Smart Sales Pro Podcast With Michael Mason

Welcome to the Smart Sales Pro Podcast episode 35.   Today's guest is speaker, author, coach and founder of Key Account Growth Jermaine Edwards. Jermaine helps Key account managers, key account directors, sales managers and consultants serving B2B clients discover the hidden principles and strategies needed to create predictable sales growth from their key customers and deepen their client relationships. Today's topic is Jermaine's 6 Principles of Outstanding Account Managers.   6 Principles of Outstanding Account Managers.   Strategy Definers: They have a clear understanding of business and company goals.   Truth Finders: They are one question away from the answers they need.   Value Adding and Creation: What you know about your customer and how you help them. (Capability Knowledge)   Influential Communication: Observe their behavior and see through the eyes of the customer.   Trust Amplifiers: They create no fear in the mind of the customer. They do what they