Cx Show: Conversations On Customer Experience
Building Customer Experience Through Design Thinking at Northern Trust
- Autor: Vários
- Narrador: Vários
- Editora: Podcast
- Duração: 0:32:06
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Sinopse
SaleMove Co-Founder and CEO, Dan Michaeli, talks to Scott Dille of Northern Trust. In this episode, we'll learn how a workshop at IDEO brought Design Thinking to Northern Trust and helped reshape the bank's customer experience.
