All Things Hip Hop Episode #1

Inside 20+ Years of Hotel Operations, Digital Marketing, Guest Tech, and the Future of HospitalityHospitality innovation, hotel technology, and digital marketing for hotels take center stage in this powerhouse conversation with Michael and Marcy Albert—two industry veterans with over 40 years of combined experience across Marriott, Hyatt, Radisson, Ace Hotels, OTA strategy, guest communication tools, and hotel operations leadership. This episode dives into how technology, culture, and service collide to create unforgettable guest experiences in today’s competitive travel landscape.Michael Albert brings more than two decades of hospitality experience, including major roles with Marriott, Radisson, Hyatt, and 14+ years helping scale Ace Hotels from a small handful of properties to a globally recognized brand. His background spans hotel operations, digital marketing, distribution, convention and trade show logistics, and the systems that power modern hotels.Marcy Albert’s journey is equally compelling—from culin