Stories Connecting Dots With Markus Andrezak

Ep. 17: Courtney Hemphill - Psychological Safety at Work I met Courtney years ago at the Lean UX conference. At the time there was a lot of talk of yet another round of inclusion. Where DevOps was going on in one part of the universe, this was the universe, we were talking and discussing inclusion of UX, User Research, Design and other disciplines into what we called agile. Each inclusion brings its own challenges as it takes us away from the trodden path. And somehow, all of these movements attract Courtney. Courtney is all about inclusion. And what all of these movements have in common is also the need for psychological safety. a safe place to be able to try out how we can better work together - coming from all our nice, little, funny, sometimes highly culturally coded environments and all of a sudden be a team. Courtney has a coding background but now is managing big efforts at and with clients to build digital products, but much help clients embrace the challenges of the digital change that is before us.