Bob Phibbs, The Retail Doctor
Retail Podcast 1002: Michael Hinshaw Smart Customers, Stupid Companies
- Autor: Vários
- Narrador: Vários
- Editora: Podcast
- Duração: 0:31:27
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Sinopse
Bob Phibbs interviewed Michael Hinshaw, author, and president of MCorpCX, about balancing corporate amnesia with relevant customer personalization - and more - on this episode of Tell Me Something Good About Retail.
