NBDA: Bicycle Retail Radio

Send us a textToday we have 5 questions with buycycle.https://buycycle.com/en-us/nbdadiscountSupport the show

Send us a textThe NBDA is holding quarterly forum style meetings on Retailer & Supplier Best Practices. The NBDA wishes to unite industry experts in a panel discussion to circulate best practices to align the industry. During the meeting, the NBDA organized panel will talk through an agenda on various topics.Listen to our April 15th panel in this BRR episode.Support the show

Send us a textWhy should customers do business with you?What makes your store unique?What is your brand story?Need help with your answers? This episode is for you.Our Retailer Design Flex episode of Bicycle Retail Radio features Brian from Fixture Lab and NBDA President, Heather Mason as they tackle retailer flow and design issues.Support the show

Send us a textThe NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team.The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Micromobility Reporter is a dynamic resource for the industry, featuring timely news and in-depth analysis about the latest in human-powered transportation, including bicycles, e-bicycles, e-scooters, and ride share. Included is a focus on supply chain issues, technology, and both business and consumer trends that drive the marketplace.Support the show

Send us a textGet tips on how to bring people in for service NOW on this week's Friday Flex.Support the show

Send us a textThis episode’s guest is Anthony Mikrut, National Sales Manager at BikeCo, who takes us behind the scenes of the company and shares how they support independent bike dealers.We discuss BikeCo’s portfolio of iconic brands, their approach to warranty management, navigating the direct-to-consumer challenge, and what makes top-performing dealers successful. Tune in for a deeper look at how BikeCo is adapting to the evolving cycling industry and helping retailers thrive. Support the show

Send us a textThis week's Friday Flex focuses on service center profitability. Listen for some quick tips!Support the show

Send us a textThis episode’s guest is Mike Carr, Vice President of Sales and Marketing at INTENSE, to explore the brand's storied history of innovation and focus on building future success.From its humble beginnings in the 1990s with founder and CEO Jeff Steber crafting aluminum frames in his garage, to developing performance-proven carbon models, INTENSE has always been focused on “form and function."Mike shares how that spirit of craftsmanship and performance continues to drive the company’s evolution in today’s challenging landscape, along with the exciting new IBD-focused initiatives to reshape the future of retail partnerships. Support the show

Send us a textDid you miss our last Growing Ridership Panel? Listen to the recap on this week's Friday Flex.The NBDA is holding quarterly forum style meetings on Growing Ridership and Retailer Foot Traffic. The NBDA wishes to unite industry experts in a panel discussion to circulate best practices to align the industry. During the meeting, the NBDA organized panel will talk through an agenda on various topics.Support the show

Send us a textIn this episode, Tony Steward, owner of The Bike Lab, shares how the Entrepreneurial Operating System (EOS) can help bike shop owners regain focus, build stronger teams, and break through growth barriers to achieve lasting success.Tony explains why EOS is more than just another business trend—it’s a proven system that simplifies operations and helps you focus on what truly matters. If you’re ready to move beyond "fire-fighting" mode and build the bike shop you've always envisioned, this conversation is a must-listen.Support the show

Send us a textIf you would like your questions answered on the flex, you can write to the NBDA at any time with ANY questions about the bicycle service center, mechanics training, bicycle assembly, etc. Submit your questions and photos to heather@nbda.comOur newest edition to Bicycle Retail Radio, the Technician Flex is a recurring podcast feature focused specifically on service center and mechanics produced in partnership with NBDA educational partner Northwest Arkansas Community College's Bicycle Assembly & Repair Technician Program director Benjamin Glenn.Support the show

Send us a textThe NBDA provides a quarterly platform for industry experts to meet, discuss and address retailer risks, concerns, and best practices regarding lithium-ion batteries and e-mobility devices safety, standards, and compliance. Listen to our December 10th panel in this episode.Support the show

Send us a textThis week's Flex we're talking about Inventory Turn: what it is, and how you can implement it more in your store.Support the show

Send us a textThis episode’s guests are SRAM Technical Field Guide Sean Owen and Midwest Regional Manager Dan Jennings for an actionable discussion about service center add-on sales and modernizing service packages.They’ll share valuable insights on how retailers can enhance customer experience, drive profitability, and adapt to the evolving landscape of bicycle service. Tune in for expert tips on building stronger connections with customers and adding value to every service transaction.Support the show

Send us a textOur Friday Flex is a shorter episode with quick business tips for specialty bicycle retailers. This week Heather covers mastering inventory cycle counts in your bike shop.Support the show

Send us a textThe NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team.The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Micromobility Reporter is a dynamic resource for the industry, featuring timely news and in-depth analysis about the latest in human-powered transportation, including bicycles, e-bicycles, e-scooters, and ride share. Included is a focus on supply chain issues, technology, and both business and consumer trends that drive the marketplace.Support the show

Send us a textIt's a quick hit Friday Flex covering key takeaways from our Consumer Research report!Support the show

Send us a textToday is a Bicycle Retail Radio recap of our State of the Canadian Bicycle Industry webinar.In case you missed it, listen in to this 60-minute webinar exploring the current state and future outlook of the Canadian bicycle industry. This expert panel discussion featured:Patrick Duquet, Commercial Logistics Manager and Edward Wright, Vice President, Canada from HLC, a leading distributor with valuable insights into supply chain trends and market dynamics.William Leishman, President & Founder of Scooteretti, a retailer who will provide a unique perspective on the retailer outlook, including challenges, opportunities, and strategies for success in 2025.Dane Stennes, Owner, Western Cycle, a retailer who will provide a unique perspective on the retailer outlook, including challenges, opportunities, and strategies for success in 2025.Samuel Benoit, Executive Director of Vélo Canada Bikes, offering an advocacy lens on policy changes and industry-wide growth initiatives.This conversation was a compre

Send us a textHow can you reinvest in your business by doing a simple clean up? Heather has some ideas.Support the show

Send us a textKenny Belaey, founder of Bentonville Bike Fest, joins us to discuss this year’s event, including the debut of E-Mobility Day, the NBDA Retailer Summit, and exciting new activities.He shares how the festival has evolved, the challenges it faces, and what makes Bentonville a top cycling destination. Tune in for an inside look at this year’s festival!Support the show