Salon Owners Collective

Should I sell my salon… or step up and scale? It’s one of the hardest decisions a salon owner can face. Larissa Macleman is joined by Coach Joel Bouziad to discuss the widening gap in the salon industry- between those thriving: growing, hiring, and opening second locations… and those quietly closing their doors. If you’re feeling overwhelmed, stuck, or just unsure of your next move- this episode is here to help you make an empowered decision. We’ll dive into:  The #1 Killer of Momentum  The real reasons salon owners walk away  How to know when it's truly the right time to step up and go for it  What it takes to build a business that gives you freedom, not burnout  How to set up your salon to SELL- or SCALE Listen now- and get the clarity you’ve been searching for.

Feeling like you’re chasing your business instead of leading it? Larissa Macleman shares why stepping away isn’t a luxury. It’s a necessity. Discover why white space is where million-dollar moves are made, and how to finally create the clarity and strategy your salon needs to grow beyond chaos.   You'll also get an exclusive sneak peek into our invite-only retreat in Fiji: Fast Track to Your Next Million.   This episode is a MUST for any salon owner ready to stop doing and start leading.  

Feeling drained after a day of clients? It’s probably not the work- it’s the energy you’re absorbing. In this episode, Coach Joel Bouzaid breaks down how to handle complaining or negative clients without letting them hijack your day or your energy. Learn how to lead conversations, set healthy boundaries, and create a workday that feels energising- not exhausting. We cover: The subtle ways you allow clients to control your energy  Conversation redirection tactics   How to coach your team to lead client interactions  Why showing up full matters more than any technical skill  If you’re ready to stop feeling depleted and start leading the energy in your salon, this episode is for you.

Hiring apprentices is exciting- but only if they become valuable team members. So how do you spot a superstar junior early, and train them to be profitable- fast? In this episode, Larissa chats with apprentice expert Amanda Tonge. Together, they uncover what makes a high-performing apprentice, how to structure your training for success, and how to get your juniors bringing in income from day one. Tune in to discover:      • What behaviours signal a great apprentice early on      • Amanda’s favourite methods for income-generating junior services      • How to structure your team to actually support growth and training      • Why most salons fail at training apprentices- and how you can avoid it   Whether you’ve got a team full of juniors or you’re about to hire your first one- this episode is a must-listen. Make sure to go follow Amanda Tonge on instagram and let her know we sent you!✨ @amandatonge_haireducator  ✨

Is your team showing signs of burnout, disengagement, or just going through the motions?   In this episode of the Salon Owners Collective Podcast, Joel Bouzaid—Boardroom Mentor and leadership strategist inside Salon Mastery—dives deep into why team morale drops and what YOU can do to lift it.   You’ll learn how to lead from the front with confidence and inspire performance through intentional leadership strategies like:        ✅ The 3 R’s of morale: Recognition, Reminders, Reinforcement      ✅ The impact of morale on performance, retention & culture      ✅ How to stop staff from “just surviving” peak periods      ✨ Why morale is YOUR job (and the ROI it brings!)   Ready to take back control of your salon culture and lead a team that thrives?   Listen now.

If your calendar is maxed out, you're serving clients all week, and you feel chained to your business... it’s time to buy back your time.   In this episode, Larissa Macleman shares how to shift into the CEO seat, reclaim your time, and build a million-dollar business without burnout. You’ll learn: What your time is worth The strategic difference between $300K and $1M salons The real data on how time spent “on the floor” impacts your salon revenue It’s time to stop doing it all and start doing what matters.  3 Reasons to Listen: Reclaim your time as CEO Shift from low-value tasks to CEO-level leadership Get real strategies to buy back your time and scale, lead, and generate demand without working longer hours

What if you could motivate your team, spark growth, and improve performance… all in just 7 minutes?   In this episode, Coach Joel reveals a powerful leadership framework designed to transform your team meetings from a time suck into a game-changing tool for growth and engagement.   You'll discover how to drive real motivation- and why most Salon Owners are getting this totally wrong. Plus, learn why asking great questions is the key to leading a high-performing team.   If you’re ready to step fully into your role as Salon CEO and finally experience true freedom, this one’s for you. 3 Reasons To Listen: Learn the 3-part model that keeps staff focused on the future Discover the psychology behind what really motivates your team Get the framework that Million-Dollar Salons use to lead powerful, productive meetings in just 7 minutes

When Your Top Performer Becomes the Problem Ever had a top performer slowly morph into your biggest team challenge? In this episode, Larissa Macleman shares how to navigate tricky power dynamics without losing your best team member. You’ll learn: Why high performers can become disruptive How to redirect their energy without confrontation The best method to deliver feedback that sticks How to protect your salon’s culture If one team member is dominating the salon’s energy, it’s time to lead smarter- not shrink. 3 Reasons to Listen: Learn how to prevent one team member from hijacking your culture Discover the best method for effective, non-confrontational feedback Regain control and lead with clarity, even through team tension

In this episode, Larissa Macleman is joined by Joel Bouziad to explore the ONE Queen Move salon owners must make to get unstuck- whether you’re facing decline, stuck in stagnation, or overwhelmed by growth.   Discover why incremental tweaks won’t cut it anymore, and how to identify and make your next strategic move that aligns with the modern salon landscape (and where clients + teams are heading in 2025 and beyond).   You’ll learn:   Why “holding on” is holding you back The dangers of being stuck in outdated business models The transformational impact of a lean & luxury salon strategy

Do you find yourself avoiding “hard conversations” in your salon? In this episode, Salon Owners Collective founder Larissa Macleman is joined by Dee Lang for a game-changing discussion on why salon leaders often get stuck- and how to reframe conflict. Discover:   What’s really stopping you from taking action The shift that makes tough conversations feel easier How to create a positive conflict management culture in your salon If you’ve ever felt overwhelmed by leadership or struggled to step into your CEO role, this episode will leave you inspired and ready to lead with confidence and compassion.   Resources  RESOURCE: Take the Health Check! SALON MASTERY: Apply Now to Salon Mastery Coaching now! Achieve Salon Growth without being overwhelmed or overworking – it is possible! Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own

Are you tired of discounting, hustling, and posting endlessly without real results? In this episode, Larissa Macleman reveals the truth behind why salon bookings are unpredictable—and what you can do to build consistent demand, attract ideal clients, and fill your books without chaos. Discover the exact “Fill Your Books Formula” that top-performing salons use to create high-converting offers and market them strategically. You’ll walk away with a step-by-step breakdown for creating magnetic offers, increasing bookings, and ditching the marketing overwhelm. 3 Reasons to Listen: Learn the 6 key ingredients of a high-converting salon offer Stop chasing bookings and start building a reliable marketing system Discover the most common mistakes salon owners make—and how to avoid them Download your FREE copy of our exclusive Fill Your Books Formula™  here

Is your team stuck earning $50K a year and burning out? Ever wondered if your team could earn more and your salon could scale to 7-figures… all at the same time?   In this powerful solo episode, Coach Joel shares the 3-step framework to help salon owners inspire and elevate their teams into $100K earners—without increasing hours or stress.   You'll discover how to: Empower your salon manager to lead with confidence Improve performance without pushing your team too hard Build a $100K Club that makes your team want to level up If you’ve got big goals and a team that’s not quite there yet—this episode will show you the path forward. Resources  RESOURCE: Take the Health Check!   SALON MASTERY: Apply Now to Salon Mastery Coaching now!   Achieve Salon Growth without being overwhelmed or overworking – it is possible! Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. Together, we’ll build a 9-part

In this episode, Larissa Macleman dives into the real talk: balancing the demands of being a Salon CEO and raising a family. She shares 9 powerful life hacks for thriving in both roles-  without the guilt, chaos, or burnout. Get ready to master boundaries, reset your energy, and work smarter- not harder. ✨ Topics we cover: The $25/hour vs $100/hour mindset shift How to automate, delegate, and delete tasks Why good enough is good enough for growth How a simple reset ritual can save your sanity

Are you stuck in chaos while others seem to be soaring? You’re not alone. In this powerful episode, Larissa and Joel dive into what’s really going on behind the scenes of salon overwhelm—and how to rise above it using the powerful CALM method. Discover why your decisions feel riskier than ever, why your team might be wobbling, and most importantly, how to take back control and thrive in today’s unpredictable landscape. Inside this episode: What VUCA means (and why you’re living it) The mindset shift that transforms confusion into clarity How Salon CEOs build calm in the middle of the storm It’s time to take action—not anxiety. Book a FREE strategy call to get clarity and map out your 6-week plan to scale to a million-dollar salon and build a self-sufficient team. Let’s see if Salon Mastery is your next step!   Resources  RESOURCE: Take the Health Check! SALON MASTERY: Apply Now to Salon Mastery Coaching now! Achieve Salon Growth without being overwhelmed or overworking – it is possible! Salo

“I Love Hair… But I Think I’m Done” – The Hidden Truth About Stepping Away From the Chair In this episode, Larissa dives deep into the emotional and strategic journey of letting go of the chair and becoming the CEO your business needs. If you’re a salon owner stuck in the weeds, feeling stretched, or unsure how to let go without losing the love—you need to hear this. Discover: The 4 signs you’re ready to stop taking clients How to replace yourself (without the guilt) Why stepping back is the most powerful move you can make ✨ Ready to step out of the chair and into leadership? Book your FREE Salon Strategy Call now: Click here to book Resources  RESOURCE: Take the Health Check! SALON MASTERY: Apply Now to Salon Mastery Coaching now! Achieve Salon Growth without being overwhelmed or overworking – it is possible! Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. Together, we’ll build a 9-part business strategy f

You’re showing up, doing your best… but your team? Something just feels off. In this episode, Salon Owners Collective Coach Joel Bouzaid dives deep into the invisible force that shapes your salon’s success—your team culture. If your once high-performing team feels disconnected, unmotivated, or a little “meh”, this is for you.

Success Isn’t a Secret—It’s Rented Daily In this week’s episode, I sit down with award-winning stylist and salon CEO Sam James, who gives us the full backstage pass to her winning moment—and the 13 years it took to get there. Sam opens up about the real behind-the-scenes of success: the failed attempts, the evolving team, the culture she built, and the leadership mindset that changed everything. If you’re a salon owner chasing next-level growth, this conversation is your reminder that success doesn’t come from luck—it comes from relentless clarity, grit, and heart.

Thinking about buying a salon or scaling your existing one? Before you dive in, I need to share the 5 most common — and costly — mistakes I see investors and salon owners make. In this episode, you’ll learn: ✔ Why oversimplifying the business could kill your growth ✔ How to build a team that stays, thrives, and grows with you ✔ The secret to engineering profit (even if you’re already at $1Million) ✔ Why going hands-off too soon is a recipe for disaster ✔ How smart salon CEOs make data-driven decisions, not guesses   Whether you’re an investor stepping into the salon industry or a stylist-turned-owner ready to lead with confidence, this episode is packed with lessons to help you scale strategically- not chaotically.   ✨ Book your free Salon Strategy Call with me to create your roadmap to $1Million and see if Salon Mastery is the right fit for you. www.salonownerscollective.com Resources  RESOURCE: Take the Health Check!  SALON MASTERY: Apply Now to Salon Mastery Program now! Achieve Sal

You finally hire a manager, hoping they’ll take daily tasks off your plate… but before long, you’re still the one solving problems, running team meetings, and making all the decisions. Sound familiar? You’re not alone — and here’s the truth: most salon owners accidentally sabotage their managers by holding on too tight, micromanaging, and never truly letting go. In this episode, we uncover why so many salon owners fall into this trap — and how to stop. You’ll learn: The #1 reason you keep getting pulled back into daily operations How to define clear roles and responsibilities between you and your manager The key to delegating with confidence, without “dump and run” Why letting go isn’t just scary — it’s essential for scaling How to shift from problem-solver to powerful Salon CEO We’ll also show you why stepping into CEO leadership isn’t just about you — it’s about empowering your team to step up with you, and building a business that can grow beyond you. If you’re tired of doing your manager’s

Running a salon should be rewarding—but if you’re stuck in team drama, constant conflict, and losing great staff, it can feel like a never-ending battle.Are you spending more time managing personalities than actually growing your business?Do you feel like no matter how much you communicate, your team still doesn’t ‘get it’?Are you constantly stuck in the middle of salon gossip, complaints, or misunderstandings?If any of this sounds familiar, you’re not alone. Many salon owners believe their team is the problem—but the real issue is how you’re leading them.In this episode, leadership expert Joel Bouzaid breaks down the silent killer that’s keeping your business stuck: poor communication. He’ll reveal how top salon CEOs transform staff conflict into trust, efficiency, and loyalty—without micromanaging or burning out.What You’ll Learn in This Episode:1. The hidden communication mistakes that create drama & high staff turnover2. How to stop reacting to problems and start leading with confidence3. The secret t