The Dental Hacks Podcast

Everyone has that patient that needs a full mouth rehab and can afford about a crown and a half per year. What do you do with these people? Well, our guest for episode 75 is Dr. Cory Glenn and he's here to help. Cory is a dentist and educator that give back a LOT to the profession. He posts cases all over the place (DentalTown, Facebook, etc) and teaches courses on all kinds of topics as well. Often described as a MacGyver dentist, Dr. Glenn helps you treatment plan and execute big treatment in little bites! Our Brain Trust features more with the "ladies night" crew, Dr. Dawn Kulongowski, Dr. Tammy Bailey and Dr. Tiffany Lee. We talk more about clinical delegation but then get into other office delegation. This conversation leads us to talk about embezzlement and making sure the owner doc keeps up with record keeping. Go Hack Yourself Jason: Lifelock Alan: LM Arte composite instruments If you have any questions or comments for us please drop us an email at info@dentalhacks.com or find us (and like us!) at ww

In episode 74 we focus on helping dentists become owners. Practice owners are more likely to do well financially than associates and ownership allows flexibility that being an associate or employee will never have. Jason Wood is a dental attorney at Wood and Delgado specializing in dental business transactions like finding and buying a practice. In episode 74 he explains how to find the ideal practice to purchase, discusses how dentistry is a perfect career for women and what dentistry might look like in the future! Jason's email is Jason@dentalattorneys.com and he encourages you to email him to ask questions! Episode 74 features a really great discussion of clinical delegation in the dental office. Dr. Dawn Kulongowski, Dr. Tammy Bailey and Dr. Tiffany Lee join Alan to talk about how they implement clinical delegation in their offices. Who takes final impressions in your practice? Are you assistants trained to do expanded functions? You'll love this discussion and it will probably make you think about if you

The ugly truth is that sometimes dentists need lawyers. Often we need lawyers when we don't even know we need lawyers. Jason Wood, a lawyer for dentists, is here to help you understand when you do and don't need a lawyer. Jason handles all kinds of dental business transactions...the big ones. Partnerships, associateships, purchasing and selling dental practices. If you've spent any time on DentalTown you probably know of him. He's a partner at Wood and Delgado and in episode 73 we talk about some of the legal mistakes that dentists make: Attempting an associateship when there's really not enough money for an associateship Doing a startup in poor demographics Buying a house before you buy a practice Not negotiating associate compensation In this week's Brain Trust segment we pick up our conversation with Dr. Art Volker and international dentists Dr. Serhat Koken of Turkey and Dr. Andrew Chandrapal from the UK. In the second half of our discussion we dig deep into the roots of how they've become the amazing c

Everyone knows Howard Farran. Dentist, entrepreneur, author, podcaster and founder of DentalTown. He's the king of all dental media...and now we've got him. We're not sure if Howard interviewed Alan or Alan interviewed Howard, but it doesn't really matter. You'll hear a candid conversation between two friends and podcasters talking about: podcasts and Howard's mission to create an audio study club on a daily basis starting out poor and seeing his father become a successful businessman starting DentalTown for selfish reasons how DentalTown helped Alan work through early recovery should hard drugs be legal? You're going to love this podcast. It's super honest and super fun. Also, do yourself a favor and check out: Howard's Podcast Howard's new book: Uncomplicate Business Go Hack Yourself: Ministar Cedar Point If you have any questions or comments for us please drop us an email at info@dentalhacks.com or find us (and like us!) at www.facebook.com/dentalhacks. Or, if you prefer...give us a call at (866) 223-525

Bob Sommers told us about asking for reviews in the last episode, but he REALLY knows how to generate referrals. His "5 Star Review System" works well for both. But he strongly feels that the referrals in generates is the real magic. How comfortable are you asking for referrals? Do you have a way to make it easy? Bob talks about how create a mostly automatic system to generate a constant flow of new patients primed to love you and the service you provide! Remember if you try the 5 Star Review System but sure to let them know you heard about it on the Dental Hacks for $50 off the set up fee! Have you ever wondered what it's like to be a dentist in another country? Dr. Art Volker from episode 60 is a fan of high end dentistry and he's found that some of the most amazing dentistry is being done in other countries. At his suggestion we've decided to feature some international dentists in the Brain Trust. Art and Alan talk to Dr. Serhat Koken of Istanbul, Turkey and Dr. Andrew Chandrapal near London, UK. Both Serh

Everyone wants reviews in Google, Yelp and all the rest. And everyone always says, "the best way to get reviews on Google is to ask for them." Sure. Sounds great, but how do you do it? Who should ask? When do you ask? Bob Sommers from bestlocalreviews.com created the "5 Star Review System." He knows the best way to ask for reviews. He has research to back up his claims. And he tells you exactly how to ask. In our interview with Bob Sommers we do a deep dive on how reviews work and the very best way to get them. In our Brain Trust segment we talk about all the different ways think about new patients. We spend a little time talking about what we consider a "new patient." Is a patient that enters your practice as an emergency a "new patient?" Or are new patients only the ones who allow you to do a comprehensive exam? Listen to perennial favorites Dr. Matt Standridge, Dr. Melissa Zettler and Dr. Lance Timmerman as they weigh in on what constitutes a new patient. Go Hack Yourself: Fujitsu Scansnap scanner Logitech

Dr. Scott Ganz has been scanning patients with CTs since the 1980's. When you were playing Pitfall on your Atari 2600, he was 3D printing mandibles. I'm not kidding. In the second half of our interview with the amazing Dr. Scott Ganz he tells us about how CBCT technology and 3D printing has developed and changed through is career. He walks  you through some of the earliest uses of 3D imaging in dentistry in some pretty incredible stories! Then we shift gears a little bit to hear about how international dentists are on the cutting edge of this technology and maybe, just maybe, how the U.S. needs to catch up! The Brain Trust digs into the new patient experience. You'll hear Dr. Lance Timmerman, Dr. Melissa Zettler and (eventually) Dr. Matt Standridge talk about their process for bringing new patients into their office. Whether you bring them through hygiene or do a comprehensive exam you'll walk away with some pretty great tips on making a great first impression with new patients! In our "Go Hack Yourself" segm

In episode 68 The Dental Hacks get a chance to talk with world renowned author, clinician and researcher Dr. Scott Ganz. Dr. Ganz was one of the first dentists to understand and apply the use of cone beam and other imaging technologies to dentistry. Some of what we talk with Dr. Ganz about: What do recent mergers and acquisitions of dental companies mean when it comes to the future of CBCT and dental implants? Is CBCT the standard of care in implant dentistry? What's the history of using CBCT technology in dentistry? Dr. Ganz is a visionary and shares some great information in today's episode! The Brain Trust discusses cars. All kinds of stuff about cars? What are they driving? Do they buy use their cars for business? Leasing or buying? You'll hear some great stories and ideas from a panel of Brain Trust favorites: Dr. Frank Clayton, Dr. Lance Timmerman and Dr. Tammy Bailey!  In our "Go Hack Yourself" segment we feature: Animoto: Jason's go to software for easily making videos for Facebook marketing. The M

"My goal was to open an office where we could offer every service available dentally that would be convenient and affordable for everybody to come in." In episode 67 we continue our conversation with Dr. Dennis Frazee. He's a relatively new grad. Like 2012 new grad. His startup is growing like crazy and he tells us about his keys to his success. First, he tells us a bit about how he chose his location and how important that ended up being. Secondly, he sings the praises of being able to sedate patients in his office safely and reliably. Last, he tells us where he focused his time and money (and how he financed it) on CE. This interview is packed with so many pearls you might as well make a necklace out of it! In the Brain Trust we continue discussing our experiences with customer service failures and how we can apply these lessons in our own business. A couple high points: There needs to be a specialist that helps arrange financing and best deals on equipment purchasing. If someone would do that and help sav

Dr. Dennis Frazee is a general dentist in Moorseville, Indiana. He's a relatively recent graduate...2012. He started a scratch practice soon after finishing dental school. And he's killing it. KILLING it! For such a humble guy, he has an amazing story and a lot of tips for anyone interested in startup practices, incorporating technology in the practice or even what CE to take right after graduation to help jump start your dental career! He talks about handling student debt as well has how to finance a startup as a new graduate. He's funny and informative. That's what makes him a terrific DentalHacks interview! Episode 66 also features our first "all male" Brain Trust. Trust me, it's not as hot as it sounds. We feature Dr. Matt Standridge, Dr. Mike Keller, Jason and Alan talking about customer service. Specifically, customer service toward dentists. Did it end up as kind of a bitch session? Yes. Is it entertaining and enlightening? Yes. I think you'll find something you relate to here! In our "Go Hack Yours

Does your office have a Youtube channel? Did you know that Youtube is the second largest search engine on the internet? In episode 65 Charles Crawford of Crawford and O'Brien explains why video is super effective to drive traffic to your website and how simple it can be to make it work for you! In addition, Charles gives ideas on how to get more Google and Yelp reviews, whether a blog is right for your office and gives an idea about how much website and SEO services should cost your office. Don't miss the second half of this interview! In episode 65 the Brain Trust discusses the best and worst things about their offices. Dr. Melissa Zettler, Dr. Tammy Bailey, Dr. David Scardella and Dr. Frank Clayton explain the strengths and weaknesses of their particular offices and then offer suggestions of inexpensive things that make their offices stand out! For instance, did you know that Frank Clayton is the Chapstick king of Georgia? If you have any questions or comments for us please drop us an email at info@denta

Episode 64.5 features a cross posted episode with Dr. David and Karah Maloley's Relentless Dentist podcast. Dr. Dave interviews Dental Hacks host Alan Mead and the two of them speak candidly about dental school, drug addiction and redemption.  Every dentist and team member should hear this episode! If you have any questions or comments for us please drop us an email at info@dentalhacks.com or find us (and like us!) at www.facebook.com/dentalhacks. Or, if you prefer...give us a call at (866) 223-5257 and leave us a message. You might be played in the show! If you like us, why not leave us a review on iTunes? It helps us get found by like minded people and might even help us get into "What's Hot" in the iTunes store! Go to this link and let the world know about the DentalHacks! Finally, if you aren't an Apple person, consider reviewing us on Stitcher at: stitcher.com/podcast/the-dentalhacks-podcast!  

How is your new patient flow? Could you use more? Our guest on the Dental Hacks today is Charles Crawford, one of the founders of Crawford and O'Brien. And even though that sounds a lot like a law firm, these guys are in business to help dentists with websites, SEO, pay-per-click ads and other strategies to help dentists bring new patients into their office. Charles gives a bunch of great information from website design to tracking exactly where your leads are coming from to help you understand your web presence and what you can do to improve it! You're going to find this interview helpful and entertaining! Our Brain Trust segment features a game of "what if?" Our intrepid panel includes Dr. Frank Clayton, Dr. Tammy Bailey, Dr. Melissa Zettler and Dr. David Scardella and we discuss what other options they were all looking at when they made the decision to become a dentist. Then we ask them what they would do if dentistry was somehow no longer an option. You'll find their answers interesting and funny and it

What do you get when you put listener favorites Dr. Tammy Bailey and Dr. Matt Standridge together with up and comer Dr. David Scardella and Brain Trust noob Dr. Chad Perry? You get an amazing episode filled with all Brain Trust goodness! The entire episode is dedicated to answering listener questions like:  How do you keep your cool when things aren't going right? What are the advantages and disadvantages of certain delivery systems? Have you used the "occlusal stamp" technique of shaping posterior composites? This episode is packed with good info and a ton of laughs! Make sure you listen to the end where Jason and Alan introduce a new segment called "Hack You" where we give our weekly recommendations of what to read, what we're listening to or what new dental gear we're trying! If you have any questions or comments for us please drop us an email at info@dentalhacks.com or find us (and like us!) at www.facebook.com/dentalhacks. Or, if you prefer...give us a call at (866) 223-5257 and leave us a message.

There are a lot of options for a new dentist. Associateships, "corporate" dentistry, residencies and even...prison dentistry! We continue our interview with Dr. Michael Keller about his experience as a dentist in the Delaware prison system, as well as how he's negotiated associateships. You'll notice that the dentists we've featured in the last two episodes have had a very diverse experiences early in their careers! In this week's Brain Trust segment we continue our conversation with new dentists Dr. David Scardella, Dr. Rich Weber, Dr. Drew Byrnes and Dr. Richard Low. Each of the panel describes a dental horror story they've experienced and then we discuss loan repayment strategies for new dentists. If you have any questions or comments for us please drop us an email at info@dentalhacks.com or find us (and like us!) at www.facebook.com/dentalhacks. Or, if you prefer...give us a call at (866) 223-5257 and leave us a message. You might be played in the show! If you like us, why not leave us a review on iTun

Our original "New Dentist Extravaganzas" were so popular that we decided to do some more! In our interview segment this week, we talk with Dr. Mike Keller. He's a relatively new graduate with some amazing stories. Mike is an associate dentist as well as a "prison dentist." He tells us how things work in the prison system, the pros and cons and even how to get your very own prison nickname! In the Brain Trust, we talk with Dr. Richard Low (a brand new grad working in the army), Dr. Drew Byrnes (with experience as both an associate and a practice owner and return guests Dr. Rich Weber and Dr. David Scardella. They put a pretty positive spin on what's happening for new grads and what life is like for young dentists in 2015. If you have any questions or comments for us please drop us an email at info@dentalhacks.com or find us (and like us!) at www.facebook.com/dentalhacks. Or, if you prefer...give us a call at (866) 223-5257 and leave us a message. You might be played in the show! If you like us, why not le

Posterior composites are a mainstay of general dentists. A lot of us do them all day long and we're comfortable. Then we run across case presentations on DentalTown or Facebook that make us rethink our approach. Some dentists have created techniques to take posterior composites from "just a filling" to full blown dental porn. In episode 60 we get to talk to three of these dentists! Dr. Art Volker, Dr. Matt Costa and Dr. Stephen Kuzmak are three young clinician's who have committed to better composite techniques. In today's episode, you'll hear about what inspired them, how they learned these techniques and everything you need to know to follow their path. The best part about these amazing dentists is that they are accessible. You'll hear how funny and approachable they are and you'll learn hear about the course they're offering in October 2015.  If you have any questions or comments for us please drop us an email at info@dentalhacks.com or find us (and like us!) at www.facebook.com/dentalhacks. Or, if you

Could I go to prison for poor record keeping? How afraid should I be of the government, the state board or insurance companies. In episode 59 of the DentalHacks podcast we talk to Todd Zettler about this and more! Todd is married to Dr. Melissa Zettler who is a regular on our very own Brain Trust. However, he's also a lawyer and prosecutor for Scott county Minnesota. He's a legal expert and listener to the podcast, so we just knew we had to have him on! Todd sets the record straight on the real legal risks dentists have in every day practice. We also talk about embezzlement, the Minnesota Care tax and even a legal perspective on premedication for joint replacement patients! This is a unique interview that you shouldn't miss! In the Brain Trust segment we continue with an all star panels discussing how to bring a new dentist into an existing practice. The panel (consisting of Dr. Tarun Agarwal, Dr. Melissa Zettler, Dr. Lance Timmerman and DentalHacks hosts Dr. Jason Lipscomb and Dr. Alan Mead) cover tons of

Every dentist has heard stories. If you become a paying customer, will Yelp get rid of bad reviews? Does Yelp manipulate the reviews you get if you don't pay them? In episode 58, Jason and Alan ask the questions you've always wanted to ask Yelp. Morgan Remmers, Yelp's manager of local business outreach, returns to give you the straight story about Yelp ads, dealing with crazy reviewers and all the conspiracy theories. Her answers may change the way you look at review sites forever! The Brain Trust features a discussion of how to transition a new doctor into a dental practice. Whether you've just purchased a practice from an existing dentist, you're a new associate or you're thinking of bringing in an associate, it's valuable to know the best way to handle the transition. So...we asked the Brain Trust! Dr. Lance Timmerman, Dr. Tarun Agarwal and Dr. Melissa Zettler join Jason and Alan to discuss how you manage the existing team and doctor when a new doctor comes into the practice. This listener generated subj

Episode 57 features an interview with Morgan Remmers, the manager of local business outreach of Yelp. Yelp is a very hot topic with dentists now that your patients can tell the world about their experience at your office. Morgan explains how Yelp started, why certain reviews show up while others don't and what kind of patients are likely to review you. You'll hear how you can claim and promote your own Yelp page to the advantage of your business. If you've ever wanted to know how the heck Yelp works, Morgan fills us in! In our Brain Trust segment we continue a discussion about treating family, friends and dental teams that we started a few episodes ago. You'll hear how Dr. Melissa Zettler, Dr. Dawn Kulongowski and Dr. Andy Hayes have dealt with (and been burned by) treating. The Brain Trust offers a simple (but not easy) solution to these problems that pretty much works all the time as long as you're willing to do it! If you have any questions or comments for us please drop us an email at info@dentalhacks.