Ko Sales Coach

Impulse Buying If you’ve ever gone into a store to buy something and came out with that and more you may have experienced an impulse buy! Chances are REALLY good you’ve done this because 70% of people in a recent survey said they occasionally purchased items they didn’t need or plan to buy, and another 15% said they did it frequently. Impulse buying and impulse buyers are great, they practically sell themselves.  However, I’ve seen good sales people, miss opportunities because they didn’t recognize and respond properly to an impulsive buyer. On today's show discover: ... why people buy impulsively; ... how to tell if you’re talking with an impulse buyer; ... and the best way to approach an impulse buyer to make the sale. [powerpress] Leave a Rating and Review in iTunes Full Show notes: KOSalesCoach.Net/impulse-buying

Closing the Sale Over the years I’ve seen a lot of salespeople close sales and loose sales. Many times the difference between closing the sale and missing the opportunity comes down to a perceived lack of confidence. I’ll let you in on some powerful secrets top closers know about making sales! On today’s show you’ll discover… … sales closing techniques that communicate confidence … and assumptive variations you can use to write more orders and get to the top of the leader board! Leave a Rating and Review in iTunes For Full show notes: KOSalesCoach.Net/direct 

If you’re going to succeed in sales it’s important that your intended message is not contradicted by the hidden (or unintended) message behind the words you choose. One place you can really get tripped up is in presenting your product guarantee. On today's show discover: ... the most effective way to present a product guarantee; ... how to avoid phrases that undermine your intended message; ... how to use the guarantee to help your customer feel more confident about their purchase;   Leave a Rating and Review in iTunes Full ShowNotes KOSalesCoach.com/10

Forget What You Know Would you be surprised to learn that there’s an advantage new salespeople have over those of us who’ve been doing this for awhile?…and it all has to do with what we think we already know. On today’s show discover: …when making assumptions in sales can hurt you; … how to stop yourself from jumping to conclusions; …and how to putting assumptions away can work to improve your sales. Leave a Rating and Review in iTunes Full Show notes:KOSalesCoach.net/forget

The Most Important Part of the Process If you had to choose one part of the sales process to identify as the most important part what would you choose? Asking for the sale? Overcoming the objection? Discovering the customer’s needs and wants? If I had to select just one as the most important part I would say it’s customer greeting and learning how to make a first impression that’s positive can boost your sales!   On today’s show discover: …why the first 45 seconds of your customer interaction is crucial for your sales success; … why, when you’re with a customer it’s always “SHOW TIME”; …and how to make a first impression that boosts sales. Leave a Rating and Review in iTunes For Full Show Notes: KOSalesCoach.net/hello

Needs, Wants and Why People Buy If you have a closet filled with the exact same outfit and you wear it everyday you are either: Steve Jobs, From the Future, A consumer who buys strictly what you need based on logic. If, on the other hand, you have a wide variety of styles and colors in your closet you, like the vast majority of other consumers, make your buying decisions based on emotion and what you want. On today’s show discover: …how to find out what your customer wants; …how knowing what they want can increase the value of your product and the likelihood they’ll buy it from you. Show notes: KOSalesCoach.net/wants

Amazing Words Sometimes, it’s not what you say....it’s how you say it. Isn’t that true in sales? I’ve heard too many salespeople, with the best intentions, dig themselves into a hole with a poor choice of words. It’s so important to be thoughtful and purposeful in the way you communicate with your customers On today's show discover: ...why it’s so important to choose your words carefully; ... the hidden meaning behind some common phrases that can land you in hot water; ...and 9 Powerful words and phrases you can use to boost your sales. Leave a rating and review in iTunes! Show notes: KOSalesCoach.net/words

The Impact Your Attitude Has on Your Sales Success Henry Ford said “Whether you think you can or you think you can’t you’re right.”  It’s a compelling quote, because it illustrates the power your attitude has over the actions you take and their eventual outcome. If you’ve ever heard someone say “I knew that guy wasn’t going to buy” or if you’ve said something like that yourself you may have experienced attitude’s influence on behavior first hand. The good news is a positive attitude works the same way! On today’s show discover: …how your attitude and the attitudes of those around you can impact your behavior; … where negative attitudes come from; … 5 things you can do if you feel your attitude slipping away. Full Show Notes: KOSalesCoach.net/attitude

Selling Through The Middle Man It happens all the time you end up talking to someone other than the person who needs the product and it seems to end with “I’ll talk with them and get back to you.” If only there was a better way to handle that situation…well as you may have guessed, there is! On today’s show discover: …how to more effectively build value when you’re talking to the “middle man; …how to uncover emotional hot buttons that have impact; …and how to sell more when someone’s calling or shopping for someone else. Full show notes: KOSalesCoach.net/who

Overcoming It’s Too Expensive If you had to sit down and list all of the objections you hear from customers in the order you hear them where would you put “it’s too expensive”? If you’re like most of the salespeople I talk with, it would probably be somewhere near the top of the list.  It’s a common objection and one many salespeople struggle to overcome. On today’s show discover: …how to understand what “it’s too expensive” really means; …why money is rarely the real issue when a customer says “it’s too expensive”; …and how top salespeople consistently overcome this common objection. Full Show notes: KOSalesCoach.net/value

The Art of Conversation Has Nothing to do with Speaking In sales we often hear about the “ART of Conversation” but did you know mastering it has nothing to do with speaking? On today’s show you’ll discover: The secret to mastering the “Art of Conversation” and how to… …make a stronger connection with customers; …gain valuable insight into their needs and wants; …and develop the trust they need in you to make the sale. For Full Show Notes: KOSalesCoach.net/empathy

Keeping Your Sales on the Road In this episode of the K.O. Sales Coach we're talking about a deflection technique you can use to keep your customer interaction heading in the right direction. On today's show you'll discover a proven technique: ... to maintain rapport; ...to keep control; ...and to politely move your customer back to the sales process. For Full Shownotes: KOSalesCoach.net/AAA