Permission To Speak - Leadership & Management Podcast

Permission to Speak Podcast. Hosted by Leadership Communications Expert Kelly Vandever. Episode #33 - Rich Bartlett. Permission to Speak is the video blog and podcast that loiters at the intersections of leaders who want their people to speak up, technology that facilitates connections, and results that serve an organization’s higher purpose. Topics covered in this episode include: - Giving people a voice, particularly in decisions that affect them - Occupy Movement - Imagine what a better society could look like - Consensus decision making - Collective intelligence - Enspiral - Loomio started as a decision-making tool for activists - Soon city governments, companies and NGOs started asking about using Loomio for decision making - Example of the curmudgeon who would have taken up a ton of time at city meeting, but instead of while using Loomio, actually felt listened to and it made a difference in how he was listened to, and how he contributed - Facilitator role in these decision groups - Go to Loomio.school

Permission to Speak Podcast. Hosted by Leadership Communications Expert Kelly Vandever. Episode #32 - Jay Goldman - Part 2. Permission to Speak is the video blog and podcast that loiters at the intersections of leaders who want their people to speak up, technology that facilitates connections, and results that serve an organization’s higher purpose. Topics covered in this episode include: - The New York Times best selling book, The Decoded Company - Three characteristics of a decoded company are (1) technology as a coach and trainer (2) data as sixth sense and (3) engineered ecosystems - Accelerating tenure - The idea behind tech as a coach is “How can you make everyone on your team as good as they can be?” - Interviewing skills as an example of how to use data to be a better interviewer - For example, Klick has used data to see who is really good at picking future rock stars for the organization and those how have a high rate of rejecting people who later turn out to be high performers. Then the system can

- When data is hard to come by, you have one-size-fits-all management practices - If you optimize with one-size-fits-all, you’re optimizing for the middle of your bell curve of employees, you’re optimizing for the average - Most people who get management positions aren’t prepared or trained in management - The craft of leadership - Click the company grew 40% year over year for 20 years - Why Jay and the co-authors wrote, “The Decoded Company” - Sensai Labs was a result of other companies asking to have the same software that Click used - The fascinating origin story of Click, or how does a 13-year-old ends up as the CTO of a company at 16 and became the co-founder of a company at 17. - Click focused on culture at its inception as a response to the environment they’d come from - Click realized when there were 50 employees that email was a terrible tool for collaboration so they forced employees to put all requests into a ticketing system, they banned email! - Leerom and Aaron began looking at the data in th

Permission to Speak Podcast. Hosted by Leadership Communications Expert Kelly Vandever. Episode #30 - David Burkus. Permission to Speak is the video blog and podcast that loiters at the intersections of leaders who want their people to speak up, technology that facilitates connections, and results that serve an organization’s higher purpose. Topics covered in this episode include: - David’s book, Under New Management: How Leading Organizations Are Upending Business as Usual - New ways of management - Gallup’s research on engagement - Vineet Nayar, CEO of HCLT - The Value Zone, employees that serve your customers - Put your employees first and put your customers second - Reverse accountability meaning managers and corporate organization are accountable to supporting the employees - HCLT built a ticketing system where employees opened tickets to get support from a manager or support staff. Only the employee who opened the ticket could close the ticket. - In HCLT’s performance review system, anyone who you i

Permission to Speak Podcast. Hosted by Leadership Communications Expert Kelly Vandever. Episode #29 - Hollie Delaney & Christa Foley of Zappos. Permission to Speak is the video blog and podcast that loiters at the intersections of leaders who want their people to speak up, technology that facilitates connections, and results that serve an organization’s higher purpose. Topics covered in this episode include: - Zappos Insights helps other organizations implement employee engagement within their organization - Treat people like you want to be treated - Zappos’ core values - Hiring people who fit into your culture - Recruiting gets the final say when it comes to a core values alignment of candidates - 5 week on-boarding program, almost half of which is a deep dive into the core values of the organization - Also spend 40 hours learning how to do the frontline job talking with customers - Provide holacracy training as well during the on-boarding program - Values very much part of the day-to-day at Zappos, so m

Permission to Speak Podcast. Hosted by Leadership Communications Expert Kelly Vandever. Episode #28 - Chad Littlefield. Permission to Speak is the video blog and podcast that loiters at the intersections of leaders who want their people to speak up, technology that facilitates connections, and results that serve an organization’s higher purpose. Topics covered in this episode include: - Creating relationships of trust - World in Conversation - The default questions we ask - Empathy - Creating dialog - Asking different questions to create deeper connections - For example, instead of asking, “How are you?” ask “What do you really care about?” - Another example, instead of asking, “How was your weekend?” ask, “What’s a moment worth remembering from your weekend?” - Incrementally building trust among people - Project Aristotle from Google - Psychological safety - What managers do is very viral - Foundational tool is intention - When you go into a conversation or meeting, share your intention about what’s going t

Permission to Speak Podcast. Hosted by Leadership Communications Expert Kelly Vandever. Episode #27 - Bob Fritz. Permission to Speak is the video blog and podcast that loiters at the intersections of leaders who want their people to speak up, technology that facilitates connections, and results that serve an organization’s higher purpose. Topics covered in this episode include: - Bob was with Eastman Kodak when they developed digital photography and when they resisted the digital photography that they’d developed - Discussing the undiscussable examples - Why people resist discussing the undiscussable - Chris Argyris - Organizational defensive routines - Examples of middle managers who left Eastman Kodak because their voices weren’t being heard about digital photography and they left and went to places like Apple where they became quite successful - It’s a natural human process to resist change so we introduce processes and processes that allow us to have those uncomfortable discussions - Leaders can create t

Permission to Speak Podcast. Hosted by Leadership Communications Expert Kelly Vandever. Episode #26 - Ryan Jenkins. Permission to Speak is the video blog and podcast that loiters at the intersections of leaders who want their people to speak up, technology that facilitates connections, and results that serve an organization’s higher purpose. Topics covered in this episode include: - Millennials in the workplace - Generation Z & emerging generations - Rapid pace of change - 2025 75% of the workforce will be millennials and generation Z - Approach to work of millennials and generation Z - 69% of millennials believe that office attendance is unnecessary on a regular basis - Rewiring the expectation of the emerging generations based on experiences they’re having with services like Uber - Now is the first time in history when a generation new to the workforce has skills that the existing workforce doesn’t possess - Millennials can bring a lot to the workplace but they’re not given the opportunities to do somet

Permission to Speak Podcast. Hosted by Leadership Communications Expert Kelly Vandever. Episode #25 - Susan Basterfield. Permission to Speak is the video blog and podcast that loiters at the intersections of leaders who want their people to speak up, technology that facilitates connections, and results that serve an organization’s higher purpose. Topics covered in this episode include: - Treating work as experiments - Seth Godin’s altMBA - Self-Management Institute at Morning Star - Enspiral - Non-hierarchical organization - Example of Enspiral venture companies: Loomio, Rabid Technologies, Orientation Aotearoa Life Hack, Action Station, Scoop, and more - Enspiral Labs - Enspiral’s Handbook – the scaffold - Enspiral’s YouTube channel - Suggested experiments from a self-managed organization for more traditional companies - Experiment 1 – have employees write down what they actually do and what they’re actually accountable for and how they want to be held to account - Be accountable to the work as a team - L

Permission to Speak Podcast. Hosted by Leadership Communications Expert Kelly Vandever. Episode #24 - Elaine Knight. Permission to Speak is the video blog and podcast that loiters at the intersections of leaders who want their people to speak up, technology that facilitates connections, and results that serve an organization’s higher purpose. Topics covered in this episode include: - Target’s culture of recognition - Differences between company cultures - Treating employees like a robot - CareerLeader Assessment - Importance of the boss to be a calm voice of reason in a sea of constant change - People aren’t just motivated by a pay check and fear of losing their job - Need to understand what interests employees, understand about their families, what motivates them - Elaine’s LinkedIn article “3 Tools Every Successful Manager Uses.” - Strategic vulnerability for managers - Brene Brown’s TED Talk on the Power of Vulnerability - Be more of a human being instead of just being another supervisor or manager - Se

Permission to Speak Podcast. Hosted by Leadership Communications Expert Kelly Vandever. Episode #23 - Dr. Denise Cumberland. Permission to Speak is the video blog and podcast that loiters at the intersections of leaders who want their people to speak up, technology that facilitates connections, and results that serve an organization’s higher purpose. Topics covered in this episode include: - Denise discusses her leadership research based on the show Undercover Boss. - Denise interviewed 13 of the CEOs that had been on the television series - How could the scandals like GM’s ignition scandal and VA scandal, how could they happen and these leaders not know - All but one CEO said they really wanted to know what employees really thought, they had a desire to learn about their own organization - The main thing all the CEOs learned was how hard and demanding their employees’ jobs are - They learned what it was like to have to do something when you’d never been taught - The CEOs learned what it felt like to be yell

Permission to Speak Podcast. Hosted by Leadership Communications Expert Kelly Vandever. Episode #22 - Hannah Beasley. Permission to Speak is the video blog and podcast that loiters at the intersections of leaders who want their people to speak up, technology that facilitates connections, and results that serve an organization’s higher purpose. Topics covered in this episode include: - Common misconceptions is that employees that learn less income are less likely to own a smart phone. In reality, those employees are smart phone dependent. The phone is their primary connection to the internet. - Challenges with communications in companies where a large percent of their population doesn’t have email include (1) the communication is almost never real time, (2) the message could get warped as it rolls down the chain of command, (3) hard for communications to come back up the chain of command. - Benefit of going digital: (1) can get the information up the chain of command more quickly, (2) employees prefer c

Permission to Speak Podcast. Hosted by Leadership Communications Expert Kelly Vandever. Episode #21 - Marcia Reynolds. Permission to Speak is the video blog and podcast that loiters at the intersections of leaders who want their people to speak up, technology that facilitates connections, and results that serve an organization’s higher purpose. Topics covered in this episode include: - Past global president of the International Coach Federation - author of The Discomfort Zone: How Leaders Turn Difficult Conversations into Breakthroughs - The Discomfort Zone is a way to listen to those smart competent people who seem to be stuck, help them expand their thinking in a way they can’t do for themselves - Being willing to disrupt their brain, sharing something you noticed that may upset them a little, is actually something good - It’s the difficult conversation when you have the biggest opportunity - Leaders think they have to devise a message when they talk to their person instead of realizing it’s more about how

Permission to Speak Podcast. Hosted by Leadership Communications Expert Kelly Vandever. Episode #20 - Dennis Reina. Permission to Speak is the video blog and podcast that loiters at the intersections of leaders who want their people to speak up, technology that facilitates connections, and results that serve an organization’s higher purpose. Topics covered in this episode include: - trust - betrayal isn’t always the major type of malicious act that we think of - betrayal continuum, from minor to major, from unintentional to intentional - it’s the little betrayals that become insidious, they cumulate and people check out, they leave or stay as the walking wounded - whether a betrayal is minor or major is in the eye of the beholder - repeated betrayals can turn from minor to major, from unintentional to intentional over time - The Dimensions of Trust: The 3 C’s® = Trust of Character ® (we do what we say we’re going to do), Trust of Communication® (we communicate openly and honestly), and Trust of Capab

Permission to Speak Podcast. Hosted by Leadership Communications Expert Kelly Vandever. Episode #19 - Natalie Sayer. Permission to Speak is the video blog and podcast that loiters at the intersections of leaders who want their people to speak up, technology that facilitates connections, and results that serve an organization’s higher purpose. Topics covered in this episode include: - working as an ex-pat - working globally - the power of how we show up in the moment - sometimes knowing nothing is good if you have curiosity to go with it - Cultural Orientations Indicator http://www.tmcorp.com - The Country Navigator - http://www.countrynavigator.com - Learn phrases used in the country you go to - Learn pop culture for the country where you’re going - Get informal experience - Look at people as individuals - curiosity and empathy - understand the business practices of the country you go to - develop trusted advisors, local contacts, local connections - now we have LinkedIn to help us with local connections or

Permission to Speak Podcast. Hosted by Leadership Communications Expert Kelly Vandever. Episode #18 - Nora Burns. Permission to Speak is the video blog and podcast that loiters at the intersections of leaders who want their people to speak up, technology that facilitates connections, and results that serve an organization’s higher purpose. Topics covered in this episode include: - Building cultures of respect - The Undercover Candidate & Undercover Employee - HR Undercover - The job interviewing process - The onboarding process - Trend #1, Bad Math, not realizing the impact the hours assigned and suddenly changed employees - Trend #2, Getting Paid, specifically communications about payday, when it is, how it works - Trend #3, Lack of Protection of Confidential Information of Our Employees, go through great length to protect client information, but employee information available for everyone to see/access - Not investing in the front line managers, they manage their front line staff poorly, then we prom

Permission to Speak Podcast. Hosted by Leadership Communications Expert Kelly Vandever. Episode #17 - Sean Glaze. Permission to Speak is the video blog and podcast that loiters at the intersections of leaders who want their people to speak up, technology that facilitates connections, and results that serve an organization’s higher purpose. Topics covered in this episode include: - Wearing the same uniform or working for the same company doesn’t make you a great teammate - Have to be willing to be bad long enough to get better because you do well what you do often - Often we mean well, but we don’t have the experience or insight to know better - Knowing the skills isn’t enough, you need interpersonal skills too - Culture eats strategy for breakfast - The X’s and O’s of strategy aren’t nearly as important as the Jimmy’s and the Joe’s who have to carry out those strategies. - Talent’s essential, but it’s never sufficient - Mirror moment = the person staring back at you is the one that’s responsible for making s

Permission to Speak Podcast. Hosted by Leadership Communications Expert Kelly Vandever. Episode #16 - Per Scholas Leaders - Ken Walker, Jerome Dazzell, Emalee Rodriguez. Permission to Speak is the video blog and podcast that loiters at the intersections of leaders who want their people to speak up, technology that facilitates connections, and results that serve an organization’s higher purpose. About Per Scholas: Per Scholas is a national nonprofit that drives positive and proven social change in communities across the country. Through rigorous and tuition-free technology training and professional development, the organization prepares motivated and curious adults who are un- or underemployed for successful careers as IT professionals, and it creates onramps to businesses in need of their talents. Today, Per Scholas provides its solutions in six cities across the country: Atlanta, GA; Cincinnati and Columbus, OH; Dallas, TX; the National Capital Region, and New York, NY. To date, Per Scholas has trained ove

Permission to Speak Podcast. Hosted by Leadership Communications Expert Kelly Vandever. Episode #15 - Melissa Gordon. Permission to Speak is the video blog and podcast that loiters at the intersections of leaders who want their people to speak up, technology that facilitates connections, and results that serve an organization’s higher purpose. Topics covered in this episode include: - Melissa’s guilty pleasure TV show is the Night Manager (she mistakenly called it the Night Watchman when we talked) - Bridge to Rwanda - Child Voice International - Light the World - Defining purpose for leaders: where are we going (vision, mission, destination), why do we want to be there (purpose), how will we get there (strategy) = strategy communications - Getting beyond answers like, “to drive shareholder value” or “increase profitable growth” - Those answers aren’t enough to flow down into the organization and motivate people to give their best work - We all (not just millennials) want to know that the work we’re doing i

Permission to Speak Podcast. Hosted by Leadership Communications Expert Kelly Vandever. Episode #14 - Kevin Monroe. Permission to Speak is the video blog and podcast that loiters at the intersections of leaders who want their people to speak up, technology that facilitates connections, and results that serve an organization’s higher purpose. Topics covered in this episode include: - The importance of leadership to people’s lives - Women leaders - Living into your higher purpose - The longing for significance - What do you do that makes time just fly by - What do you get angry about - If you won the lottery, what would you want to do - Finding what you’re wired to do - Company’s connecting people to purpose - When people are working in alignment with their purpose, they’re happiest, are more engaged and have higher levels of energy - Number 1 indicator of engagement is the discretionary effort people give to the organization - Servant Leadership, Robert Greenleaf - Kevin’ definition of Servant Le