Aci Worldwide Podcast Series

In this episode of the ACI Worldwide's interview series, we will be discussing the move in the US toward EMV and what that means for acquirers. Product Page: EMV for Acquirers

ACI Worldwide software powers electronic transactions for financial institutions, processors and retailers around the world - all the time, without fail.  In this episode of ACI Worldwide's interview series, we will be discussing how Distra improves our ability to enable our customers to execute their payment strategies. ACI Enterprise Banker product page

ACI Worldwide software powers electronic transactions for financial institutions, processors and retailers around the world - all the time, without fail. Presenters include: Andy Morris; Financial Client Lead Solution Consultant for the region and John Verkia; Senior Fraud Prevention Manager, Nationwide Building Society. They will share with you their experiences and challenges in respect to migrating to EMV. The objectives of the webinar include describing what EMV actually is, articulating the business drivers behind EMV adoption in the UK, where the industry perceive the fraudster will strike next, or in the rollout to EMV, checkpoint the success points of EMV adoption, what actually happen in reality in respect to trends, the lessons as an industry we've learnt, and Nationwide Film Society's customer experience in relation to EMV. EMV for Issuers solution page

This webinar has three major segments; the main focus of this is how EMV is going to affect you specifically as an issuer. Any non-issuers listening will still obviously learn some things--on the ACI website, you will find in more generic EMV overview webinar that we did a few months ago that you can also download and listen to. After discussing some of the details of EMV issuance, the presentation will move to discuss some tools that ACI can supply to assist you through this period. Then the last half of the hour, Nigel will be speaking about his experience and implementation of some EMV tools. EMV for Issuers solution page

This is a webinar about this concept of digital relationships and building strong relationships with customers on a digital platform. It challenges the concept that the branch builds great relationships with customers, and thus in that respect digital channels are inferior. You'll also hear about the practicalities of having a strong relationship with a customer who doesn't visit a branch, which is a concern for many organizations who have been branch-led for most of their existence, and now shifting this, thinking about the uncertainties behind it. The presentation structured in two parts. The first part is to give you some introductory thoughts, followed by a framework of key issues that came out in the lead-up to the webinar; primarily questions that were submitted by the audience, concerns that they have, and the key hurdles to the next generation of banking, in terms of digital engagement. Device and Channel Management solutions

In this episode of ACI Worldwide's interview series, we will eb discussing the benefits of EMV technology, and how you can harness them.  EMV for Acquirers solution page

Today's topic is EMV: An Overview with Some US Considerations. We are going to cover 3 main topics today. First, about half of our time will be spent on what is EMV and chip. This is by no means a detailed technical overview. It'll be a high-level discussion of what EMV is, where it came from, and we'll finish up with a bit of a discussion about where is EMV in the world and around the globe. Then we'll spend a bit of time on some discussions of EMV in the United States; how it might move into the States, and what factors are pushing it that the US might want to consider. Then lastly, we'll finish up with some thoughts about what EMV means to me, and I come at this from 2 points of view: Whether I'm an acquirer or an issuer of card transactions. EMV for Acquirers solution page

Aite and ACI discuss the impact of mobile on the needs of consumers and the marketing of retail financial services. The Future of Mobile Banking is a topic on everyone's radar, regardless of the size of your institution or where you're are with your global strategy. An interesting element of mobile is the changing and evolving needs of the consumer and the technological information that addresses those needs.   ACI Worldwide software powers electronic transactions for financial institutions, processors and retailers around the world - all the time, without fail. Mobile Banking and Payments solutions

ACI and Aite discuss how current global and regional smartphone use is predicting the future shape of the mobile economy.   Mobile is one of the hottest areas in the payments and banking industry today. Despite the fact that we see mobility everywhere, we felt that there was not a lot of data on our mobile customers. Across the industry, there is an inconsistent understanding of these consumers; what they are doing, what they look like in different countries, how they prefer to shop or transact, and how they shape the future of banking and payments over the next 5 years. Within this podcast we discuss the results of our global study and what the implications are within the payments and banking industry.   ACI Worldwide software powers electronic transactions for financial institutions, processors and retailers around the world - all the time, without fail. Mobile Banking and Payments solution

Aite and ACI discuss the basic requirements for a card issuing platform in the 21st century and discuss the the value added and revenue generation capabilities that are needed to grow an issuing business. This episode consider some of the IT infrastructure dilemmas faced by payment insures and banks in general, the frustrations they have with the current payment hub systems, and the likelihood of them purchasing new software solutions rather than building systems in-house.     ACI Worldwide software powers electronic transactions for financial institutions, processors and retailers around the world - all the time, without fail. ACI Issuer product page

ACI discuss how automating disputes and chargebacks can reduce handle time, strengthen your position and keep you compliant with critical date requirements. It is easier than ever for customers to dispute transactions; issuers must be prepared to resolve transactions quickly before they miss critical turnaround parameters. Changes in legislation and technology make it easier than ever to put a transaction into a dispute; if you fail to react quickly you can lose chargeback rights, face complaints with the Consumer Financial Protection Bureau and network penalties. Best practices handle these expensive transactions with well trained staff using engineered workflows and supporting tools. Customers typically require real time resolution and final resolution within one billing cycle. In many cases, you will be interacting with merchants and processors that use automated tools that can outpace your current staff.   ACI Worldwide software powers electronic transactions for financial institutions, processors and re

ACI and Aite share results of a global study and convey consumer attitudes towards payment fraud, its affect on customer retention, and working with banks to fight fraud.  The survey was conducted to help our customers better understand how their consumers are impacted by fraud and how those consumers are responding to this ever-changing threat. Speakers include Mike Braatz; Senior Vice President and Product Line Manager at ACI Worldwide. Mike is responsible for the product strategy roadmap and delivery of ACI Payments Fraud product line, which includes Proactive Risk Manager and ACI Case Manager. Shirley Insco is a senior analyst with IK Group, covering fraud, data security, anti-money laundering and compliance issues.   ACI Worldwide software powers electronic transactions for financial institutions, processors and retailers around the world - all the time, without fail.   ACI Proactive Risk Manager product page

ACI and Aite Group discuss a recent survey of Merchant Acquirers in the US Market and consider the need for a merchant acquiring technology refresh. Easing the Pain: Finding New Growth Opportunities.   ACI Worldwide software powers electronic transactions for financial institutions, processors and retailers around the world - all the time, without fail.   ACI Merchant Acquiring solution page

ACI discusses how to effectively deploy a mobile billing system. As mobile continues on the fast track, mobile bill presentment and payment across web, apps and text has transitioned from optional features to essential components of a successful billing and payment strategy, and organizations are quickly realizing the importance of providing optimal mobile services. Implementing a mobile billing and payment system is an essential step toward meeting increasing customer demands. Ultimately though, the mobile capabilities and how effectively they are deployed are what will determine whether or not the mobile billing system is perceived as exceptional or inadequate.   ACI Worldwide software powers electronic transactions for financial institutions, processors and retailers around the world - all the time, without fail. Mobile Billing and Payments solutions

Getting financial crime wrong has implications, not just financial costs, but the potential loss of a valued customer or even reputation damage.   Are we doing a good job in the industry today? From my perspective, the answer is probably no. Recent card fraud losses reported $365 million in losses, a fall from $444 million in the previous year. We need to look further back to the 1990s to understand the extent of today's problems. Our industry losses then stood at less than $100 million. We have also dreamt up new names for emerging challenges. Back in the 1990s, we had phantom withdrawals, which is skimming today. Ghost Money was a common term used to describe what we today know as 419 scams or more elaborate boiler room frauds. Customer education is vital in fighting fraud, but customers are also gullible. If it sounds too good to be true, it probably is too good to be true, but still, customers remain vulnerable. ACI Proactive Risk Manager product page

Greenwich Associates and ACI Worldwide provide insight into both the views of executives regarding their online banking and cash management practices and the latest market trends.  Business executives rely on banking providers to supply a continuous flow of information to inform the organization of its true cash position. In particular, client expectations for information delivered to mobile devices have continued to increase over the past 12 months, particularly among small businesses.  Marc Harrison, Principal Consultant with Greenwich Associates, discusses the firm's recent findings on the mindset of executives in mid-sized and small businesses with a focus on the role of online-banking in building and maintaining strong treasury/cash management relationships. Matt Ellis, SVP Channel Solutions with ACI Worldwide then presents the benefits of ACI Universal Online Banker and how it helps banks to keep pace in this fast moving market.    ACI Worldwide software powers electronic transactions for financial inst