Cx Show: Conversations On Customer Experience
Balancing Bots & Humans at Bank of America
- Autor: Vários
- Narrador: Vários
- Editora: Podcast
- Duração: 0:39:55
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Sinopse
SaleMove CEO Dan Michaeli chats with Teron Douglas, Head of Platforms at Bank of America, about the unique challenges faced by Financial Services companies in delivering a top-notch customer experience. We also discuss how bots can be leveraged to move customers towards a real human interaction. To learn more about SaleMove, visit bit.ly/2mjjX7H
