Restaurant Owners Uncorked - By Schedulefly

Keith Paul of Good Egg Dining discusses the challenges and strategies of navigating the modern hospitality landscape, particularly in the Tulsa and Oklahoma City markets. Keith shares insights on the resilience of the restaurant industry, his philosophy of hands-on coaching and management, and the necessity of prioritizing human connection over "clunky" AI and automation in service. They also examine the economic pressures facing the industry, from minimum wage hikes in California to the rising Consumer Price Index (CPI), emphasizing that slow, intentional growth and a picky hiring process are key to long-term stability.Key Takeaways Industry Resilience: Despite revenue problems and national chaos, the restaurant industry remains one of the most resilient sectors. Coaching as Management: Keith's approach to leadership involves understanding the court (the business) and coaching people rather than just managing silos. Local Market Focus: Keith emphasizes the value of a deep local presence in Tulsa and Oklah