C3 Podcast: Active Shooter Incident Management

Dispatch isn't just a voice on the radio—it can make or break an active shooter response. In this episode we sit down with Bill Godfrey, Sheriff Kevin Beary, and Kevin Nichols to unpack why 911/dispatch is a true operational lifeline in modern critical incidents.​ You’ll learn how dispatchers: Capture and organize fast-moving intel from panicked callers.​ Support initial law, fire, and EMS response with clear, prioritized information.​ Manage radio traffic, channels, and patches to keep everyone on the same page.​ Use tools like text-to-911, mapping, and recording systems to improve decision-making.​ Train, exercise, and integrate with field responders before a real incident happens.​ We also talk about: Common gaps between dispatch centers and field command—and how to fix them.​ Policy, leadership, and staffing issues that directly impact survivability.​ Practical steps agencies can take right now to better include dispatch in their active shooter plans and exercises.​ This episode is a must-list