Face Forward

Episode Summary  In this episode of the Building Better Cultures podcast, Scott McInnes welcomes Tim Threipland from FranklinCovey to discuss the critical role of trust in organisational culture and leadership. They explore how trust impacts performance, the effects of the pandemic on work culture, and the importance of intentionality in building high-trust environments. The conversation highlights the need for leaders to extend trust, create psychological safety, and navigate the complexities of hybrid work. Tim emphasises that trust is not just a soft skill but a vital component of business success, urging leaders to focus on measurable outcomes and engage employees in the process of building a trusting culture.  Key Takeaways Trust is the cornerstone of effective leadership and thriving organisational cultures. High-trust cultures foster agility, leading to faster decision-making and improved performance metrics. Trust is not just a soft skill—it's a measurable and critical business outcome. The pa