Doctor Diamond Club

Send a textClick here: Learn More & Register for NPG Iconic ... The Greatest Leadership & Culture  Event Ever Created for Orthodontists  Click here: Schedule an Online Consultation with our Podcast Host and Founder & CEO, of New Patient Group, Brian WrightListen to Brian Wright on Dr. Glenn Krieger's OrthoPreneur Podcast https://podcasts.apple.com/us/podcast/the-orthopreneurs-podcast-with-dr-glenn-krieger/id1446375553?i=1000751184177Thank you to our Sponsorshttps://newpatientgroup.comhttps://wrightchat.comQuotas get checked off. Legacies get talked about for years. We’re pulling back the curtain on why “good” numbers can coexist with low morale, vanishing initiative, and creeping turnover—and how to flip that dynamic by leading people, not spreadsheets.We start with a simple tale that’s all too common: a top performer saves hundreds of hours with an automated workflow and gets dinged for being five minutes late. That’s transactional leadership in a nutshell—an exchange of time for money and c

Send a textClick here: Learn More & Register for NPG Iconic ... The Greatest Leadership & Culture  Event Ever Created for Orthodontists  Click here: Schedule an Online Consultation with our Podcast Host and Founder & CEO, of New Patient Group, Brian WrightThank you to our Sponsorshttps://newpatientgroup.comhttps://wrightchat.comIf your bonus plan pays for signatures today but ignores wins tomorrow, you’re training your team to abandon your best prospects. We pull back the curtain on a costly flaw hiding in many practices: same-day-only incentives that deflate morale, raise churn, and starve the pipeline. The fix isn’t more pressure at the money moment; it’s smarter, teamwide incentives that reward consistent follow-up and real conversion over time.We start with the anxiety every owner knows: that hollow feeling when the pending list runs dry. Then we reframe the pending list as a core business asset—inventory you can shape with thoughtful systems. You’ll hear a real-world case from a practice wher

Send us a textClick here: Learn More & Register for NPG Iconic ... The Greatest Leadership & Culture  Event Ever Created https://newpatientgroup.com/npg-iconic/Click here: Schedule an Online Consultation with our Founder & CEO, Brian WrightThank you to our Sponsorshttps://newpatientgroup.comhttps://wrightchat.comEver feel like your team showed up to a gunfight with a butter knife? We unpack why so many workplaces are battling apathy, low compliance, and revolving-door hiring—then trace the cause back to something most leaders overlook: the psychology of parenting styles that shape how people give and receive leadership.We break down the four core styles—authoritarian (brick wall), permissive (marshmallow), uninvolved (ghost), and authoritative (backbone)—and show how each plays out at work. You’ll hear clear examples of why “because I said so” collapses under modern expectations, how “be nice” cultures quietly drive away your best performers, and why absentee leadership starves teams of direction

Send us a textClick here to learn more and register you and your team for for NPG Iconic! Click here to follow The Brian Wright Show PodcastClick here to subscribe and watch on The Brian Wright Show YouTube Station Click here to meet with our Founder/CEO, Brian Wright Thank you to our SponsorsNew Patient GroupWrightChat

Send us a textClick here to learn more and register you and your team for for NPG Iconic! Click here to follow The Brian Wright Show PodcastClick here to subscribe and watch on The Brian Wright Show YouTube Station Click here to meet with our Founder/CEO, Brian Wright Thank you to our SponsorsNew Patient GroupWrightChat

Send us a textClick here to schedule free consultation with New Patient Group and/or WrightChat Click here to subscribe and watch on The Brian Wright Show YouTube Station Click here to subscribe to The Brian Wright Show Podcast Thank you to our SponsorsNew Patient GroupWrightChatMany leaders chase growth by turning up the marketing spend, tightening forecasts, and demanding tighter KPIs, only to wonder why sales flatten or margins erode. The overlooked truth is simple: people don’t buy numbers, they buy belief. When a team loses conviction in the product, no ad, script, or dashboard can save results. This episode centers on a real moment inside an orthodontic practice where a treatment coordinator quietly admitted she didn’t see what they offered as “needed.” That single belief undermined their ability to charge premium fees, deliver a standout experience, and convert with confidence. The point scales beyond orthodontics to any business: passion fuels pricing power, referrals, and resilient growth.A single qu

Send us a textClick here to schedule free consultation with New Patient Group and/or WrightChat Click here to subscribe and watch on The Brian Wright Show YouTube Station Click here to subscribe to The Brian Wright Show Podcast Thank you to our SponsorsNew Patient GroupWrightChatImagine pouring money into ads, watching clicks climb, and then hearing nothing back. In this episode Brian Wright becomes your guide through an invisible drain that’s quietly siphoning revenue from businesses of every kind—the modern website. Using startling consumer data, he tells the story of how a customer’s journey can die in 50 milliseconds, how slow loading elements repel nearly half of visitors, and how missing phone numbers and poor mobile design send prospects straight to a competitor.Through sharp, real-world examples and hard-hitting statistics, Brian paints a picture of the digital battlefield: attention spans are shrinking, expectations shot up during COVID, and video is now a secret weapon—landing pages with video conve

Send us a textClick here to access our Trust vs. Performance, Navy Seals Leadership CourseClick here to schedule free consultation with New Patient Group and/or WrightChat Click here to subscribe and watch on The Brian Wright Show YouTube Station Click here to subscribe to The Brian Wright Show Podcast Thank you to our SponsorsNew Patient GroupWrightChatClick here to Book Brian Wright to Speak at your Next Event   Navy Seals Leadership Course: https://npguniversity.samcart.com/products/navyseals/ 

Send us a textClick here to schedule free consultation with New Patient Group and/or WrightChat Click here to subscribe and watch on The Brian Wright Show YouTube Station Click here to subscribe to The Brian Wright Show Podcast Thank you to our SponsorsNew Patient GroupWrightChatClick here to Book Brian Wright to Speak at your Next Event About your Host"Brian Wright is a combination of Marcus Lemonis from the Profit and the entire Shark Tank Team." Dr. Staci FrankowitzWelcome to The Brian Wright Show. A podcast dedicated to entrepreneurs, their team members and their families but for anyone wanting to transform their life, career and/or business in the new economy. After eight seasons as the host of The New Patient Group Podcast, the show has been rebranded to The Brian Wright Show. The Brian Wright Show Audio Experience is hosted by globally renown motivational speaker, business consultant and life coach, Brian Wright. He is a trusted consultant and speaker for some of the biggest name entrepreneur

Send us a textClick here to schedule free consultation with New Patient Group and/or WrightChat Click here to subscribe and watch on The Brian Wright Show YouTube Station Click here to subscribe to The Brian Wright Show Podcast Thank you to our SponsorsNew Patient GroupWrightChatClick here to Book Brian Wright to Speak at your Next Event About your Host "Brian Wright is a combination of Marcus Lemonis from the Profit and the entire Shark Tank Team." Dr. Staci FrankowitzWelcome to The Brian Wright Show. A podcast dedicated to entrepreneurs, their team members and their families but for anyone wanting to transform their life, career and/or business in the new economy. After eight seasons as the host of The New Patient Group Podcast, the show has been rebranded to The Brian Wright Show. The Brian Wright Show Audio Experience is hosted by globally renown motivational speaker, business consultant and life coach, Brian Wright. He is a trusted consultant and speaker for some of the biggest name entrepreneu

Send us a textClick here to schedule free consultation with New Patient Group and/or WrightChat Click here to subscribe and watch on The Brian Wright Show YouTube Station Click here to subscribe to The Brian Wright Show Podcast Click here to register you and your team for NPG Iconic. Click here to view and purchase The Three/Five Steps to Overcoming Price Inquiries on the PhoneClick here to listen to Why your Marketing Strategy Sucks! Lights, studio, truth. Brian Wright and returning co-host Dr. Robert Barton open this episode like a frank conversation between business partners who refuse polite platitudes. What begins as a backyard reunion — complete with whitewater rafting and a busted plantar fascia — quickly becomes a case study in missed opportunity: Dr. Barton’s urgent call to a nearby clinic goes unanswered, and what follows is a forensic tour of why that single moment represents a universal epidemic in customer acquisition.Through anecdote and data, Brian and Robert unpack five stealthy ways practices

Send us a textClick here to register for our August New Patient Group iTero Sales Training BootcampClick here to subscribe to The Brian Wright Show Podcast Click here to subscribe The Brian Wright Show YouTube Station Click here to subscribe to the New Patient Group YouTube Station.Click here to schedule free consultation with New Patient Group and/or WrightChat Click here to register you and your team for NPG Iconic. Have you ever wondered why some businesses consistently outperform others despite similar marketing budgets and strategies? The answer often lies in what Brian Wright calls "the million-dollar leaky hole" – those critical blind spots that never show up on financial reports yet silently drain your business of potential revenue.Through an eye-opening story about a dental practice wanting to sell more clear aligners while putting their own team members in traditional braces, Brian reveals a fundamental truth that applies across all industries: your team cannot effectively sell what they h

Send us a textClick here to schedule free consultation with New Patient Group and/or WrightChat Click here to watch on YouTubeClick here to subscribe The Brian Wright Show YouTube Station Click here to subscribe to the New Patient Group YouTube Station.Click here to register for our August New Patient Group iTero Sales Training BootcampClick here to subscribe to The Brian Wright Show Podcast Click here to register you and your team for NPG Iconic. Ever feel torn between implementing ideas quickly and taking time to perfect them? You're not alone. This fundamental tension exists in every business and personal development journey.Most entrepreneurs, clinicians, and professionals fall into one of two problematic approaches. Some try implementing everything simultaneously – throwing spaghetti at the wall without focus or follow-through. Others spend years trying to perfect ideas before launching, afraid of what might go wrong.The secret to extraordinary results lies in combining these seemingly contradictory

Send us a textClick here to subscribe to The Brian Wright Show Podcast Click here to subscribe The Brian Wright Show YouTube Station Click here to subscribe to the New Patient Group YouTube Station.Click here to register you and your team for NPG Iconic. Click here to schedule free consultation with New Patient Group and/or WrightChat The gap between knowing and doing might be the single greatest predictor of success in business and life. In this thought-provoking episode, Brian Wright tackles the dangerous misconception that gathering information alone leads to progress.Have you ever found yourself researching, planning, and preparing for so long that you never actually take the first step? You're experiencing what psychologists call the "Deep Dive Effect" – the tendency to seek excessive information before taking action, often resulting in decision paralysis or missed opportunities. Brian shares the eye-opening story of meeting a young man who had spent two years preparing to launch a podcast

Send us a textClick here to register you and your team for NPG Iconic. Click here to schedule free consultation with New Patient Group and/or WrightChat Click here to subscribe to The Brian Wright Show Podcast Click here to subscribe The Brian Wright Show YouTube Station Click here to subscribe to the New Patient Group YouTube Station.What makes a truly exceptional marketing company? Contrary to popular belief, it's not about generating more calls or leads—it's about attracting the right customers for your specific business model.In this eye-opening episode, I challenge the widespread misconception that marketing success is measured by lead volume rather than lead quality. Drawing from my extensive experience working with businesses across multiple industries, I introduce the crucial Best Western/JW Marriott/Ritz-Carlton framework to help you identify your business positioning and align your marketing accordingly.The stark reality is that many businesses waste marketing dollars attracting prospects

Send us a textClick here to register for the Ultimate Leadership, Sales & Hospitality Event ... NPG Iconic! Click here to Book Brian Wright to Speak at your Event:or to your BusinessStart Growing your Business Today - Click here to Schedule a Free Consultation with New Patient Group and/or WrightChatClick here to Subscribe to The Brian Wright Show YouTube StationClick here to Subscribe to The Brian Wright Show PodcastClick here to Follow The Brian Wright Show on InstagramThe Brian Wright Show is dedicated to entrepreneurs, their employees and family members but for anyone that wants to transform their life, career and/or business. Welcome to the dawn of a new era! After eight successful seasons as the New Patient Group podcast, we're evolving into The Brian Wright Show—same trusted expertise, broader mission. This isn't just a name change; it's an expansion of our commitment to helping you thrive in today's dynamic, new economy marketplace. Today's EpisodeLeadership requires decis

Send us a textClick here to register you and your team for NPG Iconic. Click here to schedule free consultation with New Patient Group and/or WrightChat Click here to subscribe to The Brian Wright Show Podcast Click here to subscribe The Brian Wright Show YouTube Station Click here to subscribe to the New Patient Group YouTube Station at: Understanding what "customer experience" or "patient experience" truly means might be the most powerful competitive advantage you're overlooking. Despite being a buzzword in businesses worldwide, when asked to define it, most leaders draw a complete blank. This fundamental disconnect prevents organizations from delivering the transformative experiences that turn ordinary customers into passionate advocates.Customer experience isn't just having friendly staff—that's merely one ingredient in a complex recipe. The true psychological definition is "the totality of cognitive, effective, sensory and behavioral responses of a customer during

Send us a textClick here to Schedule a Free ConsultationClick here to Subscribe to The Brian Wright Show PodcastClick here to Subscribe to The Brian Wright Show YouTube StationClick here to Follow The Brian Wright Show on InstagramThe Brian Wright Show is dedicated to entrepreneurs, their team and family members and for anyone that wants to transform their life, career and/or business. Welcome to the dawn of a new era! After eight successful seasons as the New Patient Group podcast, we're evolving into The Brian Wright Show—same trusted expertise, broader mission. This isn't just a name change; it's an expansion of our commitment to helping you thrive in today's dynamic marketplace.What if you approached each business day with the same urgent focus you feel when a one-star review appears? This transformative mindset shift could revolutionize your business's online reputation and eliminate the anxiety that comes with negative feedback.Most business owners operate in reactive mode - the

Send us a textClick here to Schedule a Free Consultation Click here to Subscribe to The Brian Wright Show YouTube StationClick here to Subscribe to The Brian Wright Show Podcast Click here to Follow The Brian Wright Show on Instagram The Brian Wright Show is dedicated to entrepreneurs, their team and family members and for anyone that wants to transform their life, career and/or business. Welcome to the dawn of a new era! After eight successful seasons as the New Patient Group podcast, we're evolving into The Brian Wright Show—same trusted expertise, broader mission. This isn't just a name change; it's an expansion of our commitment to helping you thrive in today's dynamic marketplace.The modern consumer lives in a world where attention spans have shrunk below that of goldfish (yes, literally—Microsoft proved it), and Gen Z loses active focus after just 1.3 seconds. Bombarded with over 10,000 marketing messages daily, your potential customers are more distracted than ever. So how do you br

Send us a textClick here to subscribe to The Brian Wright Show Podcast Click here to subscribe The Brian Wright Show YouTube Station Click here to subscribe to the New Patient Group YouTube Station.Click here to register you and your team for NPG Iconic. Click here to schedule free consultation with New Patient Group and/or WrightChat Blind spots—those weaknesses and vulnerabilities we can't see—may be the single biggest obstacle standing between us and success in our lives, careers, and businesses. What makes these blind spots so dangerous isn't just their existence, but our stubborn refusal to acknowledge them even when they're staring us directly in the face.Consider this eye-opening case study: A large orthodontic practice with 11 locations was convinced their marketing team wasn't doing their job because new patient numbers weren't where they wanted them. The marketing company, confident in their performance, commissioned a mystery shopping evaluation of the practice's patie