Bob Phibbs, The Retail Doctor

How do independent retailers build stores customers love while avoiding the trap of looking like every other shop?In this episode of Tell Me Something Good About Retail, Bob Phibbs talks with Lockwood founder Mackenzi Farquer and Rachel Thomas from Faire, the global wholesale marketplace connecting independent retailers with brands.They discuss how retailers can discover new products, build a unique assortment, and create a store experience that keeps customers coming back. The conversation covers wholesale buying strategies, visual merchandising, retail promotions, and the realities of growing from one store to multiple locations.If you run a boutique, gift shop, lifestyle store, or independent retail business, this episode explores practical ways to buy smarter, merchandise better, and grow without losing your point of view.What You'll Learn in This EpisodeHow independent retailers source products using FaireHow Lockwood grew from a small neighborhood shop into a multi-location retail brandWhy buying wh