Boost Hospitality Marketing Podcast

In this episode of the Boostly Podcast, I’m joined by voices from across the industry to break down what’s coming next and what hosts and property managers need to prepare for now.Drawing on insights from operators, tech leaders, consultants, and founders, we cover the biggest shifts already happening beneath the surface, including:• AI moving from hype to table stakes• Direct bookings becoming a survival strategy, not a nice-to-have• Automation reshaping guest communication, marketing, and operations• Rising guest expectations and the return of high-touch experiences• Consolidation across software and management companies• Regulation, tourist taxes, and what they could mean for supply• Longer stays, digital nomads, and stronger shoulder seasons• Why revenue management and marketing are finally mergingI also share my own prediction for 2026 and why I believe this is the year the industry fully crosses into a new operating model.If you’re a host or property manager who wants to stay profitable, future-proof yo

Hiring is the single biggest decision that either scales your STR business or silently destroys it. Most hosts wait too long, hire too cheap, or onboard the wrong way. In today’s episode I sit down with Matt Metros of CS Outsource, who works with more than 500 property management companies worldwide, to break down exactly how to hire properly, avoid the common traps, and build a team that actually frees you up.You’ll learn:• When to hire your first assistant• Why cheap VAs cost you more• The real onboarding process hosts never do• The traits of great operators• How to stop micromanaging and actually lead• Why your SOPs are simpler than you think• What agencies like CS Outsource really offer behind the scenesIf you’re managing 5 to 10 properties and feeling stretched, this video is the one that will save you months of headaches.Work with the team I trust for all my hiring:https://boostly.co.uk/hiring

Welcome back to the Episode 801 of Boostly Podcast!