Doctor Diamond Club

Send a textClick here: Learn More & Register for NPG Iconic ... The Greatest Leadership & Culture  Event Ever Created for Orthodontists  Click here: Schedule an Online Consultation with our Podcast Host and Founder & CEO, of New Patient Group, Brian WrightThank you to our Sponsorshttps://newpatientgroup.comhttps://wrightchat.comIf your bonus plan pays for signatures today but ignores wins tomorrow, you’re training your team to abandon your best prospects. We pull back the curtain on a costly flaw hiding in many practices: same-day-only incentives that deflate morale, raise churn, and starve the pipeline. The fix isn’t more pressure at the money moment; it’s smarter, teamwide incentives that reward consistent follow-up and real conversion over time.We start with the anxiety every owner knows: that hollow feeling when the pending list runs dry. Then we reframe the pending list as a core business asset—inventory you can shape with thoughtful systems. You’ll hear a real-world case from a practice wher