Thenewflatrate

Defining A Legacy...Let's Define Yours - Part One Member Day Rodney Koop May 26th, 2016 thenewflatrate.com

The New Flat Rate "Process Perfection- Member Day" Rodney Koop / Founder of The New Flat Rate info@thenewflatrate.com (706) 259-8892

Matt Koop explains three secrets to getting Gold and Platinum Sales.  The New Flat Rate

Matt does a walk through of the pricing preview for new Electrical Menu Pricing Systems. Reviewing the basic prices only to help determine how to set your prices before building out the tiers on each page in your flat rate menu pricing system.

Danielle and Craig role play the presentation script using a water heater repair as an example.

In this 30 minute podcast, special guest Steve Coscia shares tangible tools and best practices that will WOW your customers and help you develop a strong team and customer base for life!

Women in HVACR board member Danielle Putnam interviews Rodney Koop, Founder of The New Flat Rate. As a Contractor, Rodney describes the busyness women face in our industry and how to focus and find loyal customers. Keeping the main things the main thing.

Why we have levels of Repair in The New Flat Rate Menu Pricing Books.

How to Review your equipment pricing preview in fifteen minutes or less.

This audio answers the question- "How do you choose the best level of Repair for the job?"

Simplify how to price for multiple repairs, creating a terrific customer experience.

Stay in touch with your technicians and customer base by doing ride alongs with your techs. Find out if they are following the script and what are their results - they may simply be missing a small detail which you can help them with!

You are solving your customers problem, but as the Trusted Advisor, it is also your responsibility to point out potential dangers or future breakdowns.

Your customer had a problem, so they called you! They already have put confidence and trust in you because they called you...but during the service call, you actually become the Trusted Advisor.

The script, what to say when presenting a menu of options to your customer and how to allow them to choose which option they want.

The overall picture and process for arriving on site, greeting your customer, doing a diagnosis, presenting options and performing the repair.

How to review your pricing and set the basic levels so your system can be built. This podcast shares how to review the basic prices and provides a little more information into what you're looking for.

Walk through of how to review your HVAC Service pricing preview and what it is you're looking at.