Belk On Business

IRS and Taxpayer Service Improvements – Belk on Business – Episode 171 The Inflation Reduction Act provided about $79 billion in long term funding for the IRS. The primary goals were to improve phone and correspondence response, increasing audits on taxpayer making over $400,000. The IRS has begun initiatives to improve how it serves and communicates with taxpayers, especially for low- and middle-income families and small businesses: 1) Improving the audit process for these taxpayers by more audits to be correspondence audits handled through phone and email with a single IRS representative using an improved case management system currently under development 2) Improved systems to allow taxpayers and their representatives to access their records 3) Using more and improved technology to move from paper to digital (tax returns and correspondence) – already seeing this with the IRS to accept more forms electronically as well as the IRS using more secure email and systems for communication 4) Simplifying and spe