Boiled Down

Every interaction a guest has with your brand has a direct affect on your company's reputation, your customer's subconscious decision-making, and your bottom line. Chris Nordyke of Summit Cleaning & Restoration stops by to talk customer experience and how common failure points present opportunities for success and how an empowered staff can create wins all around. Guest: Chris Nordyke, Summit Cleaning & Restoration Advocacy Watch:  • Plastic bag and straw bans coming into effect • Regional team kickoff around the state • Cannabis tourism and regulations; OLCC guidance coming

We keep it candid with employment law professionals Rich Meneghello and Alex Wheatley of Fisher Phillips as we discuss recent must-know developments for employers. Hear a national check-in on Trump's administration and about the new version of the overtime rule under U.S. Secretary of Labor, Alexander Acosta. Take note on why you should be prepared with two years of data for the renewed Equal Employment demographic form, EEO1. We also examine off-duty consumption issues, your ability to enforce, and what the recent Oregon Supreme Court ruling surrounding the social host statute means for all employers and those who serve alcohol. Guests: Rich Meneghello, Partner, and Alex Wheatley, Associate, Fisher Phillips Advocacy Watch: Hood River sales tax is defeated Portland short-term rental crackdown Albany lodging facilities under six units no longer exempt from TLT

In this episode, hear about Oregon ProStart–a Career and Technical Education program, it's capstone event ORLAEF ProStart Invitational, and Willamette High School team's upcoming trip to Nationals. Sysco Portland is an important partner to our industry, not only as title sponsor of the event but also its support of ORLAEF and workforce initiatives. Guests: Martha Humphreys, Culinary Arts Instructor, and Shane Wilder, student (Willamette High School) Guest: Cory Schreiber, Chef for Sysco Portland Guest co-host: Wendy Popkin, Executive Director, ORLA Education Foundation Advocacy Watch: Legislative bills now dead and those still alive One Big Night supports the industry and advocacy efforts

'It's what's cookin' was the theme of the 2019 Northwest Food Show and there's still lots of buzz around the event! Featured presenters from the show stage stop by the podcast–hear from world-renowned Chef Marcus Samuelsson and local legend Chef Beau Carr of RingSide Steakhouse. You'll also learn more about the show, industry trends and happenings from a few exhibitors and the Show CEO. Enjoy a laugh with several personalities from the TV show Bar Rescue.

Back in 2017, Oregon’s Secretary of State Dennis Richardson graciously appeared on ORLA’s Boiled Down podcast to talk about the many responsibilities of the office, his goals and vision for Oregon. He also agreed to read Green Eggs and Ham in celebration of Dr. Seuss Day. ORLA is sharing this reading again to honor Dennis Richardson, his unwavering commitment to his family, and to publicly thank him for his years of military, legislative and executive service on behalf of our state and our nation. We will miss him.

ORLA's contract lobbyist and director of government affairs discuss what's ahead this legislative session. We get into everything from the dynamics of the Capitol to whether or not the "kicker" will be kicked. Other hospitality concerns this year include the possibility of the DUII threshold to be reduced to .05 BAC, the single-use disposable plastic debate, and paid family leave. And as always, we're keeping an eye on lodging taxes – not only protecting the use of lodging tax dollars, but also lodging tax compliance with home sharing platforms. Guest: Bill Perry, of Balance Point Strategies, BalancePointStrategies.com Guest: Jason Brandt, President & CEO, ORLA ORLA Member Benefit: Discount on Human Trafficking Response and Recognition Training from Guardian Group Advocacy Watch: Meals taxes proposed: Curry County, Hood River County Initiative Measure 124 lawsuit and win in Seattle Taste Oregon Legislative Reception, presented by Sysco