Xypn Radio

Ep #253: How to Communicate Authentically with Clients During a Time of Crisis

Informações:

Sinopse

We’re honored to have XYPN members Ian Bloom, Meg Bartelt, Brian Thompson and Leighann Miko on the show today as they talk about communicating authentically with clients during a time of crisis. This group of members have invested heavily into themselves, their business and their clients by engaging in the George Kinder’s “EVOKE® 5-Day Life Planning Training” program, where they learned the tenants and foundational principles of life planning, a process that has fundamentally changed the way each of them works with their clients. As we continue to navigate through life during the COVID-19 pandemic, you’ll hear us cover: the importance of showing empathy, compassion and patience to your clients; how Meg, Ian, Brian and Leighann have facilitated conversations with current clients and potential clients that have created deep and lasting meaningful connections and trust; and Kinder’s “turnaround” approach as a means to refocus the conversation on how the client really feels. You’ll hear the passion in each of the