Tactical Dent Tech

In this episode of the Tactical Dent Tech Podcast, I break down the real realities of getting paid on insurance jobs, especially when you're doing hail work outside of direct repair networks. Sitting in our new shop, surrounded by active hail jobs, I walk through the exact issues we deal with when it comes to insurance payments — delays, confusion, mixed messages, paper checks, ACH deposits, and why you need systems in place to protect your cash flow as you scale. This episode covers: Why insurance companies struggle to pay non-network shops The difference between proof of payment and promises Why direction to pay is non-negotiable Using power of attorney to keep jobs moving How different insurance companies operate (State Farm, GEICO, Progressive, and others) Why you must "lock the bike up" in your business Creating SOPs for insurance payments Protecting yourself as volume increases Avoiding surprises after repairs are complete If you're doing insurance work — or planning to ramp up hail