Scaling Up! H2o

Industrial water professionals sit at the intersection of risk, regulation, and community trust. In this episode, Dr. Annette Davison ("the water risk doctor") joins Trace Blackmore to show how disciplined governance, clear supply chain thinking, and community engagement can turn fragmented water systems into coherent, defensible risk management frameworks.  Water risk from source to customer  Annette starts with a simple question most customers never ask: "Where's your water coming from?" She walks through a conceptual supply chain from source to end point—collection, transfer, treatment, distribution, and customers—then layers governance on top. Who holds custody at each handover point? Are water quality objectives clearly defined and documented? What happens when something "stuffs up," and how is that communicated downstream? For leaders, it's a practical reminder that risk isn't just about treatment performance; it's about clearly assigned responsibilities along the entire chain.  Governance, ISO 31000,