Zappos Podcast

Zappos Podcast: Psychological Safety Part 1

Informações:

Sinopse

People tend to behave differently when we feel safe vs when we feel threatened so we decided to explore the line between trust and fear in team dynamics. In the first of this two-part series, we meet a team here at Zappos that has attained a high level of trust and find out how one small ritual helped reinforce that trust.