Tactical Dent Tech

In this episode of the Tactical Dent Tech Podcast, I break down why having a production pipeline is critical if you're running — or planning to run — a high-volume dent repair or hail operation. A production pipeline allows you to track every vehicle through each stage of repair, from estimates and approvals to parts, production, and post-repair follow-up. Once you reach a certain volume, trying to manage this in your head — or on paper — creates chaos. We cover: What a production pipeline actually is Why it becomes essential once volume increases Managing estimates, approvals, and totals efficiently Ordering, inspecting, and tracking parts properly Preventing missed steps that slow production Using CRM systems vs project management software How automation creates accountability Organizing R&I technicians and repair flow Creating visibility for technicians and staff The importance of post-repair follow-up and reviews This episode is especially for technicians and shop owners looking