Data Gurus

How Client Voices Drive Strategy with Elizabeth Finn of The Directions Group

Informações:

Sinopse

On this episode, host Sima Vasa talks to Elizabeth Finn, President and CEO of The Directions Group. Elizabeth shares her journey from market research beginnings to leading a respected insights firm. She explains how she is guiding the company with an AI-first mindset, integrated intelligence framework and client-centric leadership. Elizabeth offers candid reflections on building strategy without a playbook, empowering teams and breaking barriers as a woman CEO in the industry. Key Takeaways:00:00 Introduction.03:05 Early experiences build the foundation for client-centric leadership.07:00 Direct client interaction creates credibility and market relevance.09:08 A disciplined approach ensures strategy delivers measurable results.11:00 Transparency and consistent communication drive cultural alignment.15:11 AI requires reimagining workflows, not just automation.21:13 Leaders strengthen culture by listening before giving direction.24:18 Reflection and recognition help overcome imposter syndrome.25:42 Rapid dec