Technology In Human Services

Welcome to episode 45 of the Technology in Human Services podcast. In this episode I chat with Tracey Mollins from AlphaPlus, an organization that provides digital support and solutions from peers in Ontario's literacy community.

Welcome to episode 44 of the Technology in Human Services podcast. In this episode I chat with Lucia Harrison, CEO of the Kitchener-Waterloo Multicultural Centre about her experiences transitioning to hybrid services and a hybrid workplace that includes a 4-day work week. The effort, and it took a great effort, resulted in a 95% satisfaction rate from staff, particularly when it came to improved work-life balance. All organizations are going through this change, trying to figure it out, trying to find the right mix. Lucia has many lessons to share. Lessons you can implement in your organization.

Welcome to Episode 43 of the technology and human services podcast. In this episode, I'm speaking with Sampada Kukade from Skills for Change, a Toronto based settlement and employment organization that is no stranger to technology innovation. Even organizations who are large and growing such as Skills for Change still need support in their digital transformation. Learn about their participation in the Charity Growth Academy.

Welcome to episode 42 of the Technology in Human Services podcast. In this episode, I chat with Lisa DeGara, Manager, Small Centres at Action for Healthy Communities in Alberta. The work she and her colleagues are doing in rural communities and how our sector's shift to hybrid services is important for us to discuss and ensure is taken into account in digital inclusion work in our sector.

Welcome to episode 41 of the Technology in Human Services podcast. In this episode, I speak about Knowledge Mobilization with David Phipps, Assistant Vice President of Research Strategy & Impact at York University and director of Research Impact Canada (RIC).

Welcome to episode 40 of the Technology in Human Services podcast. In this episode, I speak with Agnes Thomas, Executive Director of Catholic Crosscultural Services. Agnes has led Catholic Crosscultural through a digital transformation that started before, but certainly accelerated during the pandemic. 

Welcome to episode 39 of the Technology in Human Services podcast. In this episode I speak with Ross McCulloch, Director of the Third Sector Lab in the UK, about Open Working.

Welcome to Episode 38 of the Technology in Human Services podcast. In this episode I speak with Bo Ning about his role as a Digital Navigator at Immigrant Services Association of Nova Scotia, or ISANS.

Welcome to episode 37 of the Technology in Human Services podcast. In this episode I speak with Charles Buchanan. We discussed what technology poverty is and then took a deep dive into cybersecurity and the pressing need for nonprofits to get Enterprise Risk Management right.

Welcome to episode 36 of the Technology in Human Services podcast. In this episode I speak with Alexander Lapa. You've heard about CRMs (Customer or Constituent Management Systems). You may have one at your organization. But few of us use them to their full potential. If you're interested but unsure about the place a CRM can fit into your work, I think you'll find this a useful and practical conversation.