School For Startups Radio

November 10, 2023 - Customer Experience David Ewing and Diploma Framing Lucie Voves

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David Ewing – Founder of Motiv  You are always going to have good moments with your customers. And you’re going to have bad moments. These are the moments that matter. The high highs and the low lows. The key is how do you respond and how do you change the customers’ attitude at those moments that matter. David Ewing is the Founder of Motiv, a cutting-edge firm specializing in Oracle CX solutions. After graduating from Harvard, David founded Motiv in 2001 as a consulting group out of San Francisco.  Since becoming an Oracle partner in 2005, Motiv has become the largest Oracle CX exclusive partner in the world. As CEO, David has a passion for leading with heart and sharing his experiences, fostering deep relationships with others through his humor and captivating storytelling. David is also the Austin EO President, leading over 200 entrepreneurs in numerous industries. He has revolutionized the realm of customer service since 1998. With a keen understanding that altering customer attitudes drives ideal behav