Their comments might not be that obvious, by prejudiced comments around weight get made every single day, in just about every Salon.  Inclusion and diversity workshops and training sessions aren’t really the norm. But it’s time we start having those conversations with our team so that every client feels welcomed.  I wanted to share with you the importance of inclusion and diversity in your Salon and how you can have those important conversations with your team.  In today’s episode, I’m chatting to Sky McLaughlin from La

I want to give up…   How many times have you felt this as a Salon Owner? It’s actually more common than you think… but most of the time it’s got nothing to do with the Salon but our personal lives!   When you run a Salon, it feels like it takes over your life… 24/7. But sometimes, stress, without even realising can come from your personal life when you don’t have a healthy work/life balance.    I remember when one of my Owners in our Salon Mastery Program said this to me, and although she had made huge improvements in her Salon, that wasn’t reflected in her personal life. She was so overwhelmed and exhausted.   I wanted to share with you some tools to help gain clarity in your life… and relieve stress!   In today’s episode, I’m chatting to Mridu Parikh, a Productivity Coach behind Life Is Organise on how to go From Chaos to Clarity: Stress Relief for Salon CEOs.   Here is why you should listen to the full episode: Learn game-changings Canva features Understand wh

I need a new Manager! Where do I find one? Should I promote internally or post an ad… what do I do?!    Hiring a new manager can feel stressful… you have a couple of rockstars in your team who want to be a Manager but aren’t ready or the right fit, so you have to create and post a job ad which can feel like a whole daunting task in itself. And you still haven’t even decided what exactly your new Manager would do…  Well, good news… you’ve realised that your Salon is growing and NEEDS a Manager which is a WIN.  But although you have recognised you need a Manager, a lot of Salon Owners aren’t clear on what a Manager would even do… let alone what attributes make a good manager.   But… it doesn’t need to be a super stressful and daunting process. In today’s episode, I chat with our Motivating Managers Program Coach, Greta Veint about what attributes make a good Manager and how YOU can get ready for a Manager in ‘Where Do I Find a Manager?’.    Here is why you should listen to the full episo

Stop posting photos to your Instagram! I don’t mean it literally but how many other Salon Owners do you think are posting pictures of blonde balyage and lash lifts? Now, do you think clients can tell the difference between if it’s Susan or Jemima’s client in the photo?  Trust me, as beautiful as all of your posts are… potential clients need a little help recognising your work. This is where Canva comes in! I know you’ve probably used Canva before, but do you think you’re using it effectively? I mean to the point where you’re creating Scroll-Stopping content that actually converts followers into ‘bums-in-seats’ clients!  I want to share with you a few features as well as some Canva tips and tricks that will transform your Social Media!  In today’s episode, I’m chatting to talented Brenda Cadman, a Canva Verified Expert about everything you need to know about The Canva Effect: How to Create Scroll-Stopping Social Media Posts  Here is why you should listen to the full episode: Know the secret to scroll-s

Creating the $100k Career Roadmap was one of the best things I ever did as a Salon Owner…  When you give your team a path to success, they are motivated to WIN! You’ll be ahead of the dreaded “Can I get a pay rise?” conversations because both you and your team have transparency to know what needs to happen before the conversation can even begin!  When you give your team a roadmap for success, not only can they see the steps they need to take to get a pay rise but they are also more likely to stay in your Salon. Too many ROCKSTAR stylists and therapists leave after 2 years… because they ran out of future in your Salon! One of my stylists stayed with me for 20 years because she had a roadmap to follow…  Today I am sharing How to Beat the 2 Year Team Exit from my recent LIVE Workshop in the Profitable and Successful Salon Owners Facebook Group Here is why you should listen to the full episode: Learn to do’s and don’ts of paying your team Understand what the $100k Career Roadmap is Know the 3 ways to

Put down the hairbrush, step away from the facemask…  Would you believe me if I said you can grow your team WITHOUT ever serving clients… maybe even to a team of 30?! Your team culture is the key to growing your Salon but how passionate YOU are may cause your Salon to completely fall apart.  Your team pick up on your energy, if you’re not passionate, or falling out of love with your Salon… your team won’t be motivated or interested in working for you… You want your team to feel ALIVE, so you need to create a ‘Live Your Free’ Culture where your team WANT to stick around… and tell all their friends to come work for you too!  Today’s episode I’m chatting to the amazing Natalie Wood from Clique Salon in Hourston about How She Grew to a Team of 30… without ever picking up a hairbrush.    Here is why you should listen to the full episode: Learn what it means to have a ‘Live Your Free Culture’ Understand the importance of being passionate about your work Know the secret to recruiting and retaining

Sharing stories with your team could save your Salon thousands of dollars… in fact, it’s saving some companies billions! You feel like you’re telling your team the same thing over and over again. They don’t listen, they do it wrong and you just don’t trust them. Learning to trust your team can feel like an uphill battle… but it doesn’t have to be.  Leading through storytelling!  Storytelling is one of the most powerful tools we have for teaching and leading a team… and the best part… it’s free! Trust me, sharing stories will not only help you teach your team but also help in leading them. Today’s episode I’m back with Salon CEO Coach, Joel Bouzaid where we chat about Leading Through Storytelling: Showing Up and Inspiring Your Team.    Here is why you should listen to the full episode: Learn what your job is as Salon CEO Understand the power of storytelling Know the 3 stories that will help you succeed as a leader Salon Mastery Achieve Salon Growth without being overwhelmed or overworking -

Peach fuzz, sparkle foils, and packages are a Salon Owners new best friend… sort of!  Every 6 months, retail stores follow the trends of fashion to increase sales and revenue, but for some reason, we don’t do the same in Hair and Beauty. Instead, we push the same services and promotions all year…  Let’s change that! Following the trends of fashion, whether it be a trending colour, new hairstyle, nail shape, or anything… can increase your revenue - and it doesn’t need to be hard.  Today’s episode I’m chatting to Kristina Russell from Colour Kristina to talk all about How Fashion Trends Can Increase Your Salon Revenue!   Here is why you should listen to the full episode: Learn where to find the latest trends Understand how to fit trends into your Salon Know how to market your latest trend-setting service   Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools & support you

It’s time to call the police… When a Rockstar turns into a Bad Apple, you don’t know what to do. They used to be fully booked and smashing sales but now they’re making all of these mistakes and rolling their eyes… is it time to say goodbye?  Not yet. You can bring your Bad Apples back to being Rockstars… you just need to know what steps to take and when it’s best to just walk away.    Today’s episode is a sneak peek into my recent LIVE workshop on the Profitable and Successful Salon Owners Facebook group!  I’m sharing with you 3 Reasons Why Your Rockstar Turned into a Bad Apple, what to do about it, when to call the police, and if you should just say goodbye.    Here is why you should listen to the full episode: Learn WHY Rockstars become Bad Apples Understand what steps to take to bring them back to Rockstar status Know when it’s time to say goodbye Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that pr

Why are you only posting pictures of pretty hair colours or nice nails?   Gone are the days when social media was the window to your Salon. Now, social media is in the building! We use social media for everything, from attracting new clients to attracting new team members but sometimes… it doesn’t work.    But, no matter where you are in the world, social media can be a game changer for your Salon - you just need to know what to say!   Today’s episode of the Salon Owners Collective Podcast is Why Your Social Media Strategy Isn’t Working… where Larissa is joined by Vivienne Johns from The Hairdressers Social Club to share her top tips for nailing your social media.   Here are three reasons why you should listen to the full episode: Learn the biggest mistake your making with social media Understand what your followers WANT to see online Gain industry insight into how to attract clients AND team members   Salon Mastery Achieve Salon Growth without being overwhelmed or o

I think I might explode… This is a common feeling among Salon Owners when a team member keeps crossing a line - they’ve dropped the ball, keep making mistakes, and no longer have a positive influence on the team. But, you don’t need to explode, you just need to build trust with your team so that they feel comfortable communicating with you…  Today’s episode is Does Your Team Actually Trust You? with Joel Bouzaid.   Here are three reasons why you should listen to the full episode: Learn the difference between intent and impact Understand how to have a conversation with an underperforming team member Know when critical conversations need to be had Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you towa

Gen Z doesn’t know how to communicate! Understanding Gen Z in the workplace is one of the things we, as Salon Owners, NEED to know in 2024. When we are aware of emerging challenges and trends, we have the opportunity to learn and take advantage of the changes happening in our industry! Adapt and adopt the change to get ahead or risk being left behind…    Today’s episode is Connection, Communication & Confidence - What You Need to Know About 2024 with Janine Simons and Mana Dave.   Here are three reasons why you should listen to the full episode: Learn the ‘must-knows’ for 2024 Understand what it takes to be a successful Salon Owner in 2024 Gain industry insight that will set you up for a year of success   Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. Together, we’ll build a 9-part business st