Cold Call

In August 2022, the Pentagon tasked Victor Lopez, then a captain in the U.S. Air Force, with launching a new Air Force innovation unit that leveraged commercial developers and military talent to acquire advanced technologies. It’s often believed that only small start-up organizations can innovate, but a lot of innovation happens in big organizations, including government. Harvard Business School assistant professor Maria Roche is joined by Major Lopez to discuss the challenges of digital transformation in a large bureaucratic organization.