Strategy With Jason

Dealers must "money ball" their staff to have the best chance of success. I had the opportunity to join Michael Renaud at the Siro NADA 2026 booth for an incredibly insightful conversation on what dealerships must be doing to better their processes, and become more profitable in 2026. For more on Siro, visit: https://www.siro.ai/ #NADA #NADA2026 #dealership #automotive

Managers must put pride aside and learn every aspect of their business, so they can teach their people to be better. I had the opportunity to join April Simmons at the Siro NADA 2026 booth for an incredibly insightful conversation on what automotive managers must be doing to better their people and become more profitable in 2026. For more on Siro, visit: https://www.siro.ai/ #NADA #NADA2026 #dealership #automotive

In an age of technological excitement, focus on the human experience first. I had the opportunity to join Dennis Gingrich at the Siro NADA 2026 booth for an incredibly insightful conversation on what dealers should be doing to improve their human experience and become more profitable in 2026. For more on Dennis Gingrich, visit: https://www.linkedin.com/in/dennisgingrich/ For more on Siro.ai, visit: https://www.siro.ai/ #NADA #NADA2026 #dealership #automotive

The FTC just issued warning letters to 97 auto groups for deceptive pricing practices and this goes far beyond just large dealer groups. In this live 700 Credit Podcast session, we’re breaking down what’s really happening, where dealers are exposed, and why this matters right now. Joining the conversation: Adam Crowell, Esq. – A leading compliance expert in automotive retail, specializing in regulatory risk and dealership audits. Adam helps dealers identify and correct issues before regulators or attorneys do. Ken Hill – Automotive credit and data strategist with deep expertise in credit reporting, identity verification, and deal structuring. Ken works closely with dealers to ensure their credit processes align with today’s compliance environment. In this quick, no-fluff conversation, we’ll cover: What triggered the FTC sweep The most common pricing mistakes dealers are making today How these issues show up in real deals and credit processes Where compliance and deal structure intersect What dealers sho

Remember when dealership fraud meant a customer presenting you with a fake driver's license? Unfortunately, technology has made today's fraud far more sophisticated, insidious, and difficult to defend. In this week's episode of the 700 Credit Podcast, Ken Hill breaks down how fraud is rapidly evolving, and how synthetic identity fraud in particular is proving to be an severe and expensive problem for dealers. #automotive #dealership #automotivefraud

Selling season is here! In this episode, Ken and Jason talk about all the common mistakes dealers make with regard to compliance obligations. Ken Hill offers a number of useful credit and compliance tips to make sure that regulatory issues don't hinder your ability to make the most of one of the busiest buying seasons of the year, and a lot more. #automotive #dealership #700credit

Dealerships need to consistently train their staff if they want them to become more effective. I had the opportunity to join Joe Webb at the Siro NADA 2026 booth for an incredibly insightful conversation on what dealers should be doing to improve their people and become more profitable in 2026. For more on DealerKnows, visit: https://dealerknows.com/ For more on Siro.ai, visit: https://www.siro.ai/ #NADA #NADA2026 #dealership #automotive

As the automotive retail industry evolves toward faster, more transparent buying experiences, dealerships that adopt tools like credit prequalification are positioning themselves to meet new expectations while improving operational efficiency. In this episode, Jason and Ken discuss the real dealership stories behind these challenges and how modern pre-qualification tools are helping dealerships solve them. If you're looking for strategies to improve deal flow, increase transparency, and help your sales team work more efficient deals, this conversation is a must-listen. #automotive #dealership #automotivefraud Digital Dealership Solutions: ddsolutions.ca Strategy With Jason: strategywithjason.com Bell2Bell: bell2bell.ca Listen To The Strategy With Jason Podcast: Apple Podcast: https://apple.co/3IwlT3v Spotify: https://spoti.fi/3fT8V3H Soundcloud: https://bit.ly/347rnDb

How to create a world-class customer experience at your dealership. I had the opportunity to join Katie Mares at the Siro NADA 2026 booth for an incredibly insightful conversation on what dealers should be doing to improve their customer experience and become more profitable in 2026. For more on Katie Mares, visit: https://www.nowisnonnegotiable.com/ For more on Siro.ai, visit: https://www.siro.ai/ #NADA #NADA2026 #dealership #automotive Digital Dealership Solutions: ddsolutions.ca Strategy With Jason: strategywithjason.com Bell2Bell: bell2bell.ca Listen To The Strategy With Jason Podcast: Apple Podcast: https://apple.co/3IwlT3v Spotify: https://spoti.fi/3fT8V3H Soundcloud: https://bit.ly/347rnDb

Provide clear standards of operation and uphold them

How Unified Data and AI "watching" over your business can Improve your Dealership Operations. I had the opportunity to join Brian Pasch at the Siro.ai NADA 2026 booth for an incredible conversation on what dealers should be doing to improve their processes and become more profitable in 2026. For more on Pasch Group, visit: https://www.paschgroup.com/ For more on Siro.ai, visit: https://www.siro.ai/ Digital Dealership Solutions: ddsolutions.ca Strategy With Jason: strategywithjason.com Bell2Bell: bell2bell.ca Listen To The Strategy With Jason Podcast: Apple Podcast: https://apple.co/3IwlT3v Spotify: https://spoti.fi/3fT8V3H Soundcloud: https://bit.ly/347rnDb

How to optimize your payment process to avoid payment friction. I had the opportunity to join Ken Hill at the 700 Credit NADA 2026 booth for an insightful conversation on what dealers must do in 2026 to improve their payment process and better the customer experience. For more on 700 Credit, visit: https://www.700credit.com/ Digital Dealership Solutions: ddsolutions.ca Strategy With Jason: strategywithjason.com Bell2Bell: bell2bell.ca Listen To The Strategy With Jason Podcast: Apple Podcast: https://apple.co/3IwlT3v Spotify: https://spoti.fi/3fT8V3H Soundcloud: https://bit.ly/347rnDb

Happy customers & staff always shows directly on your P&L. What an insightful conversation with Austin Conroy at the Siro NADA 2026 Booth. Learn about the "little things" that keep customers happy and loyal to your business. Austin Conroy: https://www.linkedin.com/in/austin-conroy-05b4795a/ #NADA2026 #NADA #automotive #dealership

Create a dealership culture thats motivates your staff to sell more product and services. I had the opportunity to catch up with Todd Katcher at the Digital Dealership System NADA 2026 booth for an incredibly insightful interview on the effective use of digital signage in dealerships. For more on Digital Dealership System, visit: https://digitaldealershipsystem.com/ #nada2026 #automotive #dealership #nada #dealershipmarketing Digital Dealership Solutions: ddsolutions.ca Strategy With Jason: strategywithjason.com Bell2Bell: bell2bell.ca Listen To The Strategy With Jason Podcast: Apple Podcast: https://apple.co/3IwlT3v Spotify: https://spoti.fi/3fT8V3H Soundcloud: https://bit.ly/347rnDb

Dealers must create content that consumers TRUST. I had the opportunity to catch up with Art Pier at C-4 Analytics NADA 2026 booth for an incredibly insightful interview on dealership marketing. We discuss the marketing strategies that dealerships need to take action on in 2026. For more on C-4 Analytics, visit: https://c-4analytics.com/ #nada2026 #automotive #dealership #nada #dealershipmarketing Digital Dealership Solutions: ddsolutions.ca Strategy With Jason: strategywithjason.com Bell2Bell: bell2bell.ca Listen To The Strategy With Jason Podcast: Apple Podcast: https://apple.co/3IwlT3v Spotify: https://spoti.fi/3fT8V3H Soundcloud: https://bit.ly/347rnDb

In this episode of Shift Into Profit, Jason Harris sits down with Jake Cronin to break down one of the biggest missing pieces in dealership performance: measuring and coaching the in-person customer conversation. Dealerships invest heavily in training, process, and technology — yet most still rely on gut instinct to determine whether those processes are actually being followed. That gap leads to missed revenue, inconsistent customer experiences, compliance risk, and a revolving door of talent. This episode dives deep into why people still buy from people, why face-to-face interactions matter more than ever, and how modern process intelligence tools are reshaping dealership profitability — without replacing the human element. If you’re a dealer principal, GM, fixed ops leader, or sales manager looking to improve performance without adding friction, this is a must-watch. Catch Siro at NADA: North Expo Hall — Booth 6368N

Is digital retail helping your dealership—or quietly killing your margins? In this episode of Strategy with Jason, Jason Harris sits down with Faraaz Ghauri, VP of Digital Retail at NETSOL, to break down where most digital retail strategies fail—and what dealers must do to fix the online-to-in-store handoff before it destroys trust, profitability, and retention. Today’s car buyer completes over 90% of the journey online, yet most dealerships force customers to restart the process the moment they walk into the showroom. The result? Lost trust, slower deals, compressed margins, and poor CSI. If you’re serious about improving speed, compliance, customer experience, and consistent revenue, this episode will change how you think about digital retail.

What really happens after the sale determines whether a customer becomes loyal—or disappears forever. In this episode of the Driven Loyalty Podcast, Jason Harris sits down with Joe Webb to unpack one of the biggest loyalty killers in automotive retail: poor post-sale engagement. This isn’t about CRM checkboxes or automated follow-ups. It’s about intentional communication, real human connection, and building processes that empower your team to do the right thing—every time. If you’re tired of spending more on marketing just to replace customers you already earned, this conversation will challenge how you think about post-sale strategy—and show you what actually moves the needle. ⚡Powered by Podium, redefining customer connection. Visit: https://www.podium.com/swj

Most dealerships think they have a process. Very few can actually prove it’s being followed. In this episode of Shift Into Profit, Jason Harris sits down with Gavin Janis Siro.ai to break down one of the biggest blind spots in automotive retail: confusing checklists with real process management. Dealers spend massive time and money getting customers into the showroom—but once the conversation starts, performance is often measured with nothing more than gut feel, assumptions, or outdated check-the-box reviews. If you manage sales, F&I, or dealership operations—and you care about consistency, compliance, customer experience, and profit—this episode will challenge how you think about process.

The dealership world is changing fast — and most dealers aren’t ready. In this episode of the Strategy with Jason Podcast, Jason Harris sits down with Adam Bruttell from Netsol to break down what’s really happening inside modern dealerships and why the traditional car-buying experience is breaking down. Today’s customer shops online first. In fact, 90% of the buying journey happens before they ever walk into the dealership — yet many stores still act like the customer is starting from zero when they arrive. That disconnect is costing dealers deals, trust, and long-term profitability. The future dealership will look very different in the next five years — and the dealers who adapt now will be the ones who win.