Salon Owners Collective

You finally hire a manager, hoping they’ll take daily tasks off your plate… but before long, you’re still the one solving problems, running team meetings, and making all the decisions. Sound familiar? You’re not alone — and here’s the truth: most salon owners accidentally sabotage their managers by holding on too tight, micromanaging, and never truly letting go. In this episode, we uncover why so many salon owners fall into this trap — and how to stop. You’ll learn: The #1 reason you keep getting pulled back into daily operations How to define clear roles and responsibilities between you and your manager The key to delegating with confidence, without “dump and run” Why letting go isn’t just scary — it’s essential for scaling How to shift from problem-solver to powerful Salon CEO We’ll also show you why stepping into CEO leadership isn’t just about you — it’s about empowering your team to step up with you, and building a business that can grow beyond you. If you’re tired of doing your manager’s

Running a salon should be rewarding—but if you’re stuck in team drama, constant conflict, and losing great staff, it can feel like a never-ending battle.Are you spending more time managing personalities than actually growing your business?Do you feel like no matter how much you communicate, your team still doesn’t ‘get it’?Are you constantly stuck in the middle of salon gossip, complaints, or misunderstandings?If any of this sounds familiar, you’re not alone. Many salon owners believe their team is the problem—but the real issue is how you’re leading them.In this episode, leadership expert Joel Bouzaid breaks down the silent killer that’s keeping your business stuck: poor communication. He’ll reveal how top salon CEOs transform staff conflict into trust, efficiency, and loyalty—without micromanaging or burning out.What You’ll Learn in This Episode:1. The hidden communication mistakes that create drama & high staff turnover2. How to stop reacting to problems and start leading with confidence3. The secret t

Let’s be honest—salon burnout is real, and it’s something no one talks about enough. If you’ve ever thought, I just want to sell my salon and walk away, you’re not alone. But here’s the truth: burnout doesn’t happen just because you’re working hard. It happens when you’re working hard without direction—stuck in a cycle of firefighting, decision fatigue, and never-ending to-do lists. But what if you could change that? What if your salon ran smoothly without relying on you 24/7? In this episode, I’m sharing how to stop the burnout spiral and start leading with clarity, ease, and confidence. You’ll learn:     ✔️ The 3 biggest burnout traps salon owners fall into—and how to escape them     ✔️ The 80/20 rule for salon success (and why the most profitable salons are actually boring)     ✔️ How to ditch reactive mode and step into leadership with a clear game plan     ✔️ The power of systemizing and delegating so you can stop doing everything yourself     ✔️ Why carving out 20% of your time for creativity and inn

Losing a team member is tough. But losing 80% of your team at once? That’s every salon owner's worst nightmare. It’s overwhelming. It throws your business into chaos. And honestly? It makes you question if you even want to keep going.That’s exactly what happened to Bronwyn. She went from leading a thriving team to running her salon with just one other person. But instead of giving up, she rebuilt from the ground up—this time, with the systems, mindset, and leadership skills needed to create a strong, resilient, and high-performing team.If you’ve ever struggled with staff retention, team culture, or hiring the right people, this episode is for you.In this episode, we dive into: ✔️ The 3 essential pillars of building a salon team that thrives ✔️ Why losing team members isn’t always a bad thing—and how to use it as a reset ✔️ The leadership mindset shift that will transform the way you run your salon      ✔️ How to create a salon culture that attracts, develops, and keeps top talentYou don’t have to stay stuck

If you’ve ever felt frustrated that your team just doesn’t “get it,” you’re not alone. You give instructions, you explain things once, and yet—mistakes happen, tasks are forgotten, and you find yourself constantly fixing things that should’ve been done right the first time. It’s exhausting. It slows down your business. And honestly? It makes you feel like you’re carrying the whole damn thing on your own shoulders. The truth is, assumptions are killing your leadership. You assume your team knows what to do, that they remember what you taught them months ago, and that common sense is, well, common. But it’s not. And that’s where the breakdown happens. In this episode, I’m sharing a leadership lesson I learned the hard way—while painting my kitchen. Because just like in your salon, a little bit of extra communication and planning up front can save you a whole lot of frustration later on. You don’t have to keep repeating yourself, micromanaging, or feeling like the only one who can do things right. Tune in and

Ever feel like your brain is running at 100 miles per hour, bouncing between a thousand ideas, struggling to stay focused, and constantly battling distractions? You’re not alone. Jo Thomas, salon owner and Salon Mastery Success Coach, recently discovered she has ADHD—and it changed everything. From feeling overwhelmed and scattered to learning how to harness ADHD as her superpower, Jo shares the highs, the struggles, and the powerful lessons she’s learned along the way. Here’s why you need to listen to this episode: Discover the hidden signs of ADHD that many salon owners might unknowingly have. Learn how ADHD impacts leadership, decision-making, and team management. Find out how Jo turned what she once saw as a weakness into one of her biggest strengths. If you’ve ever struggled with focus, consistency, or structure in your salon business, this episode is a must-listen. Jo’s story might just be the perspective shift you need to take control, work with your brain (not against it), and turn your challe

You need to get on the train, jump on the fast track, and start making some Queen moves in your business! If you keep doing the same shit you did in 2024, you’ll be left behind in 2025. The gap between salons that are just surviving and those that are THRIVING is about to get a whole lot bigger. Right now, you’re stuck, spinning your wheels, buried in the day-to-day chaos of running a salon. You’re overworked, underpaid, and wondering why your team isn’t stepping up. You’re exhausted from putting out fires, and let’s be real—your business is running you, not the other way around. Something has to change… There are 11 Queen moves that the most successful salon owners are making this year. If you want to build momentum, create a high-performing team, and finally take control of your business, you need to know what they are. Salon Mastery Boardroom Coach, Joel, and I are breaking it all down! Here is 11 Queen Moves You Need to Make in 2025 Here is why you should listen to the full episode: Discover what

You are in a unique position. As a stylist or therapist, you build deep, trusted relationships with your clients. You see them at their most vulnerable, hear their personal stories, and sometimes, notice things that others don’t. But what if you suspect something is wrong? What if a client—or even a team member—is silently struggling with something far more serious than just a bad day? Domestic abuse is more common than you think, and during this episode, we’re diving into the crucial role salon owners and professionals can play in being a safe space for those who need it most. Our guest, Liz McKeon, shares how she became the UK and Irish ambassador for Shearhaven—a program designed to train salon professionals on recognizing the signs of domestic abuse. More importantly, she reveals why this matters now more than ever. This conversation isn’t easy, but it’s necessary. If you want to be more than just a salon owner and truly make a difference in people’s lives, this episode is a must-listen. This is How S

$1 Million Salons aren’t always profitable…  Seems crazy, right? But when you don’t know your numbers (or aren’t doing them correctly), whilst you may be making $1 Million in revenue… you might actually be running your business into the red!  There are 3 reasons why your Salon isn’t profitable at $1 Million… I’m breaking down the steps you need to take to turn your Salon around and help you break through your Salon’s growth ceiling so you can start prioritising profit! Your business can be successful and grow in 2025 IF you learn how to become profitable. This is: 3 Reasons Why You’re Not Profitable at $1 Million Here is why you should listen to the full episode: Learn why profit is a choice Understand why you’re not profitable Know how turn your Salon around  Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. Togethe

“Everything will work out!” Have you ever thought about starting your own product line? Something that you have created from scratch that is perfect for you and your clients… Sounds like a good idea, right? But it feels a little daunting too!  Which is why I’m sure excited to be chatting with Ashleigh, founder of The Facialist. Ashleigh is a successful Salon Owner who decided to transform her Salon during the pandemic…  Ashleigh created her own product line that seamlessly integrated with The Facialist. We’re breaking down Ashleigh’s journey, the challenges of product development, inventory management and how to maintain a strong vision! This is Should You Create Your Own Product Line?  Here is why you should listen to the full episode: Learn the steps to creating your product line Understand the challenges of product developement Know Ashleigh’s top tip to maintaining a strong vision Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a

I can’t go on holiday… what if someone is sick? Or a client complains? And what will my team do if a pipe bursts?!  The thought of leaving your team can be super stressful and that’s before you’ve even booked any flights! But sometimes, a holiday away from your team is actually the best thing you can do for your business…  You come back feeling refreshed, with new fresh ideas on how you’re going to elevate your Salon (I mean… it’s hard to completely shut off and not think about your business!). And your team has a new sense of confidence that they can keep everything running smoothly without you.  But it takes some time to get to a place where you trust your team enough to leave them for a week (or maybe 6!) and that they feel prepared and ready to know what to do to manage daily operations.   Salon Mastery Boardroom Coach, Joel and I are sharing the 5 steps to prepare your team for your holiday!  Here is Salon Owners Need Holidays Too! Here is why you should listen to the full episode: Learn the MEDAL

What actually happened in 2024? We started to see changes in consumer behaviour… rebookings, deposits, buying retail and then also changes with our team and technology. But what do these changes actually mean for your Salon and for our industry?  And how do these changes affect how you do business in 2025? On this episode of the Salon Owners Collective Podcast, Shortcuts co-Founder, Jo and I are breaking down the key figures from the Shortcuts Industry report… Some of the results may surprise you!  Here is Is the Hair and Beauty Industry Going Downhill?     Here is why you should listen to the full episode: Learn what happened in 2024 Understand what these industry stats mean Know how to get a head in 2025 Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. Together, we’ll build a 9-part business strategy for your

It’s time to get on the Fast-Track… 2025 is bringing a big change to our industry! If you don’t get on board and adopt new technology, have a clear vision and act with precision then you will be left behind. The gap between Salon’s that are struggling and Salon’s that are thriving on the Fast-Track will get bigger. It’s up to you to decide if you want your Salon to thrive or not! I know what you’re thinking, “Larissa, life is already fast enough… I don’t think I can go faster!”. But faster does not mean more stress… it’s actually the opposite… I’m sharing the 3 steps you need to take for your Salon to grow and thrive in 2025 on the Fast-Track.  This is: 2025 Will Make or Break Your Salon… Here is why you should listen to the full episode: Learn what the Fast-Track is Understand why the Fast-Track is less stressful than you think Know how to thrive in 2025 Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides

I know how you feel, you’ve been grinding non-stop all year… even more so in December!  But now, you’re exhausted and there’s still 285762 things left for you to do before the New Year! You need to deep clean the Salon, order stock, think of a killer offer to get clients booked into January, plan your goals for 2025 AND then you still need to wear all the hats at home of a mother, wife, sister and friend!  But if you try to cram everything into the next two weeks, you’ll be starting the New Year off on the wrong foot…  You need to learn the transformative power of a short break! In today’s episode of the Salon Owners Collective Podcast, Salon Mastery Boardroom coach, Joel, is sharing how you can avoid burnout by stepping back and disconnecting so you can kick off the New Year with a BANG! Here is Why You Need to Take Time Off Right Now! Here is why you should listen to the full episode: Learn why you feel stuck in your Salon Understand the difference between a $1Million Salon and a $500K Salon Know

What do you want your Salon to look like when you’re ready to sell?  Selling your Salon is an emotional back and forth process… should I sell? Should I stay? How much is my Salon worth? What would I even do next? Omg this is all too hard and stressful,l I’m just going to keep doing what I’m doing! It’s a process that many Salon Owners start many times! I seriously thought about selling my Salon 5 times before I actually did. But, each time, I wasn’t really ready and it wasn’t actually the right time for me to sell… until it was! I am very excited to be sharing with you this chat that I had with a very good friend of mine, Janine, who a couple of months ago sold her Salon!  Janine is here on the Salon Owners Collective Podcast telling you everything she learnt about the process, the emotional challenges, practical steps and what she is doing now… This is When is The Perfect Time to Sell My Salon? Here is why you should listen to the full episode: Learn when is the right time to sell Understand how to g

Anyone else working 40+ hours a week in December so by the time Christmas Day comes around… you have to sneak off for a cheeky nap?  But, imagine if you didn’t have to do that! It’s Christmas Day and you’re feeling alive (rather than totally exhausted) and you can actually enjoy spending time with your friends and family without your eyes getting heavy at 1pm!  Even better… you can actually use the time between Christmas and New Year to plan your Salons growth for 2025! Because when you exhaust yourself in December, by the time you open your doors in January… you haven’t even thought about your goals for the New Year. Which is where The 4-2-4 Business Blueprint™ comes in handy! When you set yourself up for 4 weeks of success in December, you can take 2 weeks of to relax and plan the next year so you kick off the first 4 weeks of 2025 with a BANG!  Salon Mastery Boardroom Coach, Joel and I are sharing the 3 Ways to Successfully Navigate the Christmas Cray-Cray Here is why you should listen to the full episod

“I’m addicted to the chaos of being a stylist” Have you ever felt like that before? Where you thrive off the chaos in a Salon… especially around Christmas! You know, the back to back clients, squeezy appointments, the excitement when you smash your targets and just the overall buzz that happens in December. For many stylists, this addiction to chaos extends far beyond just December…  Which, in time, can be EXHAUSTING and lead to burnout. When you’re living in a state of chaos, you mentally and physically feel totally drained.  But when you have the tools to manage stress (and avoid the chaos) and set boundaries with your team, clients and family… especially around Christmas, exhaustion and burnout become a distant memory!  If you want to thrive this Christmas and actually have the energy to spend time with your family, you need to implement these tactics… Which is why I am super excited to be sharing this chat I had with Hayley, The Resilient Hairdresser. Hayley knows all about struggling with and then o

“Frick… I’m exhausted” When you first open your Salon, you’re excited! Excited to be your own boss, have your own space, your own team… and make your own money! But the excitement wears off and 3 years down the track you feel completely exhausted. You begin to feel like a glorified stylist that also has the stress paying people.  I felt like this too. And it was hard because you feel emotionally drained, you’re working 60 hours a week and you're not growing! But the difference between a $1 Million Salon and a $500K Salon is…. they have skill…  The skills to know when to Step Up, Out and Off the Floor! In today’s episode of the Salon Owners Collective Podcast, Salon Mastery Boardroom coach, Joel, is sharing how you can become unstuck in your Salon…  Here is Stepping Up, Stepping Out and Stepping Off the Floor Here is why you should listen to the full episode: Learn why you feel stuck in your Salon Understand the difference between a $1Million Salon and a $500K Salon Know how to level up  Salon

December is often your busiest month… every single client you have ever served comes to your Salon right before Christmas! Which is great, but it means January and February are very quiet! And it can be quite stressful. You’re on a high, just had your best December and then you kick off the New Year very gappy and struggling to get clients booked in. But what if there was something that you could do to boost your Salon’s cash flow by $20 - 30k in January and February? Something that is easy to implement, you could kick it off in December when you’re talking to your 5-star clients and it’s not going to feel like a massive project that you’re starting at the end of the year… I’m talking about memberships! This is something that I implemented into my Salon (I actually did it because we wanted to renovate!) and I loved it… So it was fitting that I bring Shortcuts co-founder Jo, back on the Salon Owners Collective Podcast as she was the one that actually told me about this strategy all those years ago! Here i

Only 6% of your followers will see your Instagram post! Crazy, right? We put so much time and effort into taking the perfect picture and writing the perfect caption… and then almost none of our followers get to see it! And what’s even crazier… it takes 6 months of emails or DMs before a client even books their first appointment with you.Marketing seems like a lot of work to have to wait 6 months for one new client!But what if there’s something you could do to make your social media marketing more effective? The best part, once you’ve set it up… it does all the work of ‘warming up’ followers to become clients so that you don’t have too!I’m talking about automating EVERYTHING; comments, DMs, REPLIES to DMs! Automations change the way you do your marketing. I’ve loved and used automatons for years… in fact, you may have received an automated message from me before… If you want to grow your Salon and attract new clients, automations is the way to go!I am very excited to be sharing with you this chat tha