Visual Workplace Radio: Let The Workplace Speak

Have you noticed? When you engage in a change process, at least one key moment will occur when the values and principles of that proposed change are tested. This is a “moment of truth” and the outcome of all your hopes and efforts hangs in the balance. In today’s show, host Gwendolyn Galsworth interviews thought leader, Carol Shaw, who for over 30 years has designed change curriculum, introduced subject experts, coached leaders, and taught seminars to thousands of companies as they pass through their own moments of truth on the way to operational excellence. Hear why many miss the learning in those moments and what happens instead. Learn why the entire workforce must understand (in heart as well as mind) why the change is needed and how “we will get there together.” Listen and gasp that there are no moments of truth in Fake Lean or Fake Visual. Recognize that how you respond to your moment of truth determines how long the change lasts after the consultants are gone. Tune in. Call in.