Experience Counts

All things digital and tech, which are both necessary components of experiential retail. We spotlight Keith Fitzgerald, VP of Tech at Honeygrow, whose kiosks presaged how customers order food and since has become a pioneer in bringing new technologies into the food experience. UBIQ’s Brand Director Kyle Riggle and Marketing and Social Media Manager Dariel Harris also stop by the studio to chat about how they’re using content across their platforms from in-store to social media, and making online-offline experiences seamless.Keith Fitzgerald, VP of Technology of Honeygrow, on:• How kiosk technology is an integral part of the guest experience• Personalization through tech• Building engagement through the Honeygrow app• How Honeygrow is optimizing moments when customers are waiting for their food to build brand loyalty• Creating a seamless experience between the kiosks, the mobile app and the store visit• How Honeygrow is using data to serve up better customer experiences • How new technology like augmented