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Richard Walker is the CEO of Quik!, a provider of forms automation and management solutions for companies looking to maximize efficiency and productivity. He started Quik! in 2002 to help people spend less time on paperwork and more time on what they do best. Before Quik!, Rich was a business consultant with Arthur Andersen. He is a published author of two books and a father of three boys. In this episode… Building a SaaS-based company is a challenging but rewarding journey. As an entrepreneur, you have a unique opportunity to create software that solves real problems and delivers value to your customers. But to succeed in such a competitive market, one must go beyond simply building a great product. To stand out and attract loyal customers, business consultant and entrepreneur Richard Walker says your software must be easy to use and intuitive. You don't want your users to struggle with complex features or spend hours figuring out how to use your product. Instead, you want to create a seamless and delightful