Artificial Intelligence In Industry With Dan Faggella

Today’s guest is Shane Bray, Chief Customer Experience Officer (CXO) at Blue Cross and Blue Shield of Louisiana. He joins Emerj Senior Editor Matthew DeMello on today’s program to examine how the convergence of healthcare and financial services presents a compelling opportunity for the integration of AI to elevate patient experiences and customer interactions in insurance workflows. Later, they take a closer look at the advantages of generative AI in addressing problems like the interoperability of different healthcare IT systems and giving caretakers a deeper understanding of patient behaviors and sentiment analysis. This episode is sponsored by Uniphore. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Today’s guest is Adam Burns, Vice President of Network and Edge and director of EdgeAI Development Tools at Intel. Adam returns to the podcast this week to talk about out-of-the-box solutions for computer vision in manufacturing, retail, healthcare, and beyond. Throughout the episode, Adam discusses relevant use cases related to Intel’s Geti Platform, what industry leaders should know before deploying out-of-the-box AI products, and the essential lessons in model development he’s gained from developing these tools. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

Today’s guest is Gianni Giacomelli, Former Senior Advisor for Innovation at Genpact. Gianni currently serves as Head of Design Innovation at the Collective Intelligence Design Lab at MIT. He served as Chief Innovation Officer at Genpact from 2016 to 2022, when he stepped down to found Supermind. Design, an innovation advisory firm that helps organizations engaged in environmental and social transformation harness the power of AI tools. Gianni joins us on today’s program for a sober yet optimistic conversation with Emerj CEO and Head of Research Daniel Faggella on the real-world implications for generative AI, the massive changes it will bring about for multiple industries in the near future, and what business leaders need to know to thrive in the new landscape. For more relevant insights on these topics, business leaders should also explore Genpact’s recent white paper titled ‘Break Boundaries with Generative AI.’ This episode is sponsored by Genpact. Learn how brands work with Emerj and other Emerj Media opt

Today’s guests include Kelly Cusick, Managing Director in Deloitte Consulting’s Actual & Insurance Solutions practice, and Michael Cline, Managing Director and Insurance Sector Claims Leader for Deloitte Consulting. Joining Emerj Senior Editor Matthew DeMello, they explain key trends in underwriting for our executive audience, emphasizing the evolution of personalization and the expanding reach of personal connections within the industry. Later in the discussion, the trio explores the transformative impact of new AI capabilities, shedding light on how these technologies enable insurance companies to streamline workflows and provide invaluable prescriptive insights for both underwriters and customers alike. This episode is sponsored by Deloitte. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Today’s guest is Andrew Bolt, Partner at Deloitte. He joins Emerj CEO and Head of Research Daniel Faggella on today’s podcast to talk about challenges in R&D  for life sciences. While productivity has remained stagnant for the last 10-15 years, advances in AI-enhanced protein structure prediction are revolutionizing drug targeting and the very infrastructure of recruiting patients for clinical trials. Later, the two postulate on the ways AI can expedite regulatory compliance in pharmaceutical R&D in similar ways. Find out more about sponsored content and how to engage with the Emerj audience at emerj.com/ad1.

Today’s guests on the ‘AI in Business’ podcast are Jennifer Bradshaw and Arash Kamiar, Director of Product and Senior Product Owner at NLP Logix, respectively. NLP Logix is a fast-growing AI services firm based in Florida that serves both the public and private sectors. They join Emerj Senior Matthew DeMello on today’s podcast to talk about developing AI solutions with what they call a ‘product mindset.’ Throughout the program, the pair emphasize shifting focus away from the unique technological capabilities of AI tools to the problems that customers suffer through every day and how those tools can be applied to solve them. This episode is sponsored by NLP Logix. Find out more about sponsored content and how to engage with the Emerj audience at emerj.com/ad1.

Today’s guest is Dr. Dan Elton, a Data Scientist at the Mass General Brigham Data Science Office. He’s also a fellow at the Foresight Institute and previously served as a staff scientist at the National Institutes of Health. He joins Emerj Senior Editor Matthew DeMello on today’s show to talk about promising AI use cases in healthcare, including use cases in radiology, compliance, and medical record generation, search, and summarization. Later, the two discuss how foundational models will transform how AI is used in radiology. To discover more AI use cases, best practice guides, white papers, frameworks, and more, join Emerj Plus at emerj.com/p1.

Today's guest is Bhuvanesh Abrol, US Private Equity Consulting Leader and US M&A Services Private Equity Consulting Leader at Deloitte. He joins Emerj CEO and Head of Research Daniel Faggella on today's program to talk about the AI opportunities in private equity investment decisions and deal-making. Later, the pair pull apart the fundamentals of using AI to inform opaque pricing in procurement and to drive increased collection rates. This episode is sponsored by Deloitte. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Today’s guests are Melissa Easy, Vice President and General Manager of Clinical Technologies and Vinita Navadgi, Sr. Director, Digital Patient Suite at IQVIA. They join us on today’s show to discuss the advantages of optimizing consent workflows through automation, or ‘eConsent’ processes. The conversation delves into the metrics defining the effectiveness of ‘eConsent’ for both patients and healthcare providers, elucidating the role of AI in shaping the broader landscape of clinical trials. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

Today’s guest is Mark Miller, Managing Director of Life Science Advertising, Marketing & Commerce at Deloitte. He joins Emerj CEO and Head of Research Daniel Faggella on today’s podcast to discuss leveraging data in proven AI use cases in pharmaceutical sales and marketing, particularly when it comes to the ‘next best’ engagement. Throughout the episode, Mark emphasizes the importance of connected data and decision algorithms to engage with healthcare professionals more effectively. This episode is sponsored by Deloitte. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Today’s guest is John D’Angelo, Real Estate Solutions Leader at Deloitte. John joins Emerj CEO and Head of Research Daniel Faggella on today’s program to discuss the challenges and trends in the real estate industry, highlighting the local knowledge-heavy nature of the business. Throughout the episode, John emphasizes the true sources of friction to new technology adoption and the importance of storytelling in the sector. Later, the discussion delves into the leasing process, where AI can streamline the creation and understanding of complex leases, reducing labor and mitigating risks. This episode is sponsored by Deloitte. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Today’s guest is Ciprian Porutiu, Vice President of Operations and Strategy at Marsh McLennan. Prior to Marsh McLennan, Ciprian spent much of his career in IT leadership for various fintech firms. In conversation with Emerj CEO and Head of Research Daniel Faggella, Ciprian explains the fundamentals of a VUCA – short for volatile, uncertain, complex, and ambiguous – business landscape to a financial services executive audience. Throughout the episode, Ciprian offers insights into delivering the necessary business agility and addressing the acute challenges of scaling systems based on advanced technologies. Today’s episode is sponsored by Uniphore. Find out more about sponsored content and how to engage with the Emerj audience at emerj.com/ad1.

Today’s guest is Sreekanth Menon, Vice President and Global Leader of AI/ML Services at Genpact. Sreekanth joins Emerj CEO and Head of Research Daniel Faggella on today’s show for a candid and productive conversation on what responsible AI practices in transparency and accountability truly mean in terms of practical data governance policies. With new generative AI applications and challenges surrounding hallucinations and misinformation, responsible AI disciplines and workflows are no longer the terrain of PR buzzwords. Sreekanth’s appearance on today’s show builds off of Genpact’s existing thought leadership in these areas, offering business leaders actionable insights in leveraging these new capabilities for procurement process improvement. Along the way, he explains in-depth what these changes will mean for banking and other industries as they become more widespread between enterprises. For more relevant insights on these topics and more, business leaders should also explore Genpact’s recent white paper ti

Today’s guest is Steve Astorino, General Manager, Product Development, Data, AI & Sustainability and Canada Lab Director at IBM. Steve joins us on today’s program to talk about the biggest challenges for enterprise leaders when it comes to driving the infrastructure innovations necessary to leverage new emerging AI use cases — especially in new, data-hungry generative AI tools. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

Today’s guest is Michael Tambe, Head of Data Science for Amazon Advertising Field Sales. Mike has led data science efforts in sales and marketing and leading edge companies like Amazon Ads and LinkedIn. Through these experiences he’s become an advocate of enterprises building a “data driven go to market engine.” He joins Emerj Senior Editor Matthew DeMello on today’s podcast to talk about what that means, along with the challenges and possibilities of new emerging AI capabilities. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

Today’s guest on the ‘AI in Business’ podcast is Haden Kirkpatrick, Vice President of Innovation and Venture Capital at State Farm. Haden began his position at State Farm in February 2021 and has spent much of the last decade in the insurance industry after starting his career at T-Mobile. Haden returns to the podcast to talk about ‘know your asset’ workflows and what they’re coming to mean for an AI-enhanced insurance space. Throughout the episode, he clarifies what these changes mean for the three-to-five-year short term of the industry and offers thoughts on what things may look like after. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

Today’s guest is Harsh Kar, an enterprise leader in data and AI at Genpact. Harsh joins Emerj CEO and Head of Research Daniel Faggella on today’s show to deliver a sober yet very optimistic assessment of the challenges and opportunities surrounding new generative AI capabilities for organizations across industries. Throughout the episode, Harsh pulls apart how previously siloed enterprise functions – from data management, to hiring and marketing strategy – will soon work in concert, and with greater facility than ever before. Later, Harsh offers executives specific and actionable criteria for developing the data governance practices necessary for any enterprise to leverage generative AI use cases that will soon transform entire industrial sectors. For more relevant insights, business leaders should also explore Genpact’s recent white paper titled ‘Scaling Generative AI in the Enterprise. This episode is sponsored by Genpact. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Today’s guest is Caitlin Hodges, Risk Manager at Amazon. Caitlin joins us on today’s program to talk about the biggest challenges for eCommerce leaders when it comes to reducing policy fraud, and the unique forms their solutions can take from a data perspective. Throughout the episode, Caitlin pulls from her experience from the frontlines of developing new tools to fight competitor fraud, such as detecting AI-manufactured negative reviews for competing products. This episode is sponsored by Riskified. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Today’s guest is Tomas Ohlson, Founding Engineer at Einride. Einride is a Swedish-based logistics and technology company best known for pioneering automated transportation solutions and leveraging data to drive cost efficiencies across supply chains. Together with Emerj Senior Editor Matthew DeMello, Tomas explains how electric and autonomous vehicles are streamlining inefficiencies in logistics workflows, and providing cost reductions in everything from energy use to inventory prediction. Later, they explore how an automation-first approach is giving us a new perspective on the best places for human judgment in supervising supply chains. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

Today’s guest is Easwaran Krishnamurthy, VP & CIO of Building Solutions for North American and Global Field Operations at Johnson Controls. Johnson Controls is a major producer of fire, HVAC and security infrastructure for buildings. Easwaran, or “EK” for short, joins us on today’s podcast to discuss the practicality of putting AI in the hands of field technicians across heavy industry and B2B customer-facing workflows. Together with Emerj Senior Editor Matthew DeMello, EK brings a practical perspective to these challenges - outlining precisely where leaders will need to level up their data infrastructure at their organizations to leverage a future of copilot-empowered technicians helping customers and machines in the field. Today’s episode is sponsored by Aquant. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.