Threading The Needle

The last five years of DTC forced brands through extreme conditions—easy money, explosive growth, brutal pullbacks, rising CAC, tariffs, and shrinking consumer demand. In this presentation from the Commerce Roundtable, Taylor Holiday breaks down why those pressures weren’t the end of DTC—but the catalyst for its next evolution.Taylor introduces the “Flow Era”: a new phase where winning brands stop chasing easy growth and instead master cash flow, product-led expansion, operational discipline, and constraint-driven creativity. Drawing on real data, industry trends, and the Born Primitive case study, he explains how the best operators are shifting from ROAS obsession to free cash flow as the true scoreboard.This talk covers:Why “easy” DTC is over—and why that’s a good thingHow capital constraints are reshaping growth strategiesThe shift from revenue → EBITDA → free cash flowWhy better ads won’t save commodity productsHow storytelling, category expansion, and constraints unlock durable growthPractical lessons fo